| Posted by: Jetset at July 3, 2001, 10:17 pm | | Topic: Customer Service Forum: Winner Online |
Yeah - I think it was The Original Mary who said recently that it was weird that casinos spent around $140 per head on client acquisition yet couldn't be bothered to keep 'em with acceptable customer service.
It's a big failing with far too many casinos out there.
[This message has been edited by Jetset (edited 07-03-2001).]
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| Posted by: slotski at July 3, 2001, 11:03 am | | Topic: Customer Service Forum: Winner Online |
I was just looking at some of the Julie's Gambling Grumbles and it really struck me as to how inept,illiterate or just plain shady alot of these casinos are. They have no idea what service is. They ignore, tell bs, change the web pages when promotions go against them,etc.etc.
At this time, I cannot imagine recommending online gambling (to anyone i like, lol)unless they were shown exactly which casinos are solid. Anyone who doesnt know what they are doing could ery easily be ripped off. I wonder what % of the 1800 or so online casinos are solid.
Please God let the Nevada casinos get online soon as possible!! The H.ll with bonuses. Just let me play somewhere I feel sure is fair!!!!!!!! Oh yeah God, also please do away with all of the sleazoid casinos out there now (although im sure the Nevada casinos will take care of that).
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