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Posted by: Got2Bet at March 23, 2004, 6:42 am
Topic: $500,000 in Playtech Caribbean Poker jackpots missing Forum: Winner Online


Quote: Originally Posted by inquisitor
Hi Kenneth,

Just for clarification, note that this only temporarily affected progressive tickers used on casinos/affiliates webpages. The jackpot amount discrepancies inside the casino application/game is not possible. Upon any connectivity problems between the actual gameserver and progressivenetwork the game just would appear as unavailable for player.



Please do. Your input is most welcome and you know where to find us.

Thank YOU for pointing this out. From now on additional checks to monitoring systems has been added to prevent such occurrences in the future.

Mart
teamleader, playtech


Kudos to Ken too - but I must point out, Mart, that these issues had been pointed out to Playtech on a number of occasions in the past with no response - forcing sites like mine to put a disclaimer advising punters that the numbers may occasionally be inaccurate and may generate false alerts.
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Posted by: inquisitor at March 23, 2004, 4:18 am
Topic: $500,000 in Playtech Caribbean Poker jackpots missing Forum: Winner Online

Hi Kenneth,

Just for clarification, note that this only temporarily affected progressive tickers used on casinos/affiliates webpages. The jackpot amount discrepancies inside the casino application/game is not possible. Upon any connectivity problems between the actual gameserver and progressivenetwork the game just would appear as unavailable for player.

Quote: Originally Posted by BlackjackInfo
At this point, I'm satisfied with their response, but as always, I'll keep my eye on things.

And, thank you to Playtech support. It's nice to get a response about trouble with progressive feeds. I've sent many emails over the last couple of years, and most of them to other software providers just get ignored.


Please do. Your input is most welcome and you know where to find us.

Thank YOU for pointing this out. From now on additional checks to monitoring systems has been added to prevent such occurrences in the future.

Mart
teamleade...
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Posted by: cipher at March 22, 2004, 9:14 am
Topic: $500,000 in Playtech Caribbean Poker jackpots missing Forum: Winner Online


Quote: Originally Posted by BlackjackInfo
I got a response back from Playtech tech support. >>SNIP<<


Very sharp eye Ken. It's nice to know you're out there lurking.

Cipher
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Posted by: BlackjackInfo at March 22, 2004, 7:44 am
Topic: $500,000 in Playtech Caribbean Poker jackpots missing Forum: Winner Online

I got a response back from Playtech tech support. According to them, there was an issue with the jackpot feeds caused by connectivity problems between Antigua and London. That rings true, because as Got2Bet points out, this is not the first time their feeds have been inaccurate.

They've reset the feeds, and they do now indicate the alue of the progressives inside the casino. Although several of the Caribbean Poker jackpots are now showing substantially lower jackpots than before, but that could just be because they were inaccurately high before.

At this point, I'm satisfied with their response, but as always, I'll keep my eye on things.

And, thank you to Playtech support. It's nice to get a response about trouble with progressive feeds. I've sent many emails over the last couple of years, and most of them to other software providers just get ignored.
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Posted by: Got2Bet at March 18, 2004, 10:41 pm
Topic: $500,000 in Playtech Caribbean Poker jackpots missing Forum: Winner Online

Playtech's feeds aren't exactly the most reliable on earth. But they did change three of their progressives and add a fourth - and frankly I wouldn't be surprised if all of the Caribbean Poker jackpots were to be combined into one, which makes a lot more sense to me.

Do keep us posted.
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Posted by: joeyl at March 18, 2004, 9:48 pm
Topic: $500,000 in Playtech Caribbean Poker jackpots missing Forum: Winner Online

Well I suggest they answer you as quick as quick is because it will not be forgotten anytime soon if they tried to pull a stroke.

Playtech are the scumbags that twisted Mike Craigs cap so my cup of tea they ain't anyhow.
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Posted by: BlackjackInfo at March 18, 2004, 8:30 pm
Topic: $500,000 in Playtech Caribbean Poker jackpots missing Forum: Winner Online

OK, I finally got a chance to log in to the only one of these casinos for which I have an account, Slots.com. The jackpot for it definitely isn't at $71,936 which is what I showed up until Thursday morning. It's at $10,226, which unfortunately also disagrees with the $5264 being reported at SlotCharts. So, the progressive feed is out of whack at the moment.

The big question is: Was the jackpot inside the casino really $71K this morning? In other words, did these 10 jackpots get reset, and aren't tracking correctly now, or were they tracking incorrectly before this morning and the reset was a phantom event?

I no longer know. I'll try my contact at PlayTech after I have a chance to work out the details.
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Posted by: joeyl at March 18, 2004, 5:34 pm
Topic: $500,000 in Playtech Caribbean Poker jackpots missing Forum: Winner Online

Yes, some are back I see. I was beginning to wonder whether it was your software that was malfunctioning. Glad to see it's not that for your sake although maybe that would be favourable to you even rather than see p/tech try to pull a stunt on the public.
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Posted by: BlackjackInfo at March 18, 2004, 3:13 pm
Topic: $500,000 in Playtech Caribbean Poker jackpots missing Forum: Winner Online

Hehe, yes, I'm a bit of a thorn in their side I expect.

Just now I see that some of the jackpots are back. Looks like it might be a temporary glitch in their reporting side. However, some of the jackpots are still around the reset alue of $5000. Later tonight I'll finally be at a computer where I can login to the actual casino to check. I'll post afterwards of my findings.
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Posted by: joeyl at March 18, 2004, 2:49 pm
Topic: $500,000 in Playtech Caribbean Poker jackpots missing Forum: Winner Online

10 jackpots all won at 9.20?

Oh how the powers that be must love you for spotting it our Ken. If it's an error i'd expect an anouncement saying so sooner rather than later.
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Posted by: BlackjackInfo at March 18, 2004, 9:06 am
Topic: $500,000 in Playtech Caribbean Poker jackpots missing Forum: Winner Online

Today at 9:20 AM Central time, 10 jackpots at arious Playtech casinos for the game Caribbean Poker all reset to the $5000 starting level, according to the progressive ticker information.

The casinos are:

(All the Main Street Vegas group: )
Slots.com
Diamond Deal
Twin Aces
Las Vegas USA
Sun Palace
Vegas Casino Online

(And these unrelated: )
Dr Ho 888
Sports Interaction
Vegas Red
Sterling

The total of the 10 Caribbean Jackpots was $558K, and is now $5000 X 10.
I haven't logged in to any of the casinos yet to see if this is actually correct, but the jackpot alue feeds now show the reset alues. If it's convenient, please check inside a casino and post here.

Hopefully, it's an error. If not, we've seen this trick before from Boss Media, and public outcry led to the money being reinstated.

Also interesting is that the reset jackpots all seem to be climbing at the same rate now, as if they'v...
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