| Posted by: ian_go at July 6, 2005, 8:07 am | | Topic: AST Gaming? Forum: Winner Online |
Quote: Originally Posted by GrandMaster
Rochester Casino has been rogued by the Casinomeister. The screenshot http://www.casinomeister.com/images...ester_small.gif is ery interesting, it shows the dealer hitting hard 19. If it is genuine, then the software is really dodgy.
I have not seen anything like this before. Unreal.
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| Posted by: Jetset at July 6, 2005, 7:54 am | | Topic: AST Gaming? Forum: Winner Online |
This week has seen some of the most un-subtle spamming and AST coverass I've seen in a while. If a software provider is not prepared to police its licensees and help genuinely aggrieved players it's not worth considering imo.
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| Posted by: The Original Mary at July 5, 2005, 12:05 pm | | Topic: AST Gaming? Forum: Winner Online |
Tinylittlebit--who only posts to defend AST software--seems to have missed the point that the screenshot was supplied by the casino as evidence why they shouldn't pay a player other than Mother Goosebump.
Um, ok, so this casino thinks all players should be punished for one player's result...so one bug means nobody gets paid.
and how does a connection error occur on the server side?
Forget about he quality of the software, look at the quality of the casino management's thinking here.
Then the software provider--the people who made the software--the people who have the most to lose if their product gets a reputation of being buggy-- look at their response. "We don't care. We don't have to."
Doesn't sound like they're jumping right on that problem and fixing it anytime soon.
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| Posted by: mothergoosebump at July 5, 2005, 11:14 am | | Topic: AST Gaming? Forum: Winner Online |
Quote: Originally Posted by Dirk Diggler
Anybody else get the feeling that TinyLittleBit is connected to AST?
Of course!
Coincidentally (or perhaps not), Nancy Hennessy, my contact at AST Gaming, confirmed to me by email today that AST takes absolutely ZERO REPONSIBILITY as to how their licensees operate.
For a while she fooled me by giving the impression that she could do something, but in the end what she did amounts to this : she SUGGESTED to Rochester management that they solve my issue.
Note that, even though she was informed of all the details, she didn't suggest that they pay me, she only suggested that they resolve. She didn't even get involved as far as to take a position in my dispute.
Nancy also is convinced that most software companies have a similar "zero responsibilities" policy. She says she learned that from what's posted on arious online gambling-related forums.
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| Posted by: TinyLittleBit at July 5, 2005, 7:33 am | | Topic: AST Gaming? Forum: Winner Online |
Well Dirk, it looks like you are a bit learning impaired. I am NOT affiliate with AST, RGT or Playtech, but I do play on a lot of all of their casinos. You are a prime example as to why I signed up to post a reply.
You are slamming a software company who has no control on what their licensees advertise, offer or pay. Over the years I've had my share and probably more with software cliches on several casinos, but they were honorable and refunded my bet and got the problem fixed. I can bet that if you own a license for any one of the casino softwares, you would NOT let them to tell you what to do.
I've played on RGT and Playtech casinos that have screwed me and it has nothing to do with the software. I checked out Spanish Luck on gamblingboard.com after I got their survey email and I tried them. There is NOTHING wrong with giving any casino (new or old) a plug if you have good luck there and get paid with no problems. I believe that is what some people look for on these forums to fin... | | Read Entire Entry |
| Posted by: Ivoryhunter at July 5, 2005, 6:38 am | | Topic: AST Gaming? Forum: Winner Online |
I have played internet casinos, poker rooms and sportebooks for several years. I discovered the forums and enjoy many of the postings. I never posted anything before, but I continue to see several members bad mouthing AST Gaming. I don't understand why a software company has any responsibilty for how one of their licensees treats their customers. I have played at Spanish Luck Casino that uses AST software for several weeks and have had no problems with glitches in the software. I have taken bonuses, completed my play through and requested a payout. I received my money ia Neteller for a substancial amount the same day.
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| Posted by: Dirk Diggler at July 4, 2005, 7:25 am | | Topic: AST Gaming? Forum: Winner Online |
Anybody else get the feeling that TinyLittleBit is connected to AST?
Signed up and posted purely to give AST support and plug one of their casinos when they clearly have:
1) Error prone software.
2) At least one licensee that is not to be trusted
3) Offer no support to players in terms of dealing with their licensees.
Even if they aren't connected to AST (which I doubt) why on earth should anyone try out any of their licensees when they've got no come back with AST if things go wrong, especially when there's hundreds of totally reputable casinos out there?
