| Posted by: cyprean at March 20, 2007, 4:50 pm | | Topic: Casino Extreme Help? Forum: Casino Meister |
I have sent them the fax back forms 3 times, which takes according to them 3-5 days to approve (a week in reality). After a week they reject them without a alid reason. This time I had forgotten to write my telephone's area code which has nothing to do with winnings. --> Let's not pay this guy in another 2 weeks! Other times I didn't even get a reason for the rejection.
This seems to happen only at rogue casinos. Casino Extreme is not a casino I recommend to anyone. Casino Extreme is a typical RTG where their only interests seem to be getting you to deposit and avoid paying you at all costs.
Please avoid this place.
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| Posted by: cyprean at March 13, 2007, 1:56 pm | | Topic: Casino Extreme Help? Forum: Casino Meister |
They still keep ignoring me. Live Chat was chatty at first but when I started to ask questions they ignore me.
Quote:
Savy> This is Savy. How can I be of assistance? Please make use of the rating system in the top right corner of this window. Thank You!
cyprean> Savy> We require all the info stated on the second page of the faxback forms.
cyprean> What do you mean
cyprean> I've sent them 2 times already
cyprean> ?
cyprean> HELLLOOOO
Please avoid this place.
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| Posted by: cyprean at March 13, 2007, 1:25 pm | | Topic: Casino Extreme Help? Forum: Casino Meister |
Just an update, casino extreme still owes me $175 and has not paid. I have given them 3 months already.
I didn't find them on the rogue lists, why is that?
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| Posted by: cyprean at March 11, 2007, 2:23 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
WD made in January - the money still has not hit my Neteller accounts.
I seriously thought that Casino Extreme > Palace of Chance/Shark/Cirrus but I am starting to think that CasinoExtreme = Virtual Group.
No replies to my e-mails in 7 days. Worrying. I keep mailing them 4 times a week.
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| Posted by: nygirl30 at March 6, 2007, 2:52 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
I did finally get paid.. It was sent to me Via Bank Wire.. Don't give up, keep at them, i bugged them everyday maybe they just got sick of me good luck!!
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| Posted by: cyprean at March 5, 2007, 4:55 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
Good luck with your cause. Casino Extreme is not paying me $175 (net winnings only $75). I requested my Cash out in January ia Neteller, and they still havent paid. The CS is terrible, and I have to wait 3-7 days for an e-mail reply. I have sent documents 2-3 times already.
I am not in the US, but using Neteller as well.
I post this with an e-mail to the other thread:
http://www.casinomeister.com/forums/...tml#post149561
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| Posted by: nygirl30 at February 10, 2007, 4:00 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
Christ here's today's news!! My head hurts it's something new everyday!! They don't even bother to email me and tell me that things have changed again.. Thank god they have live chat or i would not know what was going on..
Sasha tells me today they cant send any checks since USA player's can't play online anymore.. So now its a wire transfer? All i want is my money and i won't bother them again.. I sent a VOIDED check so they could see i was the owner of the bank account also.. Will see what tomorrow brings i guess..
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| Posted by: nygirl30 at February 10, 2007, 3:51 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
[b][color="DarkRed"]Christ here's today's news!! My head hurts it's something new everyday!! They don't even bother to email me and tell me that things have changed again.. Thank god they have live chat or i would not know what was going on..
Sasha tells me today they cant send any checks since USA player's can't play online anymore.. So now its a wire transfer? All i want is my money and i won't bother them again.. I sent a VOIDED check so they could see i was the owner of the bank account also.. Will see what tomorrow brings i guess..
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| Posted by: mikepipe at February 9, 2007, 12:01 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
that sounds fine!
I never had payment problems with them, especially because i only used c2p or neteller and their instant withdrawals.
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| Posted by: nygirl30 at February 8, 2007, 11:47 pm | | Topic: Casino Extreme Help? Forum: Casino Meister |
Okay ***Update*** All this time i have been waiting and here's the email i got today from Henry.. I got everything sent in Faxback, Driver's license, Utility bill... I was told from Sasha that if everything is in order the check will be sent next Wednesday.. I'm not complaining i just wish they would have told me to send in the docs when i first requested the withdrawal..
