| Posted by: The Original Mary at December 6, 2001, 9:05 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
"The silence is deafening."
Yep, tough to keep communication going this way. Guess its my fault because I was just too mean, boo hoo hoo.
I don't think I used a single profanity, either.
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| Posted by: Mrracetrack at December 6, 2001, 8:43 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
TOPOV... OH TOPOV....
Gee, why am I "shocked" to see that
there has been NO response from TOPOV??
Just like I stated a few posts up from this.
The silence is deafening.
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| Posted by: zrapture at December 6, 2001, 3:35 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Here's another reason why there probably aren't ery many complaints about Unified Gaming sites.
Not that many people bother to play there anymore, at least not in the casinos.
-They used to have a positive expectation BJ game that drew a lot of players. Last I heard that was pretty much extinct at UG sites or at least not as lucrative as it once was due to rules changes.
-They used to have good bonuses to attract players. They are pretty much gone also, they still run promos, they just aren't ery attractive compared to the competition.
-Take those to attractions away and there really is no reason to play at UG sites. Their software is well below par. Especially compared to playing at downloaded software. Throw in their lack of communication with players when a problem arises and I can't think of ONE reason to play at a UG site.
That being said, I find nothing wrong with their sportsooks.
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| Posted by: The Original Mary at December 6, 2001, 3:07 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Don't bother counting complaints at the OPA board; that isn't any measure of a casino's management fitness except in the grossest of analysis.
Companies do not have egos. Individuals have egos.
The OPA (and Steve) are ery polite when first broaching a complaint. If the casino chooses not to respond, that's their tough noogies.
The "Not Recommended" list is just that; a warning list. We have no enforcement authority to keep player from playing there.
So, Buddy, if you want to, go right ahead.
Just know that Unified Gaming sites have refused to pay big winners in the past; have hidden behind Unified Gaming to do so; and if you as a player have any trouble the OPA can't help you.
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| Posted by: buddyboy at December 6, 2001, 11:39 am | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
"I believe the reason you don't see more complaints is that once a casino makes the Not recommended list, the OPA will not take anymore complaints."
Not sure about that, at least 4 complaints have been filed since then.
"Since this was a ban on all the casinos using this brand, there would not be any other complaints on any of those past that point."
On March 9th of this year OPA warned people not to play with any UG sites and even listed them all out.
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| Posted by: The_CPA at December 6, 2001, 11:20 am | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
My 2 cents on those comments.
I don't think anyone would disagree with opening the lines of communication as the 1st attempt to resolve and issue. In fact I don't think that anyone would disagree with making several amiable attempts to do so.
I believe that approach was infact used here. The OPA doesn't send a request to the casino and then head over to Casionmeister's place and post a not reccommended sticker. That's not the proceedure.
They make reasonable attempts to get in touch with the appropriate people first. You don't make the DEAN'S List if you are are making an effort and talking with them about the problems.
I believe the reason you don't see more complaints is that once a casino makes the Not recommended list, the OPA will not take anymore complaints. Since this was a ban on all the casinos using this brand, there would not be any other complaints on any of those past that point.
You all just on in if I have this wrong, but I think this is why you a... | | Read Entire Entry |
| Posted by: buddyboy at December 6, 2001, 10:49 am | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
I just went to check out for myself how many complaints UG casinos have w/ OPA.
Can someone please re-check my numbers, I'm sure that they could be off a little (not much)
I could only go back to March 3rd of this year.
OPA has 1184 total complaints posted.
Out of the last 671 complaints the OPA has on file, 16 were for unified casinos. Approx 2.38%
5 of the 16 are for one casino bring me luck.
The major complaint (I think) was the slow payout from the progressive company that the unified gaming casinos use. Someone hit it at Alohacasino and it took her forever to get paid.
When I was doing my counting I saw tons of complaints about the same casinos NOT on the OPA not recommended list.
OPA should change the name of their
NOT RECOMMENDED LIST
to:
CASINOS THAT WON'T TALK TO US
I'm not trying to cause a ruckus here but you guys should stand back away from this issue and look at what is going on.
You have... | | Read Entire Entry |
| Posted by: Jetset at December 5, 2001, 12:43 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Perhaps UG casinos should stay on the NOT RECOMMENDED list until they start communicating and behaving in a fair and responsible way.
There have been several casinos which have changed from UG software and this cavalier method of doing business may be the reason why.
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| Posted by: CasinoCity at December 5, 2001, 11:44 am | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Unified Gaming is going to have a harder and harder time surviving in the online gambling business unless they clear up the complaints and get off the OPA's Not Recommended list. The wild-west days of online gambling are coming to an end. Which casinos are good and bad is becoming more known to consumers (thanks in great part to the OPA)... and gambling sites are going to advance this process by refusing to accept ads from disreputable casinos and sportsbooks. TOPOV, if you're still reading: talk to Steve Adkins. It's in the best interest of UG.
