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Posted by: Gonzo787 at August 20, 2006, 9:58 pm
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
flux wrote: ID Number Type?

I can chose between "passport registry number" and "personal identification number" .. ive never heard of any of those =)

what should i type?

I don't think you have to put in anything.
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Posted by: flux at August 20, 2006, 8:00 pm
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
ID Number Type?

I can chose between "passport registry number" and "personal identification number" .. ive never heard of any of those =)

what should i type?
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Posted by: dynacraze at August 15, 2006, 6:30 pm
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
ty very much.
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Posted by: bedofnails at August 15, 2006, 6:25 pm
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
knalpot wrote: Try:

Supportgrp@goldenrivieralounge.com

or

support@goldenrivieralobby.com

Here ya go.
_________________
fadedsignal
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Posted by: dynacraze at August 15, 2006, 3:45 pm
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
which email are u suppose to email them at?
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Posted by: lyckodan at August 15, 2006, 1:55 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
Anyway, things sorted themselves out, I got the money to my credit card, without any rake whatsoever, very nice! Just a lot of work.

Where to go next, I wonder! The 250 raked hands seems very easy compared to the 3000, 5000 and others I read about
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Posted by: lyckodan at August 4, 2006, 9:22 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
toffeeboy wrote: Did this bonus this week. After initial losses, ended up plus $41. emailed them, 8hrs later credited with $50 bonus. I have now cashed out, I can let you know when it hits Neteller.


Please do, I have a nagging doubt that there is nothing wrong with Golden Riviera, maybe all the poker sites are this cumbersome to deal with.... Damn!
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Posted by: toffeeboy at August 4, 2006, 4:14 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
Did this bonus this week. After initial losses, ended up plus $41. emailed them, 8hrs later credited with $50 bonus. I have now cashed out, I can let you know when it hits Neteller.
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Posted by: lyckodan at August 4, 2006, 1:39 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
I heard nothing for two days and went in for a 3rd round with Golden Riviera live support (I must say I appreciate the live support, I have no idea how this would have played out without it):

Newton: Welcome to the Casino Support Desk. How can I help you?
Dan: hi, newton, i talked to you two days ago about cashing out to a visa card, remember?
Newton: No, I don't recall, how may I assist you.
Dan: here is a recap: (removed from this post by me)
Dan: we talked about 24 hrs for this, but I have received no mail and no cash yet
Newton: It takes 24 hours for finance department to process the cashout, then between 5 and 9 working days for the payment to be processed into your method of payment. One moment while I check my records.
Dan: ok, i'd just like some confirmation that it has been received and that the process has been initiated, cash to a credit card should be a little faster than 5-9 days (partypoker did it in one) but that is not very critical, I just want to know...
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Posted by: Gonzo787 at August 3, 2006, 9:42 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
BigBadBabar wrote: i'm having troubles with them too.

maybe i am just missing it but where is the 'live chat' link/button to click on? thanks

try this link:
http://www.goldenrivieracasino.com/contact.asp?BTag=NOTAG
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Posted by: lyckodan at August 3, 2006, 5:18 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
POlka78 wrote: Neteller is perfectly fine as long as you run the neteller account in $. So you have your Bankroll on neteller and only have the fees if you cashout in Euro to your cc or bank account. A good whore hits some more Pokersites before he cashes out most important thing in whoring is building bankroll in firstplace.

My cashout would be in SEK, not Euro. Can you give me a rundown of the total fees you would have to pay, isn¨t there something like a monthly fee? And bad exchange rates?

I have a huge bankroll, it is only the bottom line that matters to me, thus paying as small fees as possible is very interesting to me (more important than speed etc)
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Posted by: BigBadBabar at August 2, 2006, 11:46 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
i'm having troubles with them too.

maybe i am just missing it but where is the 'live chat' link/button to click on? thanks
_________________
BBB
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Posted by: bootscut at August 2, 2006, 6:18 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
ya dood golden riviera gave me lotso f troubles

I cleared it with 251 hands then emailed them

3 days later: you need 4 more hands

I clear that NP email again

3 days later: ok you've been credited with $10 download bonus (ROFL?)

