| Posted by: caruso at February 8, 2008, 3:13 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
I was basically flannelled by Microgaming at the 2007 ICE.
They said they'd look into it, I exchanged emails with the fellow I spoke to, made arious suggestions, on the day and ia email. He never bothered to get back to me. I might have pushed a bit more if Tepux had got back to me, but she didn't and I let it slide. I've thought of this issue several times since, and don't feel too chuffed with myself for not pushing more. If Tepux ever reemerges, I'll try and fish out my contact and have another go. I am 100% pessimistic that they would play ball.
This is the Spin Palace group.
Avoid all Microgaming casinos apart from 32Red, Dash and Ladbrokes.
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| Posted by: Sirius at February 8, 2008, 2:56 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Hi,
Sorry for bringing this up after a year but did anything else happen with this and was it certain that the terms were changed after he played and not before (as Casinomeister seemed to think)?
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| Posted by: caruso at February 14, 2007, 1:05 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
I'm still waiting, too. I'm expecting to hear something by the end of the week, actually. However, I wouldn't get your hopes up, Tepux. It's not in any aspect of the industry's favour to reverse this decision. Maybe I'll be proved wrong, though.
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| Posted by: Tepux1 at January 27, 2007, 6:35 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Indeed ! Caruso, thank you ery much for your help, time and caring ! I didn't hear anything from them yet but i will let you know when it will happen.
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| Posted by: caruso at January 24, 2007, 4:11 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
I had a long chat with an excellent fellow from Microgaming today, including discussion of Tepux's issue, and I'm cautiously optimistic that we might be able to open up avenues. At the ery least, the ball is rolling, and the matter is not "resolved", LMAO.
Public thanks to Ed Ware from 32Red - I somewhat casually asked him if he knew anyone who'd be at the ICE that I could speak to, and the next thing I knew he'd set me up a meeting. Thanks, Ed.
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| Posted by: caruso at January 19, 2007, 2:56 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
I'm delighted to say I'll now definitely be at the ICE.
Tepux, please send through the details I requested in the email I just sent you and I'll see what I can do. Can't promise anything.
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| Posted by: Tepux1 at January 16, 2007, 1:57 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Quote: Originally Posted by caruso
Tex,
Your PMs still aren't working. Anyway...
Good Morning Caruso ! I contacted the webmaster about the PM problem, he said it's normal I cannot send or receive. They lock new users from PM system for the 1st month... I asked them to unlock it, so i will let you know.
Thank you
tepux
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| Posted by: caruso at January 15, 2007, 2:44 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Tex,
Your PMs still aren't working. Anyway...
One caveat here: My attendance at the London casino exhibition next week is dependent on the results of a family hosptalisation issue. There's about a 1 in 10 chance I won't be there (ie. the outcome is bad), so I'm optimistic I'll be there - touch lots of wood.
What I'll do is present the terms to which you signed up to Microgaming and ask them to look at your case in light of the assumption that Microgaming does not authorise terms breaching on the part of their licensees. Under the terms you signed up to, you are owed. I do, however, see a number of outs which the casino might try, in the face of which there will be little we can do other than report (loudly ) on the fact. I'll do my best.
Also, can you confirm that Bryan Bailey has officially washed his hands of the matter? He has it it written off as "resolved" on his forum, so I'm assuming this is so.
Before going I'll need your account n... | | Read Entire Entry |
| Posted by: Tepux1 at January 15, 2007, 9:11 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Quote: Originally Posted by caruso
OK, that knocks Conspiracy Theory No. 1 on the head.
Tepux, could you please turn on your PMs? I tried to send you a message the other day but it says you've chosen not to receive them.
I have to say, you're remarkably sanguine about all this. In your case I'd be spitting feathers.
Hi Caruso ! I really apreciate your help on this. You should be able to send me PM now (though i tried to sent you one and it said that i'm not allowed...). I'm fighting for so long for this and i got only negative answers, that's why i lost a bit of my agressivity on the way !
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| Posted by: caruso at January 12, 2007, 8:24 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
OK, that knocks Conspiracy Theory No. 1 on the head.
Tepux, could you please turn on your PMs? I tried to send you a message the other day but it says you've chosen not to receive them.
I have to say, you're remarkably sanguine about all this. In your case I'd be spitting feathers.
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| Posted by: Tepux1 at January 12, 2007, 3:00 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
hi everyone.
sorry I did not respond before.
I really thank you for your interest, I get the feeling Micro Gaming is against me and they do not want to pay me and this is why I do not check the thread every day.
anyway, I still hope I will get my winnings back but I can't be sure of that.
Thanks anyway, I appreciate your support.
