| Posted by: Bryan at February 25, 2003, 6:23 am | | Topic: Super Vegas credits deleted Forum: Winner Online |
I just received a Neteller payment for the full amount, $240. Looks like this casino is legit after all. Poor support if something goes wrong, but fast payment at least, (2 days).
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| Posted by: slotski at February 24, 2003, 4:41 am | | Topic: Super Vegas credits deleted Forum: Winner Online |
"Stupid post about this casino. They have so much money that they would never cheat a player for only $240."
While i agree that Bryan may have pulled the trigger too early on this, it is another example of why casinos should answer email in a timely manner.
He posted that he emailed them on 2/19 and 2/20. On 2/22 he posted his warning. All they had to do was answer his email and his post probably would have never been made.
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| Posted by: bonuslover at February 24, 2003, 2:11 am | | Topic: Super Vegas credits deleted Forum: Winner Online |
You will get your money fast. I especially like their wire transfer. I once got a $50 no deposit bonus and tripled the amount to cash in. 3 thumbs up!
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| Posted by: Bryan at February 23, 2003, 3:48 pm | | Topic: Super Vegas credits deleted Forum: Winner Online |
I got a reply from admin@sportingbet.com today saying the following:
"We can confirm that an error occurred when transferring your balance from the Super Vegas account to the Sportingbet account. We have therefore credited your Sportingbet account with these funds ($240 US). Please log into your account at www.sportingbet.com where your balance is currently $240 US."
Both the sportingbet.com web page and the Boss Media software showed the correct balance, but when I went to the cashier and cashed out, the "claim winnings" form still showed a balance of 0. I went ahead and filled in $240 and continued with the cash-out with no error message. I'll let you all know if I get my money.
Bryan
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| Posted by: bonuslover at February 22, 2003, 3:35 am | | Topic: Super Vegas credits deleted Forum: Winner Online |
Unlike other BMs, Supervegas puts your money in a seperate account where you can wager on their sportsbook. This account is only accessible through your browser. Also when you are logged on in the browser, money won't show in your casino's account and ice ersa.
Hope this helps.
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| Posted by: Bryan at February 22, 2003, 3:04 am | | Topic: Super Vegas credits deleted Forum: Winner Online |
This casino, supervegascasino.com, has apparently stolen $240 right out of my account. I deposited $200 on 2/17 to play in their blackjack tournament. I won $40 and logged out. Two days later, I logged back in and the credits were gone, $0! I used the web page support form on 2/19 and again on 2/20, and have received no response. I'm going to try sending an email to admin@supervegascasino.com next. My $40 win should have placed in the tournament too, but the leader board did not list my user name. I will update this topic if they ever reply or pay me. In the meantime, I advise you all to stay away from this casino.
Bryan
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