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| Posted by: bonuslover at July 4, 2005, 12:48 am | | Topic: AST Gaming? Forum: Winner Online |
if i am not mistaken, the list would also include www.cityofkings.com which I would recommend...they paid me instantly and i actually won when i thought i would lose...
well, every software has some glitches, i remember i also encountered a problem with the casino but they paid me back my bet + extra bonus, so i won't complain
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| Posted by: TinyLittleBit at July 3, 2005, 6:04 pm | | Topic: AST Gaming? Forum: Winner Online |
Quote: Originally Posted by GrandMaster
Welcome to the forum, TinyLittleBit. Have a look at the screenshot referred to in my previous post in this thread. There is something ery wrong with AST software.
Thank you for the welcome GrandMaster.......Yes, I did look at the screenshot you are referring to and yes there does seem to be a problem if it's a true screenshot that has not been tampered with.
Like I said before, I have been playing in casinos for years and have over 20 accounts. Once a problem that I've had is resolved at a casino I delete my screenshots, but if I did still have them I to would post them just to show you that things like this happen on almost all software and they'd probably turn you against all casinos. I'm not here to trash these other casinos, because I was lucky, they were honest casinos and they took care of the problem and refunded my bets that were placed at the time the error occurred.
If you have a connection problem, lots of stra... | | Read Entire Entry |
| Posted by: GrandMaster at July 3, 2005, 11:37 am | | Topic: AST Gaming? Forum: Winner Online |
Quote: Originally Posted by TinyLittleBit
So quit whining and blaming your bad luck on the software! I like AST and RGT and as long as I can find a casino that does pay me, I'll keep playing. If Rochester screwed you, it's them because they are cheap and suck and I thank you for the heads up - I'll pass them by too!
Welcome to the forum, TinyLittleBit. Have a look at the screenshot referred to in my previous post in this thread. There is something ery wrong with AST software.
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| Posted by: TinyLittleBit at July 3, 2005, 6:38 am | | Topic: AST Gaming? Forum: Winner Online |
I have nevered posted before, I just do a lot of reading on message boards, but I had to register to reply to this one!
I've been playing at online casinos for years, I've tried a lot of new ones during that time. I don't understand why you are slamming the software company? I have several accounts at different casinos because of the bonuses they offer, but they use the same software.
Not getting paid or getting screwed over by a casino has nothing to do with the software company. It's the casino who's not paying you because they have no clue about what they are doing. I've played on RGT software and been paid by several casinos and then I hit one who wouldn't pay me - that's not RGT's fault!!! It's the damn casino.
I have an account at www.spanishluckcasino.com because I got their survey email and took the 600%. I won at the slots and I got paid with NO trouble and I deposited again and took the 400% and I'm still playing with NO trouble. I like their slots I use to pla... | | Read Entire Entry |
| Posted by: dominique at June 30, 2005, 1:25 pm | | Topic: AST Gaming? Forum: Winner Online |
Quote: Originally Posted by GrandMaster
Rochester Casino has been rogued by the Casinomeister. The screenshot http://www.casinomeister.com/images...ester_small.gif is ery interesting, it shows the dealer hitting hard 19. If it is genuine, then the software is really dodgy.
That screenshot is simply amazing!!!
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| Posted by: The Original Mary at June 30, 2005, 10:10 am | | Topic: AST Gaming? Forum: Winner Online |
That screenshot is especially fascinating in that it was provided by the casino management as a reason not to pay a player.
Yes, you read that correctly. It is not an edited screenshot by a player demonstrating a software error. It is a screenshot from the casino' side. Demonstrating a software error. A *big* software error. And the casino management somehow thinks this gets them off the hook for paying the player.
Rogued fer sher.
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| Posted by: GrandMaster at June 30, 2005, 10:02 am | | Topic: AST Gaming? Forum: Winner Online |
Rochester Casino has been rogued by the Casinomeister. The screenshot http://www.casinomeister.com/images...ester_small.gif is ery interesting, it shows the dealer hitting hard 19. If it is genuine, then the software is really dodgy.
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| Posted by: Blue at June 30, 2005, 9:33 am | | Topic: AST Gaming? Forum: Winner Online |
Tons of red flags.
As Jetset says - any software company that absolves itself from any responsibility for their clients, isn't going to make it in the new era of online gaming. Sure they might kick around the bottom for another year or two, but they will flush out the back end of the industry at some point, make no mistake about that.
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| Posted by: Jetset at June 22, 2005, 4:10 am | | Topic: AST Gaming? Forum: Winner Online |
If Nancy Hennessy's interpretation of AST policy is correct, it doesn't say much for either the company or its future.
Any software provider in the modern online gaming industry that refuses to recognise it's resposibilities to the player regarding the activities of its licensees is in for a rough ride.