As for Steve, I think he's done a lot of good for the online gambling industry. His strength is that he's fearless: he'll say anything about anybody. His weakness may be his lack of tact, but overall it's a good thing we have him.
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Greg Foley
CasinoCity.com
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| Posted by: babe at December 5, 2001, 9:50 am | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
I have tried to contact Unified Gaming several times on a problem with a casino where the casino was putting the blame on Unified Gaming, they just don't respond. This lack of customer service is inexcusable. I would not be happy if I was one of their licensees and this is how they treated my customers.
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| Posted by: Mrracetrack at December 5, 2001, 1:53 am | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
I would be quite surprised if "TOPOV"
posts anything even resembling an answer
to Casinomeister's post, or to the
questions Mary posted.
The "negative comments" TOPOV wrote
regarding Steve Adkins, were all posted
by "Slycin" and the "members" of her GPWA
group, after Slycin "disagreed" with Steve's
way of doing business. Those comments should
be taken with a grain of salt, as she, and her "flock", basically waged "war" with Steve, due to the fact "they" didn't appreciate his reply's to her. The whole
"group" came to her defense. Hardly seems like a good reason for Unified Gaming to
refuse to discuss a problem.
C'mon TOPOV, We all really would like
to read a response from you.
I wouldn't hold my breath waiting!
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| Posted by: the meister at December 5, 2001, 12:57 am | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
cloaking device disengaged...
Dear TOPOV,
I am amused that you have decided to post in this forum, yet you have not made the effort to have UG respond to any of my complaints concerning Bringmeluck.com.
Unified Gaming is what gives the online casino industry a bad name. This is undeniable. Their casinos have NEVER responded to any of the complaints that my isitors have filed against them. And when it came to my "experience" with bringmeluck.com, their silence was/is inexcusable.
Lest we forget: last August, when I pegged bringmeluck.com for displaying unauthorized banners (OPA, IGC, Internetgamingcommission, Safebet, etc.) they scrambled to take them down and LIED stating that they were never posted. I had made screen shots of the "awards page" before they were removed, catching them red-handed. I notified the different organizations about this "problem" ccing UG.
Well, bringmeluck took their revenge against me and bombed me wit... | | Read Entire Entry |
| Posted by: The_CPA at December 4, 2001, 11:42 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
If I'm not mistakin all of those comments are from one thread. I remember reading it and decided to stay clear. I too was a little taken back at the time. HOWEVER...
Steve eats a Wheaties for breakfast, so he's a little pumped up just in a normal state! I think he must have "Supersized" the bowl that day cause he was definately on the edge! lol
I imagine some of that comes from doing a rather thankless job and putting up with a lot of crap on both sides of the ole table.
So, he crossed the line a bit that day, however, let's not forget that this is the same tenacity times ten attitude that has effected a more positive player environment and gotten a worthy amount of money paid to players that otherwise would have been screwed!.
Here's a guy that probably didn't have a lot of funds to start the organization and had the brass cahonies to stand in there against A LOT of people and organizations that have plenty of money. I think he even had to move once due t... | | Read Entire Entry |
| Posted by: HKGambler at December 4, 2001, 9:38 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Mary- You are so witted to have decoded TOPOV to equate The Other Point Of View. I was so dum to think that he was some sort of Russians whose surnames are usually ended with a "v".
Don't get angry and do save your breadth with these guys since the facts have been undisputable. I worry about your health.
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| Posted by: Jetset at December 4, 2001, 8:46 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Topo (or Unified if that's who you really represent here) I get the feeling that you are trying to confuse this issue by diverting the topic to an attack on the OPA.
If UG is serious about wanting to resolve outstanding issues then let them contact the arious complainants whose beefs have been submitted to them by the OPA. Or you have the OPA contact details given by Mary above.
Either way the solution here is to deal with the player problems and with legitimate questions like how you define robot play and whether you are prepared to prove accusations of its use with logs and independent inspections in a fair and honest way.
You cannot with any credibility simply say that you are not going to communicate on issues because you don't have any respect for the OPA.
Adkins may have made a lot of enemies in his attempts to get fair treatment for players (and casinos btw), but for every example of criticism you have unearthed there are letters of appreciation for his tenacio... | | Read Entire Entry |
| Posted by: zrapture at December 4, 2001, 8:25 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
I would be so impressed if Unified Gaming actually answered your questions. Even if they commented on some past misdeeds, for example Bring Me luck with their false advertising. However, I get the feeling no new information will be disclosed here. So far topo has made two posts. Scoreboard shows:
Posts downplaying only true watchdog site to protect players ONE
Posts responding to negative issues involving Unified Gaming ZERO
Another prime example of why Unified Gaming is a second rate software provider. Hopefully the rest of the reamining licensees will leave UG for IQ Ludorum soon if UG sites don't become more player friendly.
