| Posted by: kengam at January 25, 2001, 8:02 pm | | Topic: Promotions and Marketing Forum: Winner Online |
Babe,
I agree with your post almost completely. The tropika promotions is far from the best promotion from a player's standpoint. The bonuses were ok, but the wagering requirements did give the casino a fair shot. Long gone are the days of the better promotions. 20-30% bonuses on unlimited deposits with 1x wagerthroughs were commonplace until about 9 months ago. As more and more people learned how to play the bonuses profitably, the less we saw them. In my opinion the Tropika bonuses were developed to solve a cash shortage. The new deposits temporarily solved their cash crisis while creating a whole new one which was temporarily (we hope) solved by withholding all payouts until the "audit" is complete. Tropika will never recover from the damage they themselves have caused.
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| Posted by: moneytour at January 25, 2001, 1:54 pm | | Topic: Promotions and Marketing Forum: Winner Online |
Quote:
The purpose of any promo is to get continuing customers. If a player continues to play after the promo, wouldn't you think that would be a good customer? A customer you don't want to chase away?
That would be the logical standpoint. However, it has been my experience that customer service reps, and CASINO customer service reps even more so, are WITHOUT logic, reason OR intelligence!
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Shaun - Webmaster, Reviewer, Programmer!
The Money Tour dot Com
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| Posted by: babe at January 25, 2001, 1:17 pm | | Topic: Promotions and Marketing Forum: Winner Online |
Why do casinos run promotions? It's a form of advertising. Hopefully, the long term effects of the promo will be more than the costs. Some casinos have only new player promos while others have promos for their current customers. The aim is the same, to get people to deposit money and play the games, and hopefully come back another day.
First, let me address bonus hustle/abuse. The casinos have to make a distinction between the two. Of course they want the player to come back and play some other time, but why should they. The games at one Microgaming are the same as the next. Same for Starnet or any of the major software companies. (There could be some differences as some of the software compaines let the casinos adjust the payout schedules.) Customer service enters into the equation but there are a lot of 'good' casinos out there. Whenever a player goes online to gamble, there is a casino somewhere offering some sort of incentive to play. Why should a person play somewhere where there are no e... | | Read Entire Entry |
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