Behaviour such as Mary has indicated (and I'm going to quote it again for emphasis) is not only unacceptable - it's a form of commercial suicide for both casino and provider if allowed to persist.
Quote:
They change their terms for earning a bonus after the fact by excluding more and more games; they stop answering email; their domain is registered by proxy; they make it sound like Costa Rica issues gambling licenses (it doesn't).
There's a lot of red flags here. Unquote
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| Posted by: mothergoosebump at June 21, 2005, 6:32 am | | Topic: AST Gaming? Forum: Winner Online |
Last week I contacted Nancy Hennessy from Rochester software-provider AST Gaming and I asked her for help in getting paid.
I told her that AST Gaming had been mentioned in forums but that nothing had been said that was irreversible. If she was willing to help me, I would do all I can to assure that their reputation came out clean.
Here's her reply :
Quote:
Mothergoosebump;
Well it seems you have already issued negative statements about our company.
So the damage has been done. You have now threatened our company when
there is no reason to. We do not control the business practises of our
clients but only advise them. They set thier own policies. They only pay a
License/usage fee to us. We do not recieve any royalty %. They also pay
license/usage fees to Microsoft to use Windows and other software on thier
servers.
Are you requesting they help you? Maybe try thier website designer for not
making things clear on ... | | Read Entire Entry |
| Posted by: wagered_lsd at June 12, 2005, 2:24 pm | | Topic: AST Gaming? Forum: Winner Online |
Thank you so much mary and cipher, I checked out the casinos you mentioned and tried some more research, to tell you the truth, there are a lot more bad than good things around these guys.... Not sure if the bonus could be worth the future withdrawal headache.....
Thank you!
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| Posted by: cipher at June 12, 2005, 11:22 am | | Topic: AST Gaming? Forum: Winner Online |
Quote: Originally Posted by The Original Mary
For the sake of future readers who won't be able to refer to a post in isual proximity to another, let me give the link:
http://mb.winneronline.com/showthread.html?t=19478
Cipher's post doesn't make it clear (because Cipher is rightfully outraged) that AST are scammers. Heck, if you look at their banking terms, you can't even withdraw money that you've deposited and not played. They change their terms for earning a bonus after the fact by excluding more and more games; they stop answering email; their domain is registered by proxy; they make it sound like Costa Rica issues gambling licenses (it doesn't).
There's a lot of red flags here.
Thanks for the assist Mary.
Have a good one.
Cipher
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| Posted by: The Original Mary at June 11, 2005, 4:44 pm | | Topic: AST Gaming? Forum: Winner Online |
For the sake of future readers who won't be able to refer to a post in isual proximity to another, let me give the link:
http://mb.winneronline.com/showthread.html?t=19478
Cipher's post doesn't make it clear (because Cipher is rightfully outraged) that AST are scammers. Heck, if you look at their banking terms, you can't even withdraw money that you've deposited and not played. They change their terms for earning a bonus after the fact by excluding more and more games; they stop answering email; their domain is registered by proxy; they make it sound like Costa Rica issues gambling licenses (it doesn't).
There's a lot of red flags here.
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| Posted by: cipher at June 11, 2005, 5:53 am | | Topic: AST Gaming? Forum: Winner Online |
Quote: Originally Posted by wagered_lsd
Hello everyone,
I'm fairly new to the online casino (over a year), and have played in several download and no-downloads. A week or so ago I got a free bonus invitation from a so called Spanish casino or something (I really don't remember, accidently errased the email.. ) but it said it was powered by AST gaming, though I googled it and found a page but its not opened to the public I guess since it requests a network login and password. Anyhow, can anyone who's played this software please tell me what casinos they license, so I can find that lost bonus......
Oh, allow me to be the first to provide you with a list of AST powered casinos.
http://www.rockefellerscasinos.com
http://www.reliablecasino.com
http://www.bet-online-casinos.net
http://www.casino-of-casinos.com
http://www.grand-casino-online.net
http://www.online-casino-web.net
http://www.bestwagercasino.com
http://www.casinofr... | | Read Entire Entry |
| Posted by: wagered_lsd at June 11, 2005, 12:21 am | | Topic: AST Gaming? Forum: Winner Online |
Hello everyone,
I'm fairly new to the online casino (over a year), and have played in several download and no-downloads. A week or so ago I got a free bonus invitation from a so called Spanish casino or something (I really don't remember, accidently errased the email.. ) but it said it was powered by AST gaming, though I googled it and found a page but its not opened to the public I guess since it requests a network login and password. Anyhow, can anyone who's played this software please tell me what casinos they license, so I can find that lost bonus......
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