| Posted by: Got2Bet at December 23, 2003, 10:10 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
I kinda think the VP wagering requirements (and also decreased alue in comps)
is silly.
But no mention of any of this was made here or elsewhere that I frequent - had it been, I could have called attention to it. Also, August was about the time the marketing and support team was changed so the new team was certainly not clued in.
Anyhow, I did also discover that their support team is sometimes clueless, particularly one fellow named Romain.
But that does not mean this is not a safe place to play. Payments are fast. Backed by a land-based casino and highly unlikely to fail - also one of the oldest on the Net. But still prone to mistakes like just about everyone else LOL.
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| Posted by: Sirius at December 23, 2003, 11:14 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Quote: Originally Posted by Got2Bet
Good. Finally. But I am still amazed that stuff like this even happens.
I would highly recommend other casinos not try this type of BS stunt.
See recent thread. Since this incident they've been trying the 'changing wagering requirements' trick.
Quotes from people on another board:
Quote:
Posted: Mon Aug 11, 2003 4:41 pm Post subject:
--------------------------------------------------------------------------------
Just had an email from Piggs Peak saying that I hadn`t met the terms which were 12*(d+b) but ideo poker only counts for half. Must have missed that.
Anyway, played some more and over doubled what they returned.
..............
Posted: Mon Aug 11, 2003 4:54 pm Post subject:
--------------------------------------------------------------------------------
Um just had a look at my IE history. The saved page about t... | | Read Entire Entry |
| Posted by: caruso at April 26, 2003, 9:26 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Am I the only one wondering why this wasn't reported? If a player posts a problem, they, or someone at least, should report a happy conclusion, reasons given, etc.
How unsatisfactory.
EDIT: OK - they did. Split second timing.
[This message has been edited by caruso (edited 04-26-2003).]
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| Posted by: sispike at April 26, 2003, 9:17 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Just a quick note to confirm I recieved the $70 back into my account and was informed I was eligible to cashin. They have also said that they have changed their policy so no retroactive removal of the bonus will occur anymore.
I'd like to give a massive thanks to those who got involved to help here - it really is appreciated.
si
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| Posted by: KX at April 26, 2003, 8:46 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Quote: Originally Posted by joeyl:
No movement here?
The issue is already resolved as you can see above. Nice to see so many ppl devoted time to helping the player.
I'm currently being exposed to a ery similar problem at a rather new casino. I hope they will solve it before I need to turn to the board however.
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| Posted by: Got2Bet at April 23, 2003, 11:26 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
B2G -
I think you also know that this "disclaimer" is attached to EVERY email Lew sends out. It's in his signature.
Now if you can point out anything in the email that was confidential or sensitive, let me know. Maybe if you're lucky, you can meet him face to face in Toronto this year.
But kindly, spare me the itriol. It should be plainly obvious that I work both publicly and privately to get things resolved.
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| Posted by: Sirius at April 23, 2003, 2:30 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Quote: Originally Posted by Bet2Gamble.com:
Well, I'm sure you and others probably got the same email we did, and if you read it fully, you will notice at the bottom, past the signature, that it is confidential and not intended for distribution. Maybe you missed the "This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the intended recipient(s)." part. Otherwise, why didn't Piggs Peak just post it here?
Btw, this has nothing to do with how we feel about the situation. We removed Piggs Peak and their sister site Jackpot in a Flash Casino several days ago pending resolution.
I'm kind of surprised by your reaction since you seem to like to work behind the scenes, but than again I'm not.
C.M.
www.Bet2Gamble.com
[This message has been edited by Bet2Gamble.com (edited 04-23-2003).]
I thought you were talking to me until you edited it to quote got2bet! You must have missed m... | | Read Entire Entry |
| Posted by: Bet2Gamble.com at April 23, 2003, 2:25 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Quote:
Lew is a big boy - nothing in there was particularly "privileged" or confidential.
Well, I'm sure you and others probably got the same email we did, and if you read it fully, you will notice at the bottom, past the signature, that it is confidential and not intended for distribution. Maybe you missed the "This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the intended recipient(s)." part. Otherwise, why didn't Piggs Peak just post it here?
Btw, this has nothing to do with how we feel about the situation. We removed Piggs Peak and their sister site Jackpot in a Flash Casino several days ago pending resolution.
I'm kind of surprised by your reaction since you seem to like to work behind the scenes, but than again I'm not.
C.M.
www.Bet2Gamble.com
[This message has been edited by Bet2Gamble.com (edited 04-23-2003).]
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| Posted by: Sirius at April 23, 2003, 2:18 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Quote: Originally Posted by Bet2Gamble.com:
No offense Sirius, but I think that was a privileged communication. Doesn't help matters if those are made public imo.
