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Posted by: slycin56 at May 27, 2003, 6:34 am
Topic: beware Miami Paradise casino Forum: Winner Online

Just a follow up -

There is only ONE set of T&C now, and yes they have been changed.

Quote:

All money used to obtain bonus money as well as all Free and bonus money cannot be wagered on Roulette, Craps and BlackJack. Additionally, wagers on Baccarat and Video Poker WILL NOT meet your wagering obligation with regards to your initial download bonus. Wagers on Bacarrat and Video Poker WILL meet your wagering obligations on all subsequent bonuses.

------------------
SlyCin56
Manager, GPWA
Video Poker Junkie.com
GamblingGirl.com
Video Poker 4.us
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Posted by: slycin56 at May 22, 2003, 12:04 pm
Topic: beware Miami Paradise casino Forum: Winner Online

Well, hell - that's good to hear!! I haven't even gotten a response to my question yet, but I'll still look for it and update this when I get it.
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Posted by: gamblinboi at May 22, 2003, 11:34 am
Topic: beware Miami Paradise casino Forum: Winner Online

jumping jacks..

Well, I must say that I am impressed. They've refunded the $200 to my casino account and are allowing me to cash it out.

This is definately a good sign that they want to be taken seriously online. I will post an update when the money hits my neteller. Thank goodness the scandal is nearly over, and Miami Paradise chose to make good!!

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Posted by: gamblinboi at May 22, 2003, 10:09 am
Topic: beware Miami Paradise casino Forum: Winner Online

Slycin, nope. I have a screenshot and it's talking about existing user bonuses.

I also found out just now from the CasinoMeister that a ery similiar thing happened to him. You can read about it on his forum at http://casinomeister.com/discus/mes...html?1053608748

This doesn't appear to be an isolated incident. Like i said in the thread on the Meister's site, if a casino can oid play when a player abuses a bonus, then they should also oid play when the CASINO abuses a bonus. In this case they forced onto me these new wagering requirments which ended up costing me the $200. I think it'd be fair if Miami Paradise fessed up, oided the forced play that resulted in my $200 being lossed, and process my cashout as it should have been done in the first place.

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Posted by: slycin56 at May 21, 2003, 10:23 pm
Topic: beware Miami Paradise casino Forum: Winner Online

Sorry, guys, I got busy with some other stuff.

AllCasinosCheat - You have a serious problem.

Gamblingboi - I have to admit that I haven't looked at any of their T&C's on their bonuses for existing players, but I'll bring this issue to a contact's attention and see if I can get some clarification.

I do want to point out, tho, that at the time they changed their T&C's to exclude the VP, there was a 2nd set of T&C's that appeared to apply to earned comp points only - is it a possibility that these 2 have been confused?
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Posted by: gamblinboi at May 21, 2003, 7:35 pm
Topic: beware Miami Paradise casino Forum: Winner Online

To get back to the topic.

Mercedes has responded:

Hi [Gamblinboi],

The reason that you are unable to cash in again is because you have wagered
the $200 that we reversed to your account.

Thanking you,
[Gamblinboi]

You'll notice I replaced my name with my nick. That's right, she signed off her email as ME.

She points out that yes, indeed i lost the $200 playing slots trying to fulfil their new unfairly placed (imo) FRAUDULENT terms and conditions on me. DUH. I mentioned it in my emails to her already, and how they MIGHT *consider* oiding that play as it was unfairly forced on me and restoring the $200 so that I can cash out AS ORIGINALLY ALLOWED - to which her response was the above.

Miami Paradise, and Mercedes in particular, don't have a clue what good customer service is. Stay away from 'em.

Slycin you've been silent, care to comment about this? I think you can agree that I've been treated quite unfairly...

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Posted by: Mrracetrack at May 21, 2003, 4:54 pm
Topic: beware Miami Paradise casino Forum: Winner Online

allCasinosCheat....

You are a no class lowlife.

You add ery little to nothing, of any alue to any thread you post on.

Your comments regarding other people who post here are offensive and ignorant.

Just as you are.


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Posted by: Jetset at May 21, 2003, 3:01 pm
Topic: beware Miami Paradise casino Forum: Winner Online

Unbelievable. But ACC has been building up to this with increasingly aggressive and downright rude posts.

I honestly do not think you can afford to let him get away with this, Max.
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Posted by: The Original Mary at May 21, 2003, 1:20 pm
Topic: beware Miami Paradise casino Forum: Winner Online

ACC, that's just offensive.
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Posted by: gamblinboi at May 21, 2003, 12:19 pm
Topic: beware Miami Paradise casino Forum: Winner Online

agreed, Clayman.

