| Posted by: Pinababy69 at June 8, 2006, 7:59 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by Slotster!
The day I read a "32 RED are not paying me" thread - I give up gambling forever!
They're being elevated to an even higher position reputation-wise recently, through doing absolutely nothing... Just letting all the other previously trusted names destroy themselves around them!!!
Ditto to all of the above Slotster.
Talk about the competition shooting themselves in the foot.
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| Posted by: Slotster! at June 8, 2006, 7:57 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by tlady
When they get shit for absolutely nothing in my book.
It's testament to their quality of service and reputation that the complaints against them are so small and insignificant.
The day I read a "32 RED are not paying me" thread - I give up gambling forever!
They're being elevated to an even higher position reputation-wise recently, through doing absolutely nothing... Just letting all the other previously trusted names destroy themselves around them!!!
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| Posted by: vtlady at June 8, 2006, 7:49 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
I have read through all the posts on this thread. I just think some people like to bitch about nothing much. Read some of the other posts on this forum. You could be holding your hand on your ass waiting for your pay out for days and they still don't want to give it to you, even though you have already jumped through hoops for them. Also, didn't I read that someones win was taken and they were locked out of their account.
I guess no one should be ragging on 32Red, when Pat or Ed will personally take care of it for you. How many individuals in their positions CEO and Operations Manager can you talk to at any other online casino.
Hell, I have been trying to find out for three months now what is the name of the Corporation that owns Jackpot Factory, their CEO and how to get in touch with them.
We should be grateful that we have an honest online casino like 32Red to play at. Sure we may not win as much as we would like but do we at any of the online casinos?
Yes, ... | | Read Entire Entry |
| Posted by: rreevy at June 8, 2006, 7:11 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
I know no-one's posted on this thread for a couple of months, but my previous post contains a mistake I feel I should clarify. My apologies for this.
It is technically possible to profit from the aforementioned bonus: this is something I only found out recently, from the thread about King Neptune's.
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| Posted by: rreevy at April 11, 2006, 12:50 am | | Topic: 32RED all hype???? Forum: Casino Meister |
Agreed.
Bonuses are only there to get people through the irtual doors. Though it _is_ mathematically possible to win with some of them, the casinos don't like it. 32Red is probably nothing exceptional in this regard. I once found this gem in the T&Cs of one casino:
"A bonus abuser is defined as a player who uses promotional-bonus money to deviously profit from bonus-promotions that are offered, in good faith, by the Casino with a iew to gaining player loyalty. Such players generally accept bonuses, wager the minimum amount and immediately cash out. The casino reserves the right to take appropriate action against such Players."
I love the 'deviously' bit. Not sure where an online casino is doing expressing opinions on the ethics of bonus hunting, which is about exploiting mathematical expectations. Err, isn't that also what running a casino is about?
The ironic thing is that the above quotation came from a casino whose bonus had a high WR, for whi... | | Read Entire Entry |
| Posted by: tennis_balls at April 10, 2006, 2:22 am | | Topic: 32RED all hype???? Forum: Casino Meister |
it is rather disingenuous of 32red to boast of the monthly bonus on their banner ad when they are quite selective about who receives it.
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| Posted by: Slotster! at April 9, 2006, 11:25 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by tim5ny
Imagine having to put on a smile and deal with a thousand nasty losers and cheap-ass bonus scammers everyday?
Well, yes... If I ran a casino, that's exactly what I'd do. Every single time to everyone.
If I didn't want the rough with the smooth bonus-wise, I wouldn't give out bonuses. Nasty losers go with the territory...
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| Posted by: tim5ny at April 9, 2006, 3:12 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by Slotster!
I have picked up on something else you mentioned there though, in that a couple of times I've used live chat - they've not been as friendly as they usually are... No biggie by any means, and I'm sure the chap was just busy, but it did strike me as a little more 'business like' one time. Probably just having a bad day!!!!
Imagine having to put on a smile and deal with a thousand nasty losers and cheap-ass bonus scammers everyday? No thanks... I'd be telling someone to get the F*#k out of here and don't come back on the first day of work.