Sincerely,
C.M.
www.Bet2Gamble.com
I did notice the disclaimers in his email and thought I couldn't copy them but I then reread the disclaimer. I'm pretty sure they are there in case the email got sent to the wrong person by mistake.
I did get a reply but I'm not sure if anyone else has been affected in the past. They should get their bonuses refunded too.
Quote:
Thanks for taking the time to read my mail as well as for the advice. We have refunded the player with the signup bonus and have now changed our policy with regard to signup bonuses where we will "risk" this bonus but if we notice the player has a pattern of "promotional abuse" we will then disallow that player from partaking in any further bonuses.
Thanks & regards
Lew Ko... | | Read Entire Entry |
| Posted by: Got2Bet at April 22, 2003, 10:09 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Lew is a big boy - nothing in there was particularly "privileged" or confidential. And he can take the heat if he likes - but he is wrong. He has taken out the AMOUNT of the bonus - not the bonus itself. Once the T&C is met there is no longer a bonus, the funds belong entirely to the player.
Lew - I hope you have this settled before we meet in Toronto. This is NOT a good thing to have hanging over your head.
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| Posted by: Bet2Gamble.com at April 22, 2003, 8:26 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
No offense Sirius, but I think that was a privileged communication. Doesn't help matters if those are made public imo.
Sincerely,
C.M.
www.Bet2Gamble.com
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| Posted by: Sirius at April 22, 2003, 2:26 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
I am getting responses from Lew Koor, the Operations Director. They don't seem to think they are doing anything wrong even though they are acting unfairly and they don't even have terms (albeit unfair ones) that allow them to do it. I'm awaiting their reply again or they can reply to this thread.
Quote:
Thank you for taking the time to send us this email. I would like to respond by saying that we are a land based casino that has been in business for 15 years and our Internet Casino has been running for 5 years. We have never and will never cheat people out of money due to them.
We have recently had a problem with this player whom we identified as a promotion abuser.
Lately we have had a proliferation of Promotion Abusers on both our casinos and took a decision to try and contain the negative financial impact this is having on our casino. We have noticed that these people open an account, make the required purchase in order to get the maximum sign up bonus and ... | | Read Entire Entry |
| Posted by: caruso at April 22, 2003, 10:44 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Well, like everyone else, I read it fine. I just re-read it to check. No difference. Please quote which part of your post specifically addressed the issue of retroactive bonus removal after the fact, rather some personal agenda about rigged games.
Hijacking important threads for personal agendas is wrong. And that aside, Piggs Peak reneging on their contract with the player is far more important an issue than ague accusations of unfair software on the part of a provider ONE game of whose (video poker) has been tested, to date, by a truly independent party (OCA) and passed.
When you have have proof of your "takedown mode", post it - in its own thread.
For now, stick with THIS proof - of broken contract between casino and player.
So has Friend Joe received a spanking, and are PP going to put this right? Any updates?
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| Posted by: Miamivce at April 22, 2003, 2:24 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Ok, OK, Dreamers - this thread is not about take down mode. But it IS about the "BIG" surprise that another casino that was thought to be fair to its clientele in payments, bonuses, and games - is not playing it so nicely anymore.
Try reading my post a little slower, maybe you'll get it this time that I AM addressing the subject of why, in my opinion, this may be happening to PP ... . and plenty of other casinos that are on your "Good Guys" list. Doesn't it follow that if they can "take you down" - denying a bonus or payment shouldn't surprise anybody.
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| Posted by: hhcfreebie at April 21, 2003, 8:35 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Quote: Originally Posted by GrandmaPuss:
What is up with that ,
you acuse abusem and take another's part for not understanding????
Think abou it, A player opens an account Knows the wager( A clever Abuser knows how to play & what to Play)and when to stop. A Casino like PP, does not only have one casinio they have their sister casino and I'm sure that are doing casino support for other casino's as well. So in affect of this thay have a huge database, and when they have a look on a specific player they have a HUGE database to refer to, and if they see this connection that a player on makee One Purchase like they have explained on all the other casino's as well then clearly it shows you something, They did not do this because they think they are funny. If a record show you a patern you react to it before it bites you in the Ass.
Say you had your Casino, and 20 or 50 of such players did this to you you would have lost 20 times you bonus money, because you did not tig... | | Read Entire Entry |
| Posted by: gamblinboi at April 21, 2003, 6:04 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
This is a simple case of the casino not liking the results AFTER THE FACT, so they decide to turn it their way.
Grandmapuss I'll give you the benefit of the doubt and say you are just a player (with quite poor spelling at that). Imagine if you went into a casino and played and won, following all the rules, and then the casino goes "wait a sec, we wanted to win. so.. you lose! we can do that, because you're the player and we're the casino". This is what they are doing here. Sure, there's this bonus crap but it doesn't really matter, because the player played, followed the rules, and then bam! casino doesn't like it so they change things to make it go their way.