Tepux
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| Posted by: caruso at January 9, 2007, 4:21 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Quote: Originally Posted by bart
Thanks for offering to negotiate this player's issue Caruso. Maybe you can still raise the issue of reneging in general. It should be an easy question to get answered.
I'd just be flanelled with a load of "of course we would never..." crap. I need specifics of a specific case to hit them with. That's not about to happen.
You know what I think? I think they paid with a "keep your mouth shut" clause in the agreement. This way, the player shuts up and the casino isn't put in the situation of being seen to do a u-turn. I think this is what happened also with the Cassava "bonus abuse" case of last year where the player anished with a stone-cold solid case. I PMed him, as I have with this player. Neither has responded, or made any further comment.
There is no other explanation for why the players would anish with watertight cases, and it makes a lot of sense.
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| Posted by: bart at January 7, 2007, 12:14 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Quote: Originally Posted by caruso
The player himself appears to have lost interest.
Which is kind of odd. Was there more to the story than the player represented? If so, why doesn't Casinomeister and Jackpots tell us?
Did Jackpots decide to pay the player and defuse the situation? If so, why not tell the players that they did the right thing.
As it stands, the only thing we know is that the casino reneged on a bet - and MicroGaming seems to have no public policy about it.
The player losing interest doesn't resolve things for the player community. MicroGaming Casinos can apparently renege on a wager. It isn't a good outcome.
Thanks for offering to negotiate this player's issue Caruso. Maybe you can still raise the issue of reneging in general. It should be an easy question to get answered.
bart
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| Posted by: joeyl at January 1, 2007, 5:25 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Casino logs = Deposit, ISP, Time, Hands, Spins, Cards, Balance, Rejected Cards. Game Result, Shade Of The Moon.
Bonus amount/deposit and terms is just too much to ask yes?
Let alone software that recognises restricted games X playthrough and disables barred games or location/currency stipulations.
Every dispute should be solvable by the automatic log recording. I don't blame CM. He can't get everything right. Take a look, it's scary over there. Tonnes of disagreements all over arious forums means the forum poster may aswell be ignored anyhow.
Firms like Montana or Ecogra policing the paymaster will never work I fear either.
It's getting old.
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| Posted by: caruso at January 1, 2007, 10:09 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
I doubt it. It seems to me Microgaming don't give a stuff about their repuation any more and can no longer be trusted. Look at the relatively recent upsurge in complaints - apparently Microgaming are now completely hands-off. This is a strange turn of events since you'd assume the opposite direction in terms of operational quality with the passage of time, particularly with a provider of the repuation Microgaming could once boast.
This player is legitimately owed his legitimate winnings. He broke the terms and suffers the consequences - he loses his bonus. He does NOT lose his winnings.
Little acorns grow into big trees. Microgaming would be unwise to assume these things can be brushed under the carpet.
My offer to bring this to Microgaming's attention at the ICE remains open.
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| Posted by: bart at December 22, 2006, 8:03 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Quote: Originally Posted by caruso
It's also noteworthy that the casino posted a rather crafty attempt to justify their actions by pretending the changed rule had always been there:
Yes, but AFTER the fact.
Yes. That's what I noticed as well.
bart
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| Posted by: joeyl at December 22, 2006, 8:43 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Typical.
I am tired too. Of ignorant posters who hum thier past record out loud like a mantra, while accusing others of point scoring against them, regardless of right or wrong, then walk off with thier noses in the air with false indignation.
& if anyone can show me the rule that said the legal age to gamble in an online casino while residing in Nevada is 21, i'd be much obliged. Fairs fair and all.
Same applies here with this issue.
I prefer to go by what is published on the WWW for all players, not what is said or arguably meant by the suits behind closed doors.
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| Posted by: caruso at December 22, 2006, 7:18 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Yuh Dominique, I saw him, that's why I said I was delighted, so we can address him directly here. Thanks for the note, though.
I've gone through that whole thread again. I'll ignore all the shots G2B (we OK with that?) took at me at a forum where I can't respond. That's ery cheap, but my corner was ably backed by Vesuvio, so never mind, people will see that for what it is.
The rules stated:
Quote:
The Player acknowledges that in order to be eligible for any promotion or bonus they must be playing with the primary currency used in the country where they have a registered address and are playing from. The casino reserves the right to withhold bonuses resulting from deposits in any currency made in contradiction to this condition. An exception is made for USD and CAD to this clause.
The player broke the rule and suffers the consequences. He must lose his bonus. The fact that the casino subsequently updated the rules to include "...and w... | | Read Entire Entry |
| Posted by: dominique at December 22, 2006, 6:24 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Caruso, in case there was simulataneous posting and you didn't see, tepux posted on the previous page.
Spear, I'll see you in London and I do hope to continue to see you around the forums.