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| Posted by: Slotster! at April 9, 2006, 12:53 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
I stand by my previous comments in terms of withdrawals happening in no time - because they always are for me!!! Mind you, I only ever really withdraw back to a debit card, so I guess it's reasonably straightforward!
32RED have not once, in all the time I've played there, EVER let me down in this regard.
I have picked up on something else you mentioned there though, in that a couple of times I've used live chat - they've not been as friendly as they usually are... No biggie by any means, and I'm sure the chap was just busy, but it did strike me as a little more 'business like' one time. Probably just having a bad day!!!!
Jeez - if this is all we've got to complain about at 32RED - they're definitely STILL doing pretty much everything right!!!!
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| Posted by: GrandMaster at April 7, 2006, 7:04 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by Pinababy69
I noticed Spear...very nice. And yes, slots are so not nice right now. Downright nasty actually. I really have to think about trying something else for a change.
Try ideo poker. I can give you pointers to strategy and casinos with good games.
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| Posted by: TheBloke at April 7, 2006, 6:03 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by pacers31
I agree pinababy, nothing plays well anywhere these days. I'm curious why some of these casino groups offer so many sites with the same games? Does anyone really care what an individual sites motif is?? The games are all the same so why not have one site? Marketing I guess, although it truly matters nothing to me what the backround on my screen is. Now if they were to offer different games at different sites, it would make sense. Any thoughts??
It's marketing as you say - each site will advertise in different ways, target a different market etc.
Periodically they can see which methods work best, and then apply those across the group.
I also assume they do it so that it's easy to sell part of their empire. If a group has 10 casinos, they could decide to sell off a few of them and it wouldn't affect their remaining properties. Single-casino companies like 32Red couldn't do that; not that they'd want to of course.
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| Posted by: pacers31 at April 7, 2006, 2:45 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
I agree pinababy, nothing plays well anywhere these days. I'm curious why some of these casino groups offer so many sites with the same games? Does anyone really care what an individual sites motif is?? The games are all the same so why not have one site? Marketing I guess, although it truly matters nothing to me what the backround on my screen is. Now if they were to offer different games at different sites, it would make sense. Any thoughts??
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| Posted by: Pinababy69 at April 7, 2006, 9:57 am | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by spearmaster
In case anyone didn't notice... my long-awaited return to ideo poker took place at 32Red, with two cashouts in two days
Not so sure about the slots though... but truthfully I am getting pounded no matter where I play slots...
I noticed Spear...very nice. And yes, slots are so not nice right now. Downright nasty actually. I really have to think about trying something else for a change.
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| Posted by: spearmaster at April 7, 2006, 9:54 am | | Topic: 32RED all hype???? Forum: Casino Meister |
In case anyone didn't notice... my long-awaited return to ideo poker took place at 32Red, with two cashouts in two days
Not so sure about the slots though... but truthfully I am getting pounded no matter where I play slots...
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| Posted by: Pinababy69 at April 7, 2006, 9:12 am | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by pacers31
If you just want someone to communicate well with you as they suck up all your money, I will be glad to do that for you, got a credit card????
I think they call that phone sex don't they?
I've done more than my share of winning at 32Red, and so have plenty of other people from this forum. And yes, there have also been people who say they have no luck there. Key word being luck, sometimes you're lucky, sometimes you aren't. I don't find them any better or any worse than any other MG casino as far as "luck factor." But they are head and shoulders above everyone else when it comes to customer service and personal attention. And having the two top dogs frequent this forum daily and respond to posters sure doesn't hurt either. They have everything I look for in a casino.
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| Posted by: pacers31 at April 7, 2006, 9:02 am | | Topic: 32RED all hype???? Forum: Casino Meister |
I don't think that funeralparty is ragging on 32RED. In fact they do seem to be alot of hype. Sure don't hear much about any winners at 32RED, in fact, many posters here have said quite the opposite, that they never win at this site and the money seems to drain away quickly. Perhaps the CS is so damn good because noone there is ever bothered with "cash-ins" which allows plenty of time for dealing with other issues. In fact, I haven't played there based on the dearth of winner testimonials at 32RED. While it is nice that they are so responsive, the bottom line is winning. If you just want someone to communicate well with you as they suck up all your money, I will be glad to do that for you, got a credit card????