[This message has been edited by zrapture (edited 12-04-2001).]
[This message has been edited by zrapture (edited 12-04-2001).]
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| Posted by: The Original Mary at December 4, 2001, 7:38 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Actually, I have a lot of questions about Unified Gaming, since it is a privately held company it's difficult to get answers. For example,
*Who is the owner?
*Where is it located?
*What is the phone number of the legal department?
*Sting had reported that the owner's son is murder charges. Is this true, or another of Sting's twisted jokes?
*Why disallow the winnings of a player in a negative expectation game with the "robot" excuse?
*Who is Lars Klander?
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| Posted by: The Original Mary at December 4, 2001, 7:29 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Yeah, us impartial watchdogs are supposed to always be polite, even after we've emailed proof of prior attempts to communicate and continue to encounter false posts and email.
People say Steve is impolite; but he doesn't lie.
You came on this board and claimed that Unified Gaming (and what is your connection to this august firm, may I ask?) is communicative.
Presented with contrary proof, you now say, "Gee, it's ok for them to not communicate."
Can't have it both ways, and I don't see any email address in your profile, Mr. registered today.
What is Unified Gaming's excuse for not responding to email from Casino Meister?
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| Posted by: topov at December 4, 2001, 5:42 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Original Mary: I am afraid you just illustrated with your three posts why Unified Gaming feels little need to communicate with the OPA after they tried initially to set up decent communication. Just look at complaint 601 at the casinomeister forum (Online Players Association Statements, May 2001) and say again they do not respond. It was the response by Steve Adkins which gave the clear idea that it served little purpose to communicate with the OPA.
Your posts in this thread gave the impression you might be receiptive to giving it another try to get in touch with them, but I'm afraid I was wrong.
They are not the only ones offended by the conduct of Mr. Adkins. A couple of examples with dates and their posters:
Steve, can you ever do anything besides blow smoke? I mean, are you ABLE to? If so, please prove it. (Slycin56, August 21)
Steve, all you accomplish with your erbal abuse, and avoidance of the issues, is to show your lack of character and intelligence. (Slycin5... | | Read Entire Entry |
| Posted by: The Original Mary at December 4, 2001, 4:47 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Nor did Unified Gaming respond to complaints when Bringmeluck.com had posted an OPA logo and other awards on their site that they didn't pay for or deserve; nor did Unified Gaming respond to Casinomeister's complaints aobut bringmeluck when their management signed him up for porno spam mail in revenge for bringing this little design error to the OPA's (and IGC's) attention.
Nor has Unified Gaming's legal department done the Casinomeister the courtesy of reply to any of his emails attempting to mediate for players.
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| Posted by: The Original Mary at December 4, 2001, 4:42 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
If anybody from Unified Gaming really gives a rats fart about player complaints, they can address this exchange that was summarily left unanswered in MAY:
By steve (steve) (205.188.199.163) on Tuesday, May 08, 2001 - 09:00 pm: Edit
Subj: Fourth email to you
Date: 5/8/01 11:57:38 AM Pacific Daylight Time
From: Pitbossopa
To: legal@unifiedgaming.com
Hello Again,
Just for the record, this is the fourth time that I have tried to contact you concerning the Robot player excuse for not paying winners.
I have suggested to the OPA executive committee to add every one of the UG casinos to the OPA's not recommended list.
We will post this list and our reasons why in every gambling forum on the Internet and issue a press release, we will also be doing a show on casinogazette.com and tell all online gamblers exactly why they should not even think about playing in any of your casinos.
I have outstanding complaints that are posted at w... | | Read Entire Entry |
| Posted by: The Original Mary at December 4, 2001, 4:34 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Who are you?
Oh, and this, "We would have answered your email if you'd sent it" excuse is typical.
Steve Adkins of the OPA and other representitives have repeatedly emailed the nice people at Unified Gaming and not gotten responses or stall responses.
I've scoured the Web for contact phone numbers for Unified Gaming on Steve's behalf and not been able to get him a live human. So don't post this bs about "just send us your email address and we'll get in touch with you."
We've seen that plenty of times before.
Am I angry? You bet. This is nonsense.
If Unified Gaming legal is actually interested in getting in touch with the Online Players Association, any UG representative can find the OPA. Like, here:
Online Players Association Statements
--------------------------------------------------------------------------------
Casinomeister's Forum: Online Players Association Statements
-------------------------... | | Read Entire Entry |
| Posted by: topov at December 4, 2001, 4:08 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Original Mary: it is not quite correct that the legal department of Unified Gaming "just doesn't answer" as you state. If you would like I can get you in touch with them to clarify erroneous statements in that respect. Please give your e-mail address to contact you if so desired.