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| Posted by: caruso at December 22, 2006, 4:21 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Quote: Originally Posted by Got2Bet
http://mb.winneronline.com/showpost...39&postcount=38
Note that I said you "guys" - if you think you weren't included I'll assume that this is just another attempt of yours to forget what doesn't suit you.
Your post was addressed to Joeyl, and I recalled it as such. You're right though, the plural was used.
Quote:
What a load of crap, you are entirely being selective, and Max happens to be our resident mod's handle, and I have never seen you call Grandmaster by any other name.
Max is admin. I was referring to GM. Find any post where I quote that handle in full, there is none. I don't do all the arious "master" handles.
Quote:
The issue is being addressed elsewhere, it does not need further repetition here. I presume you can read English fine but are too lazy to go elsewhere.
No, the issue is "resolved" elsewher... | | Read Entire Entry |
| Posted by: Tepux1 at December 22, 2006, 3:11 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
hi,
I am the player that played at jackpot in flash
I wanted to thank you all for the interest in my case
and I hope the casino will pay me my winnings.
regards,
tepux.
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| Posted by: KasinoKing at December 22, 2006, 2:36 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Quote: Originally Posted by Jetset
I have to say that I am dismayed at these unsubstantiated personal attacks on the integrity of Spearmaster and the Casinomeister.
These smack of deliberate attempts by a small group of posters here to discredit as "casinophiles" two individuals who have over the past 10 years repeatedly illustrated in a most public way that they are not *against* the player and *for* the casinos. Not back then, and not now.
My personal opinion and experience is that Spear and the Meister generally try to take a balanced approach with fairness as the goal and cooperation rather than immediate confrontation the most effective method to broker solutions. However, when the former fails, they have shown that they can be hardass, too, effectively exposing the wrongdoing sometimes at a real cost to themselves.
And that wrongdoing is not necessarily all on one side of the divide, as we all know from the chancers who occasionally pop up.
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| Posted by: joeyl at December 21, 2006, 10:35 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Spearmaster.. & Jetset who agrees.
The essence of your post is that you always try to be fair, while I (i speak for myself) must be just trying to be right, regardless.
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| Posted by: Got2Bet at December 21, 2006, 10:07 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
It's not the aggravation, as I have withstood that for years and I can certainly take more - though of course that makes a good excuse for leaving as well.
My time will simply be ery limited in future, and I think it's more sensible to make plans ahead of time, rather than just disappear one day and be the subject of a "Where the heck is Spearmaster" thread LOL.
My time posting elsewhere will have to decrease as well, inevitably. But I will still be popping in from time to time even if I don't do any posting.
I do look forward to seeing you next month, Jetset... and anyone else who is coming to ICE or CAPEuro (where I am speaking) - that door has always been open to all and will remain open to all even if you don't agree with my opinions from time to time
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| Posted by: Jetset at December 21, 2006, 9:12 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
IMO that is not a ery sensitive or productive comment, Bethug.
Spearmaster, you need to reconsider this decision once you have cooled down.
Your contributions and practical involvement here over the years and going forward are certainly appreciated by me. I think this might be true for many others, who may prefer to lurk rather than post and risk exposing themselves to the unpleasantness of scorn, negative conjecture and abuse.
You will be missed if you stop posting here.
I have to admit that I have decreased my own posting frequency for pretty much the same reasons, but it would be a mistake to abandon a good forum that is generally aluable to us all and should be isited daily.
I do not think you should allow the bad ibes and aggravation generated by what is after all only a small number of frequent posters to influence your decision here.
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| Posted by: Got2Bet at December 21, 2006, 7:15 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
There is a line between rude and disrespectful. That line gets blurred pretty quickly here and elsewhere.
Disagreement is perfectly fine as long as it doesn't subsequently get disrespectful. People can't be expected to always share the same opinions.
And, as I have pointed out elsewhere, being right is not the issue, though some people seem to think that being right is the ONLY issue.
Being FAIR is the main issue, regardless of whether one is right or not. But again the line of fairness gets blurred really quickly once being RIGHT becomes the main objective of a post, often to the point of making extraordinary claims and selectively stitching one's words together to create false impressions.
Anyhow, I've had enough of the BS. 6 years of this takes its toll, and I have a job that I must focus on. So as long as people no longer try to create false impressions or otherwise unfairly malign me, this will be the last you see of me here, and my activity elsewhere wil... | | Read Entire Entry |
| Posted by: joeyl at December 21, 2006, 6:34 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Spear, Spearmaster, Ted, Ted Loh, Our Ted, Tedder, G2B, Got2bet are how i've addressed you previously. The Mighty Spear when you behave arrogantly, imo only. Call it disrespectful, I am easy.
If you don't think you're one of the rudest when the mood takes you, then fine.