Hi there,
It looks like Neteller will not let us send the money to your Neteller account in near future.
Please try to get Click2Pay account so we can send the money to you instantly.
If you are not able to open C2P account please complete the attached forms..please include all necessary documents
stated on the second page so the forms can be processed and approved quickly.This is only erification of your address before the check can be issued...
Regards,
Henry
Casino Extreme
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| Posted by: Casinomeister at February 5, 2007, 8:27 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
I've sent off your PAB to Casino Extreme's management. Technically, I should have turned this PAB request down. This is your second PAB for a non-accredited casino (You had submitted on in April for Vegas Frontier). As per the PAB agreement:
Quote:
EVERY MEMBER MAY PAB ONE TIME ON ANY CASINO - ANY FUTURE PABs WILL ONLY BE ACCEPTED CONCERNING CASINOS LISTED AT CASINOMEISTER - I RESERVE THE RIGHT TO TURN DOWN FURTHER COMPLAINTS
http://www.casinomeister.com/problems.php
But I'll let this one slide - it's been submitted.
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| Posted by: RobWin at February 1, 2007, 5:20 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
Quote: Originally Posted by nygirl30
Alright this is just getting to be bullshit!! I seem to be getting a different answer everytime i ask about my money!! Here's my little email i got this morning!! What should i do about this? Maybe i should PM Casinomeister??
Good day
Thank you for your e-mail and for choosing Casino Extreme
We truly appreciate your comments and your business at Casino Extreme .
The latest news from Neteller are that they will be in near future allow us as a merchant to transfer the funds back to the players Neteller accounts.
As soon as it happens your withdrawal will be paid instantly.If this takes a long time we will make a plan to send the check to you.
For further questions or comments, please email us at
support@casinoextreme.com
Thank you for choosing Casino Extreme
Sincerely,
Terry
Write them back nygirl30 and tell them that this is unacceptable and that the... | | Read Entire Entry |
| Posted by: lojo at February 1, 2007, 3:40 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
That sucks. It looks to me that they were ery well automated and now they aren't I can tell by looking at the webpage that they don't have a lot of human interface going on. 'festive greetings december 25th' FFS
Like a lot of people you might have to just stay igilant, be patient, and hope for the best. I know that's not much help, if any. Hope it works out for you.
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| Posted by: nygirl30 at January 31, 2007, 2:55 pm | | Topic: Casino Extreme Help? Forum: Casino Meister |
Alright this is just getting to be bullshit!! I seem to be getting a different answer everytime i ask about my money!! Here's my little email i got this morning!! What should i do about this? Maybe i should PM Casinomeister??
Good day
Thank you for your e-mail and for choosing Casino Extreme
We truly appreciate your comments and your business at Casino Extreme .
The latest news from Neteller are that they will be in near future allow us as a merchant to transfer the funds back to the players Neteller accounts.
As soon as it happens your withdrawal will be paid instantly.If this takes a long time we will make a plan to send the check to you.
For further questions or comments, please email us at
support@casinoextreme.com
Thank you for choosing Casino Extreme
Sincerely,
Terry
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| Posted by: nygirl30 at January 30, 2007, 4:14 pm | | Topic: Casino Extreme Help? Forum: Casino Meister |
Thanks everyone!! I love them too, just hope i see that withdrawal "NOT" pending anymore tomorrow!! I'll let you all know..
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| Posted by: sneakattack at January 30, 2007, 3:58 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
I also have had a lot of good experiences here, though i always used neteller and there instant withdrawal option.
I wouldnt be too concerned about getting paid, i think it will just take a little time, a lot of places are way behind since neteller pulled out, but the checks seem to slowly be coming in.
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| Posted by: blackjackguide at January 30, 2007, 3:39 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
I have never had a problem being paid by this casino. They have cleaned up their act completely and my players love this place. Let us know what happens.
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| Posted by: nygirl30 at January 29, 2007, 6:27 pm | | Topic: Casino Extreme Help? Forum: Casino Meister |
Well i have sent two emails.. I was asking if someone at the casino could give me a date.. I'm hoping it will be sent to me on Wednesday.. According to Henry's last reply it should be, but not a definate answer?