PP should pay this guy is cash, smile and tell him to be on his way and that he's not welcome to play at their casinos or receive anymore promotions from their casinos IN THE FUTURE. Yes they have the right to deny bonuses, but NOT retroactively.
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| Posted by: ohdreampop at April 21, 2003, 5:21 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Quote: Originally Posted by GrandmaPuss:
What is up with that ,
I don't know... you tell me, Joe. 1st post and you're defending the thieving casino over an honest player? Hmmm...
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| Posted by: Got2Bet at April 21, 2003, 4:44 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
I've used some of my contacts to make sure this gets prompt attention. But, like in the Gaming Club case, sometimes people might move a bit slower than we'd like.
Let's just see what happens.
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| Posted by: Jetset at April 21, 2003, 12:56 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
The best thing PP can do with Joe Ghazi and his dishonest, arrogant attitude toward a bona fide player is put him out to pasture in those hills they say surround them!
His own email admits that the player has met the bonus requirements and more, and if the casino has any integrity whatsoever (as opposed to being out and out crooks like Angelciti) it should pay out the promised bonus immediately.
Once it has done that it can invoke its right of admission in respect of FUTURE action for the player, but for now it has made an offer and that offer has been accepted and complied with.
I can't believe that the top management at this place will not reverse Ghazi's decision here - it is manifestly wrong and they stand to lose reputation and business from it.
Perhaps they are enjoying the extended Easter weekend and are not aware of what is going on. If that is the case they're gonna freak tomorrow. By then it may be too late!
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| Posted by: Sirius at April 20, 2003, 11:11 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Quote: Originally Posted by GrandmaPuss:
What is up with that ,
you acuse abusem and take another's part for not understanding????
Think abou it, A player opens an account Knows the wager( A clever Abuser knows how to play & what to Play)and when to stop. A Casino like PP, does not only have one casinio they have their sister casino and I'm sure that are doing casino support for other casino's as well. So in affect of this thay have a huge database, and when they have a look on a specific player they have a HUGE database to refer to, and if they see this connection that a player on makee One Purchase like they have explained on all the other casino's as well then clearly it shows you something, They did not do this because they think they are funny. If a record show you a patern you react to it before it bites you in the Ass.
Say you had your Casino, and 20 or 50 of such players did this to you you would have lost 20 times you bonus money, because you did not tig... | | Read Entire Entry |
| Posted by: GrandmaPuss at April 20, 2003, 8:17 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
What is up with that ,
you acuse abusem and take another's part for not understanding????
Think abou it, A player opens an account Knows the wager( A clever Abuser knows how to play & what to Play)and when to stop. A Casino like PP, does not only have one casinio they have their sister casino and I'm sure that are doing casino support for other casino's as well. So in affect of this thay have a huge database, and when they have a look on a specific player they have a HUGE database to refer to, and if they see this connection that a player on makee One Purchase like they have explained on all the other casino's as well then clearly it shows you something, They did not do this because they think they are funny. If a record show you a patern you react to it before it bites you in the Ass.
Say you had your Casino, and 20 or 50 of such players did this to you you would have lost 20 times you bonus money, because you did not tighten the serews when you had a sign of abuse. | | Read Entire Entry |
| Posted by: Sirius at April 20, 2003, 7:39 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
After reading the terms and conditions I don't think there is anything unfair about them.
Joe from Piggs Peak is mistaken and implying that the terms and conditions allow them to remove the bonus in the case of abuse, which is true, but the terms of the agreement define abuse quite well and the player in question has followed all the rules and can't be deemed abusive according to the terms and conditions.
Some casinos had unfair rules about having the discretion to refuse bonuses if they deem the play to be abusive, without defining abuse. The term is well defined at Piggs Peak (and probably most current casinos).
The player should receive the bonus. The casino is actually the one not following their own terms and conditions!
Having said the terms are fair, the casino also has further 'full' terms and conditions which seem to imply that they can cancel a promo. As long as this isn't abused, it should be ok. Although it isn't generally fair to oid a promo, there may be... | | Read Entire Entry |
| Posted by: zrapture at April 20, 2003, 12:40 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
This is not the first time PiggsPeak tryed this type of stunt. I had a similiar problem a little over year ago even though I was an overall loser at the casino the 3 times I played. I got Joe on the phone and talked for five minutes. he was a little arrogant but eventually offered to process my winnings to Paypal. It was a fairly small amount so i told him to credit my account and I will play a double or nothing hand of BJ. I lost.
I love the email telling you that the new player promotion is aimed at loyal customers. These casinos are so damn stupid sometimes it hurts.