On face alue, ie what is published, I think the player should be paid, I could be wrong. I would make my point at CM's, but I don't feel comfortable in so doing publicly in the forum, rightly or wrongly. I agree with your default terms idea by the way. It is not a new thought.
If you are of the opinion I am apt to openly disagree with something I agree with for some unknown reason, you've gone.
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| Posted by: Got2Bet at December 21, 2006, 5:37 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Quote: Originally Posted by caruso
No you didn't - it was to somebody else.
http://mb.winneronline.com/showpost...39&postcount=38
Note that I said you "guys" - if you think you weren't included I'll assume that this is just another attempt of yours to forget what doesn't suit you.
Quote:
And what are you afraird of?
Nothing, and you know it.
Quote:
Anyway, I cannot possibly call you "Spearmaster".
Why? Cat got your tongue? Or did yet another fact escape you?
Quote:
I'm not being selective - I don't address our resident mod by his somewhat similar handle either.
What a load of crap, you are entirely being selective, and Max happens to be our resident mod's handle, and I have never seen you call Grandmaster by any other name.
It's so easy to conveniently fake the truth, isn't it?
The issue is being addressed el... | | Read Entire Entry |
| Posted by: caruso at December 21, 2006, 4:53 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Quote: Originally Posted by Got2Bet
I asked you once before to use the proper board etiquette by referring to others by their known handle and not their names - and especially not in the derogatory manner that you seem to have a knack for.
Bailey and Loh Ltd does not exist. You imply that we have some sort of company or cooperation or otherwise set up for the sole purpose of screwing the players and defending the casinos - and that is also not true and as usual you have nothing to prove otherwise.
If you continue down this path I assure you that the gloves will come off - your assumption of a threat is entirely correct.
No you didn't - it was to somebody else. And what are you afraird of? It's not like any of these names aren't well known. Bailey's, Jetset's, yours...nobody's exactly posting secrets here. I'm a little nonplussed about the issue. Anyway, I cannot possibly call you "Spearmaster". What would you like me to call you? Maybe we can ag... | | Read Entire Entry |
| Posted by: Jetset at December 21, 2006, 2:31 pm | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
I have to say that I am dismayed at these unsubstantiated personal attacks on the integrity of Spearmaster and the Casinomeister.
These smack of deliberate attempts by a small group of posters here to discredit as "casinophiles" two individuals who have over the past 10 years repeatedly illustrated in a most public way that they are not *against* the player and *for* the casinos. Not back then, and not now.
My personal opinion and experience is that Spear and the Meister generally try to take a balanced approach with fairness as the goal and cooperation rather than immediate confrontation the most effective method to broker solutions. However, when the former fails, they have shown that they can be hardass, too, effectively exposing the wrongdoing sometimes at a real cost to themselves.
And that wrongdoing is not necessarily all on one side of the divide, as we all know from the chancers who occasionally pop up.
Over the years both have used their ex... | | Read Entire Entry |
| Posted by: Got2Bet at December 21, 2006, 10:43 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Quote: Originally Posted by caruso
Oh get outta there, Ted. You and Bailey are singing from the exact same, utterly errant, hymn sheet, so forgive me if I lump you together, NOT. Even Jetset appeatrs to disagree with you on this one, and all credit to him. "Gloves off"? My oh my, do I sense a threat?
I asked you once before to use the proper board etiquette by referring to others by their known handle and not their names - and especially not in the derogatory manner that you seem to have a knack for.
Bailey and Loh Ltd does not exist. You imply that we have some sort of company or cooperation or otherwise set up for the sole purpose of screwing the players and defending the casinos - and that is also not true and as usual you have nothing to prove otherwise.
If you continue down this path I assure you that the gloves will come off - your assumption of a threat is entirely correct.
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| Posted by: Casey Enos at December 21, 2006, 8:34 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
Quote: Originally Posted by caruso
Time was there was less anti-player attitude. Unfortunately, there's been a recent groundswell in that direction. You can't put it down to the US legislation either - it started well before.
Agreed; and it seemed to have become much more evident when a couple of boisterous and ociferous figureheads started directly working for the other side if you will. Why people continue to listen to their obviously biased opinions is beyond me.
The casino here again is cheating the player and those casinoites' are working for one thing; to make themselves more money at the expense of that and other players. Maybe some international laws are around the corner that will shut them all down?
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| Posted by: joeyl at December 21, 2006, 7:23 am | | Topic: Jackpots in a Flash Dispute Forum: Winner Online |
I notice Speamaster pens that if a player can play in a foreign currency without a bonus, the scenery changes.
Spearmaster, if no one is allowed to play in a foreign currency, the conversation is moot, there would be no thread. And yes, I saved the terms.
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