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| Posted by: Webzcas at April 5, 2006, 9:59 am | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by gmblpdam
you are complaining about a cashin taking 2 days????? You've never played at Virtual Casino before have you?
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| Posted by: Sodax77 at April 4, 2006, 3:56 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Well...
Maybe problem was... Exactly: the "hype", you expected too much.
When there was a alid reason for payment delay, and customer service made a "mistake", you were so disappointed, because everything wasn't perfect.
Talk with Pat or Ed, and give them another chance
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| Posted by: gcrown at April 4, 2006, 3:30 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
most casinos that offer good comps take at least 48 hours to reply to a darn email been there done that. let alone they can take 48hours to 2 weeks to pay, been there also, to expect a payout 1 day later is some great cashhout policy, to expect the money less than 24 hours and bitch when its not there is pushing it, I have fought for 2-3 weeks to get payouts from these high comping casinos. You have to admit that even a 48 hour payout is QUICK~.
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| Posted by: soflat at April 4, 2006, 3:17 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by funeralparty
I would again like to point out, as I did in my first post, that I was not ragging on 32RED, just sharing my experiences.
You post in the complaint section with the title "32RED all hype", and that is not ragging on them?
If 36 hour withdrawals are the biggest complaint, then 32red must be a great online casino.
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| Posted by: Pinababy69 at April 4, 2006, 12:22 am | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by tim5ny
Pity the fool that gets in your cross-hairs! It's that "69" on the end of your name that scares the daylights out of me. I'm reminded of another old song from my youth! "She's a Man-Eater!"
You can remember your youth? That far back?
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| Posted by: tim5ny at April 4, 2006, 12:19 am | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by Pinababy69
I don't pick on you....
Pity the fool that gets in your cross-hairs! It's that "69" on the end of your name that scares the daylights out of me. I'm reminded of another old song from my youth! "She's a Man-Eater!"
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| Posted by: funeralparty at April 4, 2006, 12:17 am | | Topic: 32RED all hype???? Forum: Casino Meister |
I would like to thank Pat for the quick, informative reply that I received. Hopefully all will be sorted out tomorrow morning.
I would again like to point out, as I did in my first post, that I was not ragging on 32RED, just sharing my experiences.
My apologies to those who don't welcome contrasting points of iew.
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| Posted by: Pinababy69 at April 4, 2006, 12:13 am | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by tim5ny
Why's everyone always picking on me?
I don't pick on you....
Point me in the right direction Tim, I'm flying on this cough syrup, lemme at em.
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| Posted by: Pinababy69 at April 4, 2006, 12:02 am | | Topic: 32RED all hype???? Forum: Casino Meister |
I think you're absolutely right Silc. Not sure if that's the case here, from what Pat said it seems it may have been more of a Western Union issue? In any event, I sort of resent being called a "Club Rouge" faithful, like I'm a kool-aid drinker with no mind. I offer the same advice to any poster regardless of which casino it is, use the resources that Bryan has set up for us. PM the reps, it's there....use it. And that's it for me with this thread, it's being dealt with as I knew it would be.
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| Posted by: silcnlayc at April 3, 2006, 11:54 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote:
It even says on their website that they are processed within 24 hours of clearing their database.
I think I read somewhere in the banking section that cashouts are cycled through the server at 3:59 AM then processed. So depending on when you cashed out (your time zone)....the cycle must not have gone through for the day ?
I know I read this somewhere on 32Red site......somweone help me here puleez?
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| Posted by: PNWGirl38 at April 3, 2006, 11:40 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Let's cut the rhetoric. Bottom line .. you cashed out last night. Give them time to pay you, before "raggin" in the complaint section.
BTW, I'm no "Club Rouge faithfull"
End of story.... nexxttt..
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| Posted by: path at April 3, 2006, 11:28 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
We have failed to live up to our own high standards and this is the difficulty that any business will face when dealing with a third party such as Western Union.