MAX, I'd like to register a complaint against allCasinosCheat. The person is rude, offensive, and has advocated chargebacks just cuz he/she lost.

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Posted by: Clayman at May 21, 2003, 11:22 am
Topic: beware Miami Paradise casino Forum: Winner Online


Quote: Originally Posted by allCasinosCheat:
dude, how can you ask help from this obvious_pro_casinos_bítch Slycin.

I can desribe how much i would enjoy to see her being raped by 10 dirty dogs.

I can't describe how offensive I find this post and it's certainly not the first.

Wish there was a way I could just stop seeing them on my computer.

Maybe that will yet come to pass.

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Posted by: allCasinosCheat at May 21, 2003, 10:44 am
Topic: beware Miami Paradise casino Forum: Winner Online

dude, how can you ask help from this obvious_pro_casinos_bítch Slycin.

I can desribe how much i would enjoy to see her being raped by 10 dirty dogs.
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Posted by: gamblinboi at May 21, 2003, 7:39 am
Topic: beware Miami Paradise casino Forum: Winner Online

hrm, no reply from Mercedes OR Slycin..


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Posted by: gamblinboi at May 20, 2003, 7:48 am
Topic: beware Miami Paradise casino Forum: Winner Online

Hey Slycin,

don't worry if you get confused about which bonus i'm talking about, because I am too!

For the signup bonus, I deposited and played on the FIRST DAY the casino opened - VP was definately allowed, you say so yourself in that other thread I just bumped. I lost everything (d+b) in a few hundred of wagering on VP.

I then received a bonus offer in the mail from them .. deposit 90, get 45, wager 6x. I checked the Terms and Conditions and INDEED they had changed, hence I took a screenshot - this time VP and BJ was NOT allowed for signup bonus (no problem, i wasn't playing that) but WAS allowed for other bonuses. Again, I have a SCREENSHOT to prove this.

So I played throuhg I think 900$ playing $5 to $10 VP, and made it to $200. I cashed out.

They then sent me an email saying I had to play $3000 in Slots or Keno. Mercedes used some sort of wierd math (see above) that doesn't make any sense nor does it add up.

Crystal clear what they are doing no...
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Posted by: slycin56 at May 20, 2003, 7:38 am
Topic: beware Miami Paradise casino Forum: Winner Online

Ut oh, wait a minute - my mistake. This is not about your first deposit and bonus with them, is it - it's about a 2nd one a few weeks later?
Quote: Originally Posted by gamblinboi:
so I signed up with these guys awhile ago. I did their first deposit bonus, which at the time had some not bad playthrough requirements and allowed VP for play. I ended up losing my deposit and bonus pretty quick.

A few weeks later I get a promotion in the mail, deposit 90 get 45 wager 6xD+B, VP is allowed according to their website.


Did you review the T&C's that came with this newer bonus before playing or did you just assume they were still the same? I don't understand how their website could've said VP is allowed, when they excluded it so quickly after launch?

At any point, I've gotten to the point where I read the T&C's for every bonus before playing it.

[This message has been edited by slycin56 (edited 05-20-2003).]
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Posted by: gamblinboi at May 20, 2003, 7:26 am
Topic: beware Miami Paradise casino Forum: Winner Online

Hi Slycin,

I signed up on or about the day of their launch.

edit: just checked my Neteller logs. Deposited April 9th.
According to http://www.winneronline.com/ubb/Forum1/HTML/006230.html

The casino opened on the 9th.

[This message has been edited by gamblinboi (edited 05-20-2003).]
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Posted by: slycin56 at May 20, 2003, 7:19 am
Topic: beware Miami Paradise casino Forum: Winner Online

Miami Paradise changed the exclusion rules to exclude Video Poker within 3 days of launch. Exactly when did you sign up?

------------------
SlyCin56
Manager, GPWA
Video Poker Junkie.com
GamblingGirl.com
Video Poker 4.us
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Posted by: gamblinboi at May 20, 2003, 5:54 am
Topic: beware Miami Paradise casino Forum: Winner Online

cyclopes, what did I say about Mercedes not knowing math? Isn't it quite evident?

What's amazing is that since I lost everything on the sign up, we're looking at a net win on my side of $50 here, and they go to all this trouble to screw me out of *$50* !! Can you imagine winning big here what kind of excuses and crap they'd come up with!?

