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Posted by: Stingray at September 6, 2004, 8:34 am
Topic: Pacific Poker...WHAT THE ????? Forum: Winner Online

Pacific are a load of garbage.
Watch out for an ad offering a 100% bonus at betinternet poker.
There is no such thing i downloaded,and saw the software was just like Pacific,depsoited the 100$ but didnt get the 100$ bonus,i emailed to betinternet support ,a week later i get a reply from Pacific saying i have an account with them already.
I kept trying to explain that i clicked on a betinternet ad but of course i never heard anything back!!!
Bloody scam that is,i bet they were hoping i just stay and play,i didnt

Anyway the problem is that most customoer service staff are completely brain dead and taking forever to find something out.
Go to live help on most sites and ask what "the rake is" i bet you wil not gewt a proper answer.they will probaly say it is a garden implement
Brain dead retards!!!
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Posted by: Blue at September 2, 2004, 9:22 am
Topic: Pacific Poker...WHAT THE ????? Forum: Winner Online

That's funny (not in a good way). I certainly know where I won't be playing poker this fall.
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Posted by: hardereight at August 31, 2004, 8:29 pm
Topic: Pacific Poker...WHAT THE ????? Forum: Winner Online

Yeah, that is just short of madness. It really makes the players seem like an insignificant part of the equation over there.
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Posted by: cyclopes at August 31, 2004, 1:01 am
Topic: Pacific Poker...WHAT THE ????? Forum: Winner Online

I think the problem is shortage of Customer support staff and too many requests from players!
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Posted by: DALLAS3363 at August 30, 2004, 5:03 pm
Topic: Pacific Poker...WHAT THE ????? Forum: Winner Online

This is unbelievibly stupid by a site that claims they they are so successful that they can't handle their customer support service.How moronic can management be??This is absurd.
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Posted by: Jetset at August 30, 2004, 8:11 am
Topic: Pacific Poker...WHAT THE ????? Forum: Winner Online

Unbelievable! Just when you thought some of the operators had exhausted every bad customer care practice imaginable, along comes something like this.
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Posted by: Nifty at August 30, 2004, 2:09 am
Topic: Pacific Poker...WHAT THE ????? Forum: Winner Online

Hi Guys

I emailed Pacific Poker as Im a recently-joined player, and this is the response I got:

Dear Member,

Please be informed that due to the success and popularity of Pacific
Poker, we have received an unprecedented influx of emails from our
members. We have been overwhelmed with emails and as a result, our
response time has lengthened significantly.

In an effort to assist the majority of our members, we have dealt with
most of the issues as quickly as possible. However, once we have dealt
with the issue at hand, we will not necessarily be replying to the
original email. For example, if a member had a deposit issue, we will
tend to the problem immediately but may not reply to the correspondence.
I trust that the issue that you brought to our attention has been
resolved. If this is not the case, please contact us again and we will
address your concern.

Please note that our response time is currentl...
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