Email again........ pls give my my 50 bones thx


no response so go to live chat and boom done in 3 mins

So whole process took like a week to retrieve my bonus
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Posted by: POlka78 at August 2, 2006, 3:37 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
Neteller is perfectly fine as long as you run the neteller account in $. So you have your Bankroll on neteller and only have the fees if you cashout in Euro to your cc or bank account. A good whore hits some more Pokersites before he cashes out most important thing in whoring is building bankroll in firstplace.
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Posted by: lyckodan at August 2, 2006, 3:05 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
Newton: I have just confirmed with our withdrawals department of other options which is your VISA that can be selected in your banking page. We hope this meets your approval, as it will charge the least as you have requested.
Dan: But VISA can not withdraw more than the original deposit, can it? If it can, it is of course the best option
Dan: Partypoker was able to do this, so that would be very good if you could as well
Dan: Can¨t find VISA or credit card in the withdrawal options list
Dan: If I try "Reverse withdrawal" it just says that it can't be done, there are no reverse withdrawals available
Newton: You can withdraw an amount exceeding you original deposit with your VISA.
Dan: Great, how do I do it?
Newton: Please go to the banking page and select the card you are using, then go to the withdrawals options and make the withdrawal by following the instructions.
Dan: There is no option to choose a card on the withdrawals page
Newton: Please note that...
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Posted by: lyckodan at August 2, 2006, 2:57 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
(More to come)

Maybe I should just get NETteller and accept to be shafted with small fees and bad exchange rates... any north europeans here with experiences of NETeller?
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Posted by: lyckodan at August 2, 2006, 2:27 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
Five days (three working days) since I made the withdrawal as per the instructions on their web site. Nothing has happened yet.

Contacted live support:


You are now chatting with 'Newton'
Newton: Welcome to the Casino Support Desk. How can I help you?
Dan: Hello, Newton! I did make a withdrawal of funds from Golden Riviera Poker on Friday and the money is still in my account - what is the status of the withdrawal?
Newton: One moment while I check my records please.
Dan: ok
Newton: Thank you for your patience.
Newton: Have you made the withdrawal in the casino software?
Dan: No I followed instructions on the web page and mailed accounts
Dan: The page: http://www.goldenrivierapoker.com/EN-US/money.asp?BTag=NOTAG#cashin
Dan: The instructions:
Dan: E-mail to accounts@goldenrivierapoker.com providing the following information, which is readily available from your bank. Name of Bank Address of Branch ABA or SWIFT Number Your Account Number...
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Posted by: abbynav at July 28, 2006, 3:52 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
got prompt answers from support@goldenriviera.com


moreover after completing 250 raked hands contacted live chat my bonus was instantly credited

want few more fast and easy to clear sites liket this
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Posted by: lyckodan at July 28, 2006, 2:08 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
I got no response from the email (although I did not wait more than 8 hrs) but when I used the live support, I got the bonus after 2 hrs. I had to play one more hand, their system only saw 249 hands but the software said 250. Of course, I lost 6 BB on that hand

Now it will be interesting to see if a wire transfer to Sweden is a simple thing to do for the guys at Golden Riviera...
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Posted by: pikachu at June 30, 2006, 2:09 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
Three emails got no response, so I called the toll free number and Kim at casino support credited me with the deposit bonus.

I asked about where I could go to see how many Golden Points I earned and she gave me a website, but it showed loyalty points earned in the casino and not at the poker table. Oh well.
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Posted by: mjsinn at June 26, 2006, 1:12 pm
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
ogglethorp wrote:
Upon registering at GR, they said I had a previous alias (the one I made with Dream Poker). Are they going to gripe and not allow me to deposit, get the bonus, and withdraw now?

Nope, its no big deal. I have registered and claimed bonus on about 10 Prima sites, all with the same alias. In fact, you are likely to have more problems if you change your alias than the other way around.
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Posted by: ogglethorp at June 26, 2006, 3:53 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
Was wondering if I could get the bonus or not. I'd like to see what you guys know, so I don't have to bother with depositing, talking to CS, etc.

The only Prima skin I have signed up at is Dream Poker. I've never deposited there. I didn't even try to get the free $10 (hell I haven't even checked).

Upon registering at GR, they said I had a previous alias (the one I made with Dream Poker). Are they going to gripe and not allow me to deposit, get the bonus, and withdraw now?
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Posted by: rolledup at June 25, 2006, 10:47 pm
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
To all of ya'll who didn't get the bonus,

Give them a call at

UK 0800-051-6412

USA 888-652-3987

(the rest of the countries on their page)

I did, and the bonus was deposited while I was on the phone in about 10 minutes. It's definately worth 10 minutes to get that bonus highlander133, unless you're on those 100/200 tables
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Posted by: pikachu at June 25, 2006, 10:41 pm
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
mjsinn wrote:
However, while looking for a phone number, I ran across a "Golden Point" promotion
http://www.goldenrivierapoker.com/EN-US/loyalty.asp
Basically, a rakeback program- anybody have any idea of where to find how many GPs you have accumulated? For most whores this probably only works out to $20 or so extra, but worth holding out on the cash out from the sound of it.

