| Posted by: Jess1234 at May 6, 2005, 4:11 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Quote: Originally Posted by jmildstone
As promised ,yesterday Feb 14th i received a check for $2783.
I can report that they are paying with no difficulty. I will keep you guys posted on any additional positive or negative news from Royal Dutch Casino
http://www.casinomeister.com/forums...55226#post55226
Isn't jmildstone connected in some way to Royal Dutch? It seems from reading several other posts that he is...naturally he would get paid promptly.
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| Posted by: bgammonb at March 27, 2005, 9:34 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
I would like to express my gratitude to Bryan Bailey (Casinomeister) and to Brian Cullingworth (Jetset) for their incredible efforts to force Royal Dutch Casino to pay my withdrawal. I was 4 or 5 months into the process when I requested help first from Brian Cullingworth, and then Bryan Bailey pitched in to help. The way that these two guys worked together to get information was simply spectacular. They played this situation like a serious game of chess (or poker). It was more exciting than most soap operas on television..... and it was just as bizarre. From the threat of Washington lawyers to a fake call from "a federal agent with homeland security" who was investigating my IRS situation -- lol. I could not believe the amount of effort (work) that they put into helping me. And they even got RDC to pay me 1700 dollars of what they owed. The show that these two put on in the forum and in emails was great entertainment. I simply cannot thank each of them enough.
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| Posted by: Jetset at March 24, 2005, 2:55 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
True to form, at the end of the day Royal Dutch Casino shorted this unfortunate player by $1 000.
If you want to know just how low a casino management can go, and as a ery necessary warning to all players who might consider this enue, isit
http://www.casinomeister.com/rogue/...utchcasino.html where RDC has finally been ROGUED.
It's a good read, and a necessary warning.
(Max, hope you don't mind this link to the ROGUE report on these folks, but players really need to be warned about their behaviour)
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| Posted by: Jetset at March 17, 2005, 11:50 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Getting down to the wire for Royal Dutch Casino - after months of prevarication the player received a payment yesterday.
Unfortunately, but perhaps predictably it was short a thousand (he received $1 700) and these cheapskates hadn't covered the bank charges!
This really is RDC's final opportunity to pay this player the remaining sum...with the bank charges, seeing as the player has foregone interest accrued over the nine months he has been awaiting payment.
If this is the way these people run a business, I do not think they have too much of a future....
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| Posted by: Jetset at March 17, 2005, 12:00 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Quote: Originally Posted by Jetset
BTW I now make the number of unethical stunts RDC management has pulled during the course of this small but legitimate claim to be 11....and we're still counting.....
Make that 12, now - yesterday these charlies tried to by-pass the current mediator in the dispute with a direct approach to the player seeking to impose conditions on his long-overdue and legitimate payout!
And to really add insult to injury, they asked him to open an account at *the new* Royal Dutch. He politely but firmly declined.
Pay the player, Royal Dutch Casino - and don't expect to get kudos for it - it is not deserved.
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| Posted by: Jetset at March 15, 2005, 9:40 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Well, now we see why Royal Dutch Casino took a chance on trying to persuade the player to sign an agreement!
These integrity-challenged folks now want the player to sing their praises as *helpful and honest professionals*; they want him to remove all posts (sic) in addition to simply saying he has peen paid and regards the issue as resolved.
Once again they underestimate the power of a principled man - the player has told them where to locate their *agreement* Now they want to know what he is prepared to say if they pay him. These Costa Rican guys just don't get it!
It's this: Once you have paid up this nine month obligation, he will say that he has been paid the amount disputed, and regards the issue as resolved.
No more, and certainly no falsehoods about the casino management being helpful and honest professionals LOL !
Pay the player and cease this tomfoolery, RDC - you're only making things worse for yourselves.
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| Posted by: Jetset at March 14, 2005, 9:47 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Time for another *BUMP* and progress report.
There's not much progress, as these Royal Dutch Casino people continue to prevaricate and take the player around the houses for the ninth month in his legitimate quest for payment.