We have always taken a low key approach to this payment option in that the service we receive from their agents here in Gibraltar can at times hamper us in the delivery of the standards that our player's have become accustomed to. We are, and have been, reviewing our continued use of this payment option as too frequently it has failed to enhance our reputation for excellent and speedy service. I don't want to be seen here as passing the buck, but in this case we were let down badly by the availability of the agents here in Gibraltar.
That all said, the perceived lack of friendliness on live chat and the lack of understanding displayed in respect of MTCNs ,that funeralparty refers to, are issues that do need to be addressed. We could have, and should have, been more convivial in our communication and have been technically accurat... | | Read Entire Entry |
| Posted by: funeralparty at April 3, 2006, 11:15 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by tim5ny
Let me see if I have this right!! You cashed out on Sunday evening and on Monday afternoon you're at a public forum complaining that your payment has taken too long? Pat and Ed are alot nicer than I am, but if I were the manager I'd pay you and tell you to get the hell out of here.. your account is closed!
I am not complaining so much as letting people know of MY experiences at 32RED. I feel it is important that readers of this forum get a look at ALL sides of a casino......
Of course I realised when I posted this that I would be getting bitched at by all the Club Rouge faithful. But im sure if I made a negative comment about any other casino you would be jumping on the bandwagon.
And, yes, Mr. Tim, I am making note of the fact that my payment is taking too long. Its Monday afternoon, but I wont be getting paid until Tuesday (at the earliest), seeing as how their WU office is now closed. Now by most standards, that would ... | | Read Entire Entry |
| Posted by: tim5ny at April 3, 2006, 10:53 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Quote: Originally Posted by Pinababy69
Just happened to glance down and see that both Ed and Pat are on the board, and unless I'm mistaken it's 11:30 at night where they are. Geez, what horrible customer service.....anyone wanna make me a bet that this is getting looked after right now?
Exactly Pinababy! People don't realize how hard these men have worked to gain the respect and admiration of the masses, and an idiotic thread like this in a public forum is totally unnecessary given the fact that these men are always available and willing to address anyone's issues personally. We should change the title of this thread to " Stupid things people do when they have a complaint!
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| Posted by: PNWGirl38 at April 3, 2006, 10:52 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
First of all, congrats on your win, funeralparty!
Pinababy69 -- well said!! Funeralparty, I do so hope you did PM Ed and Pat ia here. Before taking such steps to post here about your "issue(s)."
tim5ny -- Likes that about you. You cut the happy horse chit and get right to point..
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| Posted by: Pinababy69 at April 3, 2006, 10:34 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Just happened to glance down and see that both Ed and Pat are on the board, and unless I'm mistaken it's 11:30 at night where they are. Geez, what horrible customer service.....anyone wanna make me a bet that this is getting looked after right now?
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| Posted by: tim5ny at April 3, 2006, 10:22 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Let me see if I have this right!! You cashed out on Sunday evening and on Monday afternoon you're at a public forum complaining that your payment has taken too long? Pat and Ed are alot nicer than I am, but if I were the manager I'd pay you and tell you to get the hell out of here.. your account is closed!
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| Posted by: Pinababy69 at April 3, 2006, 10:02 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
No casino is perfect...but some do come pretty close. I don't suppose you thought to maybe send Pat or Ed a PM and ask them to look into it for you? Not just the payment itself, but the issue with support as well?
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| Posted by: funeralparty at April 3, 2006, 9:32 pm | | Topic: 32RED all hype???? Forum: Casino Meister |
Ok, so I have never been a big fan of 32RED because of their lack of a loyalty program for regular players and not much in the bonus department as well. However, I still play there occasionally, mostly due to all the great things people say about them on here.
Well after about 15 deposits, I finally manage my first withdrawal from them (a not too shabby $1150) So I contact support and ask what needs to be done as I have never cashed in here before. The person I spoke with seem disinterested in chatting with me, gving me little info, but did manage to have it flushed for me.
Now, almost EVERY poster on here heaps praise about how fast their cash in process is.........mmmmmmmm......NOT!!! To quote slotster "in the blink of an eye"...
I made my withdrawal Sunday evening. By this time their western union office was closed....so of course I expected to get my cash in Monday. It seems everyone else gets their 32RED cashins "in the blink of an eye"....so I c... | | Read Entire Entry |
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