| Posted by: swervin4 at May 28, 2005, 2:34 am | | Topic: I know I should of handle myself better at Live Help from Pokerhost but read this... Forum: Card Chat |
i have played at pokerhost and everytime i talked to support i got nothing but the upmost respect out of the live help ... and i agree that as being a member and real money acctt holder that we as players r paying there salary to help us when we need help !!! but from what i seen in the transcript you were totally out of line by not complying with a security answer even though u had a petty question they have to abide by protocol of their job and u were trying to buck the system it seems to me ... at any rate you have apologized but iknow that i feel good about the integrity of site unlike another site i posted acomment and asked for comments on as well.... so if you see the post of mine on pokerroom.com please reply...any1 is welcome too...swervin4 out spreading the karma
| | Static Link |
| Posted by: MicheleW at May 27, 2005, 10:54 pm | | Topic: I know I should of handle myself better at Live Help from Pokerhost but read this... Forum: Card Chat |
Twizzy - I'm sure on another given day - you would have complied. I've had those days where if someone just looks cross-eyed at me - watch out. LOL Next time, just give them the info and breathe!
I had a bad experience with Noble C.Service - she was the smart alec and when I said I'd report her - she said go ahead - so I did. Noble appologized for her behavior. Wish they would have deposited a few buck in my account for my mental beating! If that woman is the norm for representatives of their C.S. - they have problems.
| | Static Link |
| Posted by: Nick at May 27, 2005, 8:16 pm | | Topic: I know I should of handle myself better at Live Help from Pokerhost but read this... Forum: Card Chat |
Quote: Originally Posted by twizzybop
I apoligize and I am sorry to whom I may have offended. It isn't fair to them or you.
That was why I let this thread die cause I knew I was wrong. Just got defensive cause I didn't get the response I wanted, however I should have known when I asked for opinions. That is what they were, opinions. Again I am sorry.
My point wasn't to you, yours is fine that's why I left the thread. It was someone else who replied and totally slagged pokerhost off.
| | Static Link |
| Posted by: Nick at May 27, 2005, 4:55 pm | | Topic: I know I should of handle myself better at Live Help from Pokerhost but read this... Forum: Card Chat |
After a pokerhost rep contacted me, I've tidied this thread up, I seem to have missed it when it was originally posted. The actual thread is fine, but some replies were not, it's fair when you have a complaint like twizzybop, but when another member comes and posts offensive and uncalled for comments about the poker room, then it that's not OK. roanan, please don't let it happen again.
| | Static Link |
| Posted by: RammerJammer at May 12, 2005, 9:44 pm | | Topic: I know I should of handle myself better at Live Help from Pokerhost but read this... Forum: Card Chat |
I can't believe the support person stayed on line with you that long. Hell, it was all I could do just to read the entire transcript! I would have cut you loose long before the end of that nonsense if I was the CSR on the other end. And why would you waste all of that time to joust with a windmill? Apparently, there are a few of my Cardschat brethren who could use another hobby or two to keep them entertained and occupied. Grow up, for pete's sake!
| | Static Link |
| Posted by: twizzybop at May 12, 2005, 1:57 am | | Topic: I know I should of handle myself better at Live Help from Pokerhost but read this... Forum: Card Chat |
Quote: Originally Posted by NewSetUp
I belong to another forum and POKERHOST supports us 100%. They even match our freerolls with whatever amount that we put up. I don't know what happened with you but we have had such good luck and alotta fun from POKERHOST.
TWIZZLEPOP SOUNDS LIKE YOU WERE LOOKING FOR TROUBLE! You ruined someone's day who is trying to make a living. Sounds like you got a thrill out of irritating the guy. You need to get a life.
Well good for you, you want a cookie or bozo button? #1 It is called customer service. I am glad you like pressing #1 on your phone to press #2 then finally #4 to actually get service.
#2 Ruined someones day? No matter if they answer 1, 20 or 0 questions they get payed to do customer service. Weither it be using automated answers that are printed in front of them or not. They get payed per hour not by how many automated answers they produce.
#3 And for your information about getting a life, I have been back... | | Read Entire Entry |
| Posted by: NewSetUp at May 11, 2005, 11:48 pm | | Topic: I know I should of handle myself better at Live Help from Pokerhost but read this... Forum: Card Chat |
I belong to another forum and POKERHOST supports us 100%. They even match our freerolls with whatever amount that we put up. I don't know what happened with you but we have had such good luck and alotta fun from POKERHOST.
TWIZZLEPOP SOUNDS LIKE YOU WERE LOOKING FOR TROUBLE! You ruined someone's day who is trying to make a living. Sounds like you got a thrill out of irritating the guy. You need to get a life.
| | Static Link |
| Posted by: twizzybop at May 8, 2005, 12:49 am | | Topic: I know I should of handle myself better at Live Help from Pokerhost but read this... Forum: Card Chat |
Welcome to www.pokerhost.com. mac will be right with you.
mac
Welcome to PokerHost customer support! How may I help you?
twizzybop
yes you may
mac
May I please have your security answer?
twizzybop
out of curiosity.. money table.. when 2 playes go out at the same time.. how is position determined for 3rd?
mac
May I please have your security answer?
twizzybop
either you want to help me or you don't?
mac
Sure.
twizzybop
ok then
mac
I just need your security answer?
twizzybop
are you live help or not?
mac
Yes but I need to know you have an account with us.
mac
Please answer what is your favorite sport team?
twizzybop
lol so if I asked a question about this site.. I would need an account?
twizzybop
I have one granted but that has nothing to do with a question
mac
Please understand this how the site works. It is just to ... | | Read Entire Entry |
|