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| Posted by: nygirl30 at January 28, 2007, 1:28 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
Thanks Rob!! The only other withdrawal method for me is Overnight Express check.. Hopefully this will work out alright? If i get a check from some bank in Africa my bank will never cash it!! Hopefully it will be drawn from a US bank?
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| Posted by: RobWin at January 28, 2007, 12:44 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
Quote: Originally Posted by nygirl30
Okay so my withdrawal has been pending since Jan 22nd which was on a Monday.. Does this note below mean it will get sent on Wednesday the 31st? I'm lost, this is the email i got from Henry..
If we cannot process the withdrawal instantly we revert to our old withdrawal methods which are stated on our web site and they go like this :"All the pending withdrawals are processed each week Wednesday if they are requested before and including previous week Friday".
Sounds like it should be processed on Wed. the 31st but don't know how, it didn't say anything about how.
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| Posted by: nygirl30 at January 28, 2007, 12:39 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
Okay so my withdrawal has been pending since Jan 22nd which was on a Monday.. Does this note below mean it will get sent on Wednesday the 31st? I'm lost, this is the email i got from Henry..
If we cannot process the withdrawal instantly we revert to our old withdrawal methods which are stated on our web site and they go like this :"All the pending withdrawals are processed each week Wednesday if they are requested before and including previous week Friday".
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| Posted by: nygirl30 at January 26, 2007, 5:49 pm | | Topic: Casino Extreme Help? Forum: Casino Meister |
I think they are located in Africa? Dang i say they should send me a Western Union withdrawal.. They can deduct the fee's from the 200.00 i don't mind..
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| Posted by: suzecat at January 26, 2007, 7:13 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
Quote: Originally Posted by nygirl30
I was thinking the same thing.. Overnight Express sure takes a long time!! Hopefully i'll hear something from the manager..
Makes one think they are offering Pony Express?
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| Posted by: nygirl30 at January 26, 2007, 4:58 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
I was thinking the same thing.. Overnight Express sure takes a long time!! Hopefully i'll hear something from the manager..
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| Posted by: frufrugirl at January 26, 2007, 4:16 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
Thats exactly what I was thinking! I suppose the 2 wks is the back log of reqests to withdraw..but it would have been nice if it was stated that way!
Nygirl, I wish you the best...hopefully you will get it soon!
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| Posted by: RobWin at January 26, 2007, 3:58 am | | Topic: Casino Extreme Help? Forum: Casino Meister |
Quote: Originally Posted by nygirl30
Hi everyone.. I really need someone's help with Casino Extreme.. I have been trying to reach the manager, but have not had much luck. Before all this stuff happened with Neteller i deposited $30.00 bonus free.. I always deposited that way, but i'm having a heck of a time getting my $200.00 withdrawal i know it's not much but.. The only option i have left to make the withdrawal is the Overnight Express option.. I keep asking support but they say it has to be approved from the Manager first? It's been sitting in the bank for the overnight check since Jan 22nd, and i still have not heard anything only from Henry ia email, and he said it can take up to 2 weeks to recieve the withdrawal.. Thats fine with me but how do i get approved for that method of withdrawal? I just can't seem to get anywhere? Please don't get me wrong i really love this casino and i always played there, i just wish i could get some kind of answer,and i can't do click2pay since they ar... | | Read Entire Entry |
| Posted by: nygirl30 at January 25, 2007, 10:22 pm | | Topic: Casino Extreme Help? Forum: Casino Meister |
Hi everyone.. I really need someone's help with Casino Extreme.. I have been trying to reach the manager, but have not had much luck. Before all this stuff happened with Neteller i deposited $30.00 bonus free.. I always deposited that way, but i'm having a heck of a time getting my $200.00 withdrawal i know it's not much but.. The only option i have left to make the withdrawal is the Overnight Express option.. I keep asking support but they say it has to be approved from the Manager first? It's been sitting in the bank for the overnight check since Jan 22nd, and i still have not heard anything only from Henry ia email, and he said it can take up to 2 weeks to recieve the withdrawal.. Thats fine with me but how do i get approved for that method of withdrawal? I just can't seem to get anywhere? Please don't get me wrong i really love this casino and i always played there, i just wish i could get some kind of answer,and i can't do click2pay since they are not accepting new user's? Any help or advice would ... | | Read Entire Entry |
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