Having agreed to an unconditional payment and been supplied with his bank details two weeks ago, these charlatans are currently stalling because (they say) they still have to draft an agreement (for an unconditional payment of $2 700 LOL) which is "just a formality" but is taking an extraordinary amount of time.
Steer well clear of this outfit - they are truly bad news.
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| Posted by: Jetset at March 9, 2005, 12:00 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Sorry - I should have updated this earlier.
Royal Dutch decided to bypass me as the mediator (that doesn't hassle me as long as the player gets paid btw, although they could have had the professional courtesy to inform me in advance) and instead emailed an offer to pay the player in full and without conditions direct to Casinomeister.
The player sent them his bank details as requested. This was all last week.
To date, nothing has arrived in the player's bank account, and the RDC PR person Angelo Vitorino was "trying to get information on this" when he was pressed for a reason.
The player will advise me the moment he receives the promised funds.
I await the resolution of this eight month old crisis of confidence with baited breath...
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| Posted by: Blue at March 8, 2005, 9:32 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Hi Jetset,
Any updates on this?
It would be a shame for this to fizzle out. I don't know if the player will ever get a satisfactory settlement (highly doubtful it appears), but are there any pressure points left to go after RDC on the matter?
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| Posted by: Jetset at March 1, 2005, 12:05 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Update. The Royal Dutch Casino people have again offered the player his
cash....BUT subject to a 40+ wagerthru'. He has rejected it because as outlined earlier he had already fulfilled all the T&Cs when he tried to make his
withdrawal eight months back. He has emails from RDC at that time which confirm his claim and make arious excuses for delayed payment. There
is no doubt that he is being screwed i.m.o.
RDC's Angelo Vittorino is whining about my posts highlighting his casino's
shortcomings and inconsistencies in this affair on the message boards, and
hinted darkly that his management are thinking of withdrawing their
not-so-generous offer, which indicates to me that their offer was
deliberately structured so they could turn their backs on the player "Having
offered a *fair* settlement"
He also threatened to publicly post the player's gaming records which could
be interesting because they have consistently refused to give ... | | Read Entire Entry |
| Posted by: Jetset at February 24, 2005, 1:06 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Nope - I'm ery well screened but this one I got suckered into because it appeared to be a genuine offer to resolve a case I was mediating. Just part of occasionally working with the less appealing side of humanity I guess!
The techies found it difficult to remove but they nailed it in the end.
And the player has still not received his money....
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| Posted by: Bethug at February 24, 2005, 9:29 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Jetset , you should get a cheap $200 computer just to open your email. It sad but people do that stuff. I have acess to over 10 computers. I only open mail from people I dont know or trust at my office. Never on my laptop or personal home computer. Lesson learn many times. You can have all the new irus updateds you like, but the evil do do birds come up with something new , everyday
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| Posted by: GrandMaster at February 24, 2005, 5:36 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Quote: Originally Posted by Jetset
A few days ago I received an email from one Angelo Vittorino at Royal Dutch Casino, claiming that the casino wished to settle this matter with the player.
I advised them that the player would be delighted to accept the payment due to him ($2700) despite the long and stressful nature of this dispute.
Coincidentally (!) immediately this happened my computer was disabled by a malicious irus and dialler bug - a technical report is being prepared by experts on this sort of thing.
Are you keeping your computer up-to-date and are you running a resident irus scanner? Regardless where the irus came from, it sounds like you need to upgrade your computer security.
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| Posted by: Jetset at February 24, 2005, 1:29 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Latest developments.
A few days ago I received an email from one Angelo Vittorino at Royal Dutch Casino, claiming that the casino wished to settle this matter with the player.
I advised them that the player would be delighted to accept the payment due to him ($2700) despite the long and stressful nature of this dispute.
Coincidentally (!) immediately this happened my computer was disabled by a malicious irus and dialler bug - a technical report is being prepared by experts on this sort of thing.
Royal Dutch have denied that they had any part in sending this little present, but I have heard nothing from them on the player issue since telling them that the player wanted his full $2700.
