| Posted by: craig at February 13, 2001, 9:03 pm | | Topic: Outstanding Customer Service at The Casino Online! Forum: Winner Online |
Hi Casinonewbie,
As Dirk has said, you can come try out our casino at www.pyramidcasino.com. If you like, it would be my pleasure to answer any questions or concerns about my casino or anything about internet gaming that you may have. Please call me at your convenience at 1-800-399-7452.
Thanks and good luck!
Craig Levett
Casino Manager Www.pyramidcasino.com
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| Posted by: craig at February 13, 2001, 8:57 pm | | Topic: Outstanding Customer Service at The Casino Online! Forum: Winner Online |
Hi Dirk,
If you would like to contact me directly at craig@pyramidcasino.com and mention your above post, I will be more than happy to see if you have been removed or to erify why you are not receiving our emails.
Thanks
Craig Levett
Casino Manager www.pyramidcasino.com
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| Posted by: Dirk_Dangerous at February 12, 2001, 9:49 pm | | Topic: Outstanding Customer Service at The Casino Online! Forum: Winner Online |
If you go to www.yourluckypage.com/opa/ and scroll to the bottom of the page, you will see a list of Online Players Assocation approved casinos.
You should have no problems with any of these casinos. They are committed to good customer service and paying their players.
Some of the OPA approved casinos that I've played include:
www.vegascasinoonline.com
www.pyramidcasino.com (even though it seems they've removed me from their Email list .
www.williamhillcasino.com
www.queensclub.com
There are other OPA sites, I've played, but I can't think of off the top of my head.
Good luck, and if you plan to play online, you should consider joining the OPA.
(now hopefully, this won't be a tag team spamming thread )
Dirk
[This message has been edited by Dirk_Dangerous (edited 02-12-2001).]
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| Posted by: casinonewbie at February 12, 2001, 9:15 pm | | Topic: Outstanding Customer Service at The Casino Online! Forum: Winner Online |
Hi,
I am reading the message boards but am new to the online casinos.
I wish to try a casino but don't know whcih one is good. Frankly I am quite afraid because I have heard many stories some quite bad about this online casino thingy.
I have been reading the posts and it seems like Casinoguru is quite well respected and makes sensible posts so I am going to trust him and open an account at The Casino Online. Wish me luck!
p.s. anyone can recommend any other casino for first timer?
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| Posted by: Casino Guru at February 3, 2001, 7:18 am | | Topic: Outstanding Customer Service at The Casino Online! Forum: Winner Online |
Hi,
I have been playing at The Casino Online for some time now and have to say that their customer service in particular the marketing director, Larry Thom has been most helpful.
I had some problems with the bonus system recently and Larry was most helpful in ensuring that things got straightened out in a most timely fashion. He was most responsive to all my emails and requests. This outstanding customer service is the reason why I play at the casino without any worries. I know that any snafus will be straightened out by support.
BTW, I participated in their recent promotion and ended up about even after playing more than the wagering requirements. Add in the bonus and I managed to come out ahead. Some swings in the account balance but odds seemed generally fair.
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