Greg Foley: In iew of our shown interest to dig a bit deeper and inquire, instead of repeating rumours and allegations, you might be interested to get in touch with them as well. Can I have your e-mail address too?
T.O.P.O.V.
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| Posted by: Jetset at December 4, 2001, 1:35 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
There have also been cases of Unified Gaming sites (usually when they have a big winner) claiming they have referred the matter to Unified for a logs inspection. They then claim that as a result of this inspection Unified has unilaterally "ruled" that the player was using a robot - no debate/no evidence/no appeal - and as Mary says a refusal to communicate or provide the logs for inspection to prove their assertions.
Not long ago it took several weeks and a barrage of emails and postings to get a player paid a $40 K something progressive win at a Unified Gaming casino - same runaround - referred to UG who were uncommunicatibve until the pressure built up.
Just too many of these sort of hassles seem to be emanating from UG powered outfits...
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| Posted by: The Original Mary at December 4, 2001, 12:12 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
All sites using Unified Gaming software are "Not Recommended" because when a site using Unified gaming software doesn't want to pay a winner (and there have been several)they refer the OPA to Unified Gaming's legal department, and Unified Gaming's legal department just doesn't answer.
So, the sites used Unified Gaming to stonewall. This means that the OPA cannot do any effective mediating.
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| Posted by: CasinoCity at December 4, 2001, 9:27 am | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
The OPA puts all casinos that use Unified Gaming software on its Not Recommended list. Is this justified?
Here's what I know:
The GameMaster says UG is slow to pay big winners on progressives, but he believes they all get paid eventually.
The Wizard says "no problem" for most UG casinos he's played at, but was unpaid by two of them.
The OPA puts all UG casinos on the Not Recommended list, with the reason "Unified Gaming Software." For Sportbet, which uses UG, they say "cheating software and failure to pay winners."
I've never seen someone that's tested their software say that it cheats.
What do you think?
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Greg Foley
CasinoCity.com
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| Posted by: The_CPA at November 28, 2001, 11:14 am | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Sounds like another one ready for the trip to outer space!
Your right on that. They decide where the bonus goes. Geez, over 25 bucks? Yep, Another satisfied customer! Good grief!
Speaking of rants Jetset,
Can you imagine Dennis Miller gettin a hold of some this stuff? WHEW! Man, would he have field day!
Lets send him 1000 bucks to spread around at 10 casinos and then have him report to us on the Gazette! That would boost the ole ratings!
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http://www.CasinoPlayersAdvocate.com
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| Posted by: Luv2Win at November 28, 2001, 9:29 am | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Bring Me Luck is another one of the Bad Guys.
A while back they had a free $25 to sign up and THEY put the cash in the casino IF you wanted to use it there at the time. You had to REQUEST that they move it to the casino at the time and it was perfectly fine for a week or so. Well, if you were lucky enough to win with that freebie, and played at the end of the freebie, they decided they would NOT pay you!!
Their excuse was, "Oh, that was to be used in the Sportsbook." NONSENSE!! They did change the promo after a week or so because too many people won at the casino, however, THEY put the money in the casino for us at the time and there were NO restrictions in the beginning, but since so many people won, they changed their tune and came up with this Sportsbook excuse. I know for a fact that some people got paid that played in the casino, but if you were in the tail end of the group that won, then they just used the excuse, that the money was for the Sportsbook and never intended for ... | | Read Entire Entry |
| Posted by: The_CPA at November 28, 2001, 12:51 am | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
Well Ok! My 4th grade teacher was a nasty human being and even she had more mannors than these jerks. You question them about the terms and they really turn the charm on! All they need is approval from SafeBet to polish off their platinum freaking attitudes. Then you try to cash out and that really pisses em off, so they they make you wait.
They have an "IDEA BONUS" LMAO!
Here's one, Take your casino and all your well trained smart aleck CSRs and upload yourselves to another flippin planet!
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http://www.CasinoPlayersAdvocate.com
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| Posted by: The_CPA at November 27, 2001, 8:13 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
I don't feel like all Unified's are bad, BUT THIS place stinks. Their customer service sucks, the games play weird, their bonus terms are misleading and on different pages.{Last time I checked} They just BLOW! Pure and simple! If I hated someone, I wouldn't send them to this dump!
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http://www.CasinoPlayersAdvocate.com
[This message has been edited by The_CPA (edited 11-27-2001).]
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| Posted by: AmateurSleuth at November 27, 2001, 4:49 pm | | Topic: Any problems with Unified Gaming? Forum: Winner Online |
I recently saw another post from someone who says Gamblers Palace ignored her requests to be paid. I know in the past there have been complaints about Gamblers Palace.
Has anyone played there, or any other UG sites recently? Have you been paid?
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TheAPage.com
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