Was it a genuine offer that is now being internally debated? Or was it a sucker punch to get me to open their email? Who knows.
So, the dispute continues, as will this thread.
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| Posted by: Jetset at February 16, 2005, 12:02 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
I believe the truth will ultimately out.
In the meantime the unprofessional behaviour of this casino's management is not i.m.o. ameliorated by other players receiving payouts that are in any case due to them.
It is an indication that Royal Dutch has the money to pay - and that has not been the issue.
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| Posted by: jmildstone at February 15, 2005, 1:00 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Quote: Originally Posted by jmildstone member of casinomeister
" Originally Posted by jmildstone
Last Tuesday I called Royal Dutch Casino and spoke to a clear english speaking guy who was ery friendly however I was on hold for 5 minutes ,I want them to confirm my payout request for $3283, the guy told me that my payment will be processed in the order in which it was received and I that have to either fax or email a photocopy of id which is a bit of a hassle but understandable.
Today, I got an email from their CS Department letting me know that my payment was processed, they included a western union control number for $500.00 USD, fees are just like if you are sending money to them ,they also explained me that the rest of my winnings will be sent back to me on a cheque issued by the JP Morgan Bank and that it may take 2 - 3 business days to get to my door step ,so far i like their card games and customer service seems ery good.
Hope you all have a good day , i w... | | Read Entire Entry |
| Posted by: Jetset at February 1, 2005, 3:44 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
We're still on this, exploring alternative avenues to obtain the information necessary to prove once and for all that the player's claim is alid.
If the player is then able to adduce this evidence, then Royal Dutch are going to have some serious egg all over their faces.
In the meantime, I would exercise caution - their appalling treatment of this player has not inspired me with confidence in their professionalism or integrity.
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| Posted by: Blue at February 1, 2005, 3:38 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
There is no way, none, that this Costa Rican based casino is taking anyone to court - in any jurisdiction. Even throwing that around shows the lack of sophistication behind this operation. And these people want us to send them money????
I think Jetset, you have proven, by using their own admissions, that they have the logs and all the other information to clear this up quite easily.
They have handled this atrociously. If the player doesn't deserve the winnings, then prove it - it is that simple.
But all this blustering about "legal" action in an attempt to intimidate is funny (in a sad way). And the "coincidental" call from Homeland Security - priceless. Unfortunately, there are still a few of these two-bit cowboys running around Costa Rica operating in the gaming industry.
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| Posted by: Jetset at January 31, 2005, 9:48 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
The folks running Royal Dutch (E-Ingenium out of Costa Rica and headed up by this Danny Giordano fellow) claim that they bought the casino late last / early this year from the previous owners, taking over all records including player logs.
They won't tell us who the previous owners were or how we can contact them to erify the Royal Dutch allegation that the player in this case, who says he has been owed $2 700 since last July, is lying and is owed nothing by them.
Equally, they will not disclose who the e-processor was at the time of the win so the player cannot approach them for evidence to back his claim.
Yet they have admitted in this ery thread that they have all this information and will produce it "...in Court." This follows thinly eiled threats made against the player regarding legal action and telling the authorities about his online gambling activities.
I've been around for long enough and have exposed enough fraudulent players to know one w... | | Read Entire Entry |
| Posted by: Nifty at January 28, 2005, 3:36 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Well, I dont have any payment issues with Royal Dutch - in fact, I only played there once and will never again.
I got 10 (TEN) emails from accounting@royaldutchcasino.com saying 'big fat 500% bonus' today - TEN of the damn things. This isnt the first time Ive been spammed by these people.
Its a just another example of how unprofessional this outfit is - they cant even get a properly administrated email campaign off the ground.
Oh....and a 500% bonus??
No thanks.
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| Posted by: Jetset at January 27, 2005, 1:38 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Quote: Originally Posted by RoyalDutchCasino
Like i said we have enough solid proof that shows that there are no pending obligations.You will have access to this information because we are going to present player session logs and his account history infront a court of law ,For the record Mr Cullinworth Royal Dutch Casino dont tolerate fradulent behavior of any kind.