I couldn't find the GP's listed anywhere, you'd think they'd put a counter in the lobby or something. According to the link, you get 1 GP per 10 raked hands, so I think you just divide your raked hands by 10 to figure out your GP's (and the raked hands are counted in the lobby).
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Posted by: mjsinn at June 24, 2006, 8:48 pm
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
This was one of the toughest bonuses I have had to get credited. I finished it on Monday, used the email in the poker client, which is usually fastest for Prima rooms, multiple additional emails throughout the week, and finally credited today after a phone call.

However, while looking for a phone number, I ran across a "Golden Point" promotion
http://www.goldenrivierapoker.com/EN-US/loyalty.asp
Basically, a rakeback program- anybody have any idea of where to find how many GPs you have accumulated? For most whores this probably only works out to $20 or so extra, but worth holding out on the cash out from the sound of it.
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Posted by: rolledup at June 24, 2006, 12:39 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
Damn nails, how many tables were you playing at once to clear that in 2 hours straight up? Yall are right bout' those CS reps, they gotta deal with all the skins of the network at once. HighLander, sounds like if you stay on em' then they'll eventually deposit it... that's $50 for free for shooting off a few e-mails. If I wuz you... just an idea man. I'm currently working on the bonus now, glad I figured out it was only at the .25/.50 tables since I was going for raked hands on .10/.20. THAT would have been fun...

CS Rep: Hi, can I help you?
Me: Yea, I have enough hands for that bonus
CS Rep: OH, you have to play at the .50BB tables for that, I'm sorry sir...
Me: ......shit

Good job on reading the fine print BedofNails, I need to start doin' that for bonusii (I wonder if that's how you'd pluralize bonus in Greek)

/end rant
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Posted by: tornan at June 21, 2006, 9:30 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
I have never had a problem with golden riviera. But one thing I have noticed about live chat is that these CS morons have to deal with several different prima sites and promotions so they get very very confused sometimes.

Im sure they thought you were talking about the Crazy Poker free $10 for awhile. Usually you have to spend some time educating them before they will be able to help you. You have to put them thru a small training program of how poker bonuses work and then they might actually be able to do their job and give you some fleeting glimpse of actual customer support.

good luck
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Posted by: knalpot at June 21, 2006, 8:14 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
Try:

Supportgrp@goldenrivieralounge.com

or

support@goldenrivieralobby.com
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Posted by: knalpot at June 21, 2006, 8:07 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
I had problems with that email address as well, i think i have the correct one somewhere.
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Posted by: highlander133 at June 21, 2006, 5:27 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
First post, thought I'd make it a whiny one

I opened an account with Golden Riviera to do this promotion, and [i]never[i] received the bonus. Ever. No responses to email, no responses in live chat...nothing. It's only $50, so I didn't pursue it to heavily, but needless to say, it was aggravating. [/i][/i]
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Posted by: wernerw at June 21, 2006, 12:44 am
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
I sent to support@goldenrivierapoker.com. Worked at the beginning of May
_________________
I'm a lusty whore, so don't flame me if I lose money being lusty.
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Posted by: bedofnails at June 20, 2006, 10:27 pm
Topic: Golden Rivera Bonus - or not? Funny. bonus credited. Forum: Bonus Whores
EDIT: BONUS CREDITED within 24 hours of request!

I guess if you stay on top of them (I emailed all three addresses) they get it done!

Sweet.




Flew though the Golden Rivera sign up tonight in about 2 hours.

At the advice of some previous posts by veteran whores (found under search function..wink), I tried the "live support" to have my bonus credited.

The comedy that ensued, well see for yourself.

Quinton: Welcome to the Casino Support Desk. How can I help you?

Jason: I have completed my poker signup bonus, and would like it credited to my account, can you help?

Quinton: Yes you will need to register your credit card then send us an e-mail stating that you would like to redeem the free money. The bonus will then be credited within 24 hours thereafter

Jason: ?
Jason: why would i need to register a cc?
Jason: i deposited via netteller

Quinton: These are the terms and c...
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