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| Posted by: bart at April 19, 2003, 8:43 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Quote: Originally Posted by Got2Bet:
I suspect Joe is reading this board.
Joe - fix it now before I pick up the phone and ring some more bells. I guarantee you will see stars.
Thumbs down on the Pigg reneging. But thumbs up for Spear for getting involved.
Spearmaster, I really appreciate what you do.
Also thumbs up to CM at Bet2Gamble for delisting this rogue Casino and their sister site.
Thanks,
Bart
[This message has been edited by bart (edited 04-19-2003).]
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| Posted by: DALLAS3363 at April 19, 2003, 5:51 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
This is ery disturbing-I've played at PP many times and constantly receive promos from them.It just dosen't make sense for a quality site not to honor their own T&C's,and to think they will be able to ride out this issue over a lousy $70 bonus is a ery bad misjudgement on their part.
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| Posted by: joeyl at April 19, 2003, 5:43 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Oh right,it's joe innit.Sorry.
George is from Angelciti.
It has stuck in my head a bit because have been reading about the Toronto conference.There are quite a few people around who know you Caruso and the Angelciti thing who'll be at the conference.Was hoping all of them will converge on Harry or Larry or whatever.I need to know who to give the film to to take the pictures. @)
Cannot happen if the gigse is cancelled or if Larry uses the Sars scare to not show.
Miles off topic..
I will go now.
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| Posted by: caruso at April 19, 2003, 5:28 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
You're mixing your crooks up - George is the 50K thief from Angelciti.
And yes - this thread is about payment issues at Piggs Peak, not whining about "takedown mode"; of all the games and software types out there, only ONE has been independently tested for fairness and passed - Microgaming ideo poker.
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| Posted by: joeyl at April 19, 2003, 5:07 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
It's a stretch of the mind for me personally but i have an idea of where George is coming from.
He is wrong.
When a player has $300 in an account which consists of a 200 deposit and a 100 bonus,George thinks the player does not actually have $300 in the account.He thinks the player has $200 in the account and a seperate $100 that still belongs to the casino until he says it's does'nt.
What to do?
Who employs George please,does anyone know?
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| Posted by: croupier at April 19, 2003, 3:19 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
This thread has nothing to do with a 'take down' mode or rigged games, neither has it anything to do with an entrepreneur who's scraped up enough money to open an online casino - let's keep the thread focused on the problem.
Piggs Peak has a land based casino and should know better.
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| Posted by: Miamivce at April 19, 2003, 2:49 am | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Boy, I am really surprised. I've had a lot of experience with PP, made the mistake of NOT withdrawing after tripling my deposit on several occasions. I maintain that there is such a thing as "take down" mode and experienced it at PP several times. Further, I am more and more convinced that these entrapaneurs (sp?) who can scrape up the kind of money required to get an onliner up and running will not do so without assurances that they have the tools to manipulate their games of "chance" if need be. Period. We can bitch and moan and HOPE, but this is a reality IMO. Notice the surprises recently? .. . GAMING CLUB, plenty of RTGs, Angelciti group, the Virtuals, etc. etc. and NOW, Pikes Peake. Face it folks, in todays costly marketplace, ONLY corporations have the capital to build and the reserves to get through the first year or two of startup costs while being able to withstand possible bad luck without having to resort to cheating. They KNOW, that their chance are excellent of making a... | | Read Entire Entry |
| Posted by: The Original Mary at April 18, 2003, 8:57 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Very strange behavior for Piggs Peak, which is a land-based casino too.
"We are surrounded by pine forests on a 4500 hectare mountain forest and nature reserve high above the alleys in northern Swaziland, 15km from Pigg's Peak illage, 25km from the Matsamo/Jeppe's reef border post, 75km from the Ngwenya/Oshoek borderpost and 80km from Mbabane.
Address: King Mswati II Road, Piggs Peak, Swaziland."
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| Posted by: joeyl at April 18, 2003, 5:41 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
Oh just pay up George.
It's easy once you know how,you'll never forget and it'll become second nature.Much like riding a bike..
http://www.unicycle.com/
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| Posted by: bonuslover at April 18, 2003, 5:35 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
WHAT THE F**K YOU WAGERED $60 MORE AND THEY ARE BARKING?! I think I only wagered $1000.5 last time I played this deal, that 50 cents coming from VP, no wonder they are not sending me anything since!
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| Posted by: Dickau43 at April 18, 2003, 4:37 pm | | Topic: PiggsPeak behaviour turns RTG Forum: Winner Online |
I've had no problems at Piggs Peak in the past but I will definitely never play there again after reading this.
The terms are $1000. The player followed the terms. If he isn't paid the $70 he is owed, it's theft, hands down. What in the hell does "sub-minimum" mean? Don't offer a bonus if you're not going to honor your posted terms.
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