Cordially
Sarah Czwald
sarah@royaldutchcasino.com
This is an intriguing statement, because it is yet another admission by a Royal Dutch manager that they have available the player logs, previous owner details and e-processor info that the player in this case has been repeatedly asking for (and been consistently denied) since July last year.
I believe that players with a complaint or their mediators (in this case Casinomeister) have a right to inspect this information in order once and for all to confirm or deny their claim, yet this casino management has consistentl... | | Read Entire Entry |
| Posted by: Swampwitch at January 26, 2005, 1:50 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Royal Dutch also seems to have a problem policing their affiliates.
I've been receiving emails from people asking to be taken off a mailing list. These emails are not addressed to me, but to a goatcasinos.net. So far in the last week I have received 20 such "replies".....and their tone demanding to be taken off Royal Dutch's mailing list are becoming increasingly nasty.
This tells me that a Royal Dutch affiliate, using the return addys of newsletter-information@goatcasinos.net and newspecials@goatcasinos.net is using a bounceback program to spam a ****load of people using a purchased mailing list. When someone tries to reply, their email is bounced to others on that mailing list.
If by chance you receive a spam from this ass, DO NOT reply. It won't do you any good, and you're liable to piss off a bunch of people you don't even know.
I have tried emailing Royal Dutch at every email addy listed on their website. Every email has been returned as undeliv... | | Read Entire Entry |
| Posted by: kavaman at January 26, 2005, 1:03 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
I would like an answer to my question, so please Royaldutch could you answer?
Your terms state:
Player Abuse
The Casino reserves the right to refuse or rescind the Bonus for any reason including, but not restricted to, player abuse. The Casino reserves the right to ban any persons abusing this promotion from receiving further promotional offers from the Casino, as well as the
right to pass on any information regarding known abusers to a third party negative database.
What exactly is Player Abuse? If the player follows your rules and plays trough the deposit and bonus required amount in non-restricted games, will you pay him his withdrawal?
Or do your terms mean, that even if he succeeds making a withdrawal after barely meeting the terms and conditions you may deny him his withdrawal?
-kavaman
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| Posted by: RoyalDutchCasino at January 26, 2005, 11:06 am | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
Like i said we have enough solid proof that shows that there are no pending obligations.You will have access to this information because we are going to present player session logs and his account history infront a court of law ,For the record Mr Cullinworth Royal Dutch Casino dont tolerate fradulent behavior of any kind.
Cordially
Sarah Czwald
sarah@royaldutchcasino.com
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| Posted by: Jetset at January 25, 2005, 10:36 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
For the record, seeing as Royal Dutch has seen fit to post their current and one-sided ersion, this dispute is still ery much alive, and both the Meister and myself are actively involved in trying to erify the player's claim that Royal Dutch Casino has owed him $2 700 since last July after several excuses for non-payment were made.
And btw, they offered to put $300 (his deposit) into an account with a x35 WT.
Royal Dutch, including Sarah Czwald who posts above and the CEO Daniel Giordano have both been repeatedly asked to provide details of the alleged former owners, the e-processor at the time of the dispute and the gaming logs covering the play that the player is claiming.
Players know that these are all sources that can be helpful in erifying or discounting a complaint.
In his latest emails, Giordano has tried to threaten the player with legal action (I consider it unlikely that an online casino out of Costa Rica will be successful unless some pretty solid ... | | Read Entire Entry |
| Posted by: Syl Levine at January 25, 2005, 8:11 pm | | Topic: Royal Dutch ---- Still Crooks After All This Time Forum: Winner Online |
So... what's going on?
I don't get this. If the player is telling the truth, what is the point of buying a company and promoting its integrity? On the other hand, if he is a scammer/abuser, why putting $2700 in his account allowing him to play for 35X? Heck! If he's one of thousands, does that mean you've been making the same offer to everyone else you've encountered in the last 3 weeks?
I must be missing something...
Syl
Edited for correction: $300 with 35X WT as mentioned by Jetset in following post, not $2700.
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