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Posted by: cyclopes at May 20, 2003, 4:22 am
Topic: beware Miami Paradise casino Forum: Winner Online


Quote: Originally Posted by gamblinboi:
[B]Get this:

The money used to claim the download bonus and the bonus money needed to be
wagered 11 times - so that amounts to: $1650

All other bonus money and money used to claim that bonus money needed to be
wagered 6 times - so that amounts to: $1620

6 * (90+45) = 810.. but she thinks it's 1620!!
B]

pssssstt ...

11 * (90+45) = 1485


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Posted by: gamblinboi at May 20, 2003, 4:01 am
Topic: beware Miami Paradise casino Forum: Winner Online

Get this:

Mercedes sends me this email. Everyone get out your calculators, it looks like Math has CHANGED again!

QUOTE:
The terms and conditions were as follows when you played:

The money used to claim the download bonus and the bonus money needed to be
wagered 11 times - so that amounts to: $1650
All other bonus money and money used to claim that bonus money needed to be
wagered 6 times - so that amounts to: $1620

Therefore, you needed to wager a total of $3270 in order to cash in.

It was ery clearly stated in the terms and conditions on the website! It
was not changed retroactively! Julie is aware of the terms and conditions on
our site and so complaining to her will just confirm what I have told you
above. The terms changed yesterday but not in your favour - now, you have to
wager all bonus money (download and other) 11 times... but this cannot be
applied to you because at the time you played, you only needed to wager ...
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Posted by: drlucky at May 19, 2003, 6:39 pm
Topic: beware Miami Paradise casino Forum: Winner Online


Quote: Originally Posted by gamblinboi:
drlucky, i play at reputable casinos as well.. but when a new one comes out, i dont think it's fair to not try it out just because it's new (and especially with an MG, where they usually have much better service! If everyone ignored the new casinos then only the existing casinos would get business, and there'd be less incentive for new casinos to come online, less competition, service goes down because you don't have a choice, etc.

True, ery true. I guess I don't have that much money to burn, though, to guinea pig the new places. you should have at least cashed out your original $90 and cost them the neteller charges at least. Anyway thanks for the warning, i will stay away from this place. Besides changing terms, to expect someone to wager $3000 on keno or slots is absurd.
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Posted by: gamblinboi at May 19, 2003, 4:42 pm
Topic: beware Miami Paradise casino Forum: Winner Online

drlucky, i play at reputable casinos as well.. but when a new one comes out, i dont think it's fair to not try it out just because it's new (and especially with an MG, where they usually have much better service! If everyone ignored the new casinos then only the existing casinos would get business, and there'd be less incentive for new casinos to come online, less competition, service goes down because you don't have a choice, etc.
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Posted by: drlucky at May 19, 2003, 3:12 pm
Topic: beware Miami Paradise casino Forum: Winner Online

that sucks, gamblinboi. unfortunately, it seems like stories like this are all too commonplace these days. I'm surprised they didn't confiscate your money for playing a "banned" game. This is why I generally stick to the big name casinos like intercasino and captain cooks. sure I don't get to go bonus hunting, but at least I can enjoy playing and not worry about this sort of thing. some playtechs are ok, but they take too long to pay.

[This message has been edited by drlucky (edited 05-19-2003).]
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Posted by: NewbieDoobieDo at May 19, 2003, 2:37 pm
Topic: beware Miami Paradise casino Forum: Winner Online

Part of the Golden Riviera / River Nile group.

Payment in 15 days .... excellent for them.

That's how they do business.
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Posted by: whitteyford at May 19, 2003, 11:43 am
Topic: beware Miami Paradise casino Forum: Winner Online

There service is terrible, I made a cashin and did not recieve the payment to neteller for 15 days. For an MG this is terrible. As well there emails had a rather rude tone to them when I questioned what was taking so long for the payment.
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Posted by: gamblinboi at May 19, 2003, 11:33 am
Topic: beware Miami Paradise casino Forum: Winner Online

so I signed up with these guys awhile ago. I did their first deposit bonus, which at the time had some not bad playthrough requirements and allowed VP for play. I ended up losing my deposit and bonus pretty quick.

A few weeks later I get a promotion in the mail, deposit 90 get 45 wager 6xD+B, VP is allowed according to their website.

I go and play and make it to $200. So I cash out. They reverse it and claim I have to wager $3000 (!!!) and VP is NOT allowed (only slots and Keno). I tell them to look at their own website, and all i get in return is "You have to wager $3000" - this from Mercedes, the casino manager.

So not only do they have NO problem whatsoever lying through their teeth, but they RETROACTIVELY up the wagering requirements, RETROACTIVELY exclude games, and RETROACTIVELY make the wagering requirements CARRY OVER !!!

What an absolutely scummy way to treat their players, and I will DEFINATELY not be playing there again. I suggest you do the sa...
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