| Posted by: buzzweisergrl at May 24, 2007, 11:09 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
I am having the same problem. I have a lot of info posted under wildjack casino.
I have heard all of these same stories that you are hearing. Don't know whats going on but I cant even get the rep from here to reply anymore. I was told by a friend who was a lawyer for the kahnawake gaming commission that we should continue to email, call and post on these sites until we are paid. He also said that if the money is truly frozen neither the casino or the players will probably ever see this money. Hope that is not true. Meanwhile I am still going to bug them. They owe me the money. All they ever say is havent you received other withdraws. Yes I have but that doesn't mean you can have my feb. money. Keep posting and bugging them
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| Posted by: goodie2shoes at May 4, 2007, 7:01 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
I have not been posting because a couple weeks ago I talked with a man named Jim at the VIP casino and I told him that i wouldnt post because maybe that is one reason we have not been paid. I then was promised last week that I would be paid no later than today so I call today and now im told that there is a freeze on the money because i dont know who found out that is was gambling money but who ever it was put a freeze on the banks funds. When this all happen i emailed the casino rep from here and told him my problem that i had a daughter with cancer that i needed to fly back where she lived to see her and the funds would pay my way and thats when i asked them to put it into my eco card and they wouldnt. I then borrowed the funds and told them that and that the funds had to be paid back a week ago and thats when they promised to pay me what they owe. They dont give a dam about what they owe and my personal opinion is they dont have any plans of paying us back.
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| Posted by: JJs053 at May 3, 2007, 10:52 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
That was the part I didn't understand about the Ecocard. When we make a deposit thru them, it takes a couple of days to hit the casino? It doesn't take much to confuse me. Was there a fee for getting it started, only the withdrawl fee of 10.00? Thats not bad.
I agree, I think it's just the older withdrawls. Maybe one day.
JJ
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| Posted by: oldtrvlagt at May 3, 2007, 3:34 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
I think anyone with new withdrawals isn't having the same problem we have been experiencing...I'm still waiting for the one from 2/20 and like I said earlier they told me in the last email it was "mailed" 4/12 and 5/10 is the last day...it isn't even that much...$200
I opened an Ecocard account the day Click2pay told me they couldn't send money to U.S. bank accounts and they are pretty easy to use. It takes a few days longer and there are charges ($10 to withdraw, my bank charged $10.60 for an incoming wire) but at least you can get your money in and out for the time being!
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| Posted by: JJs053 at May 3, 2007, 1:40 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
I have checked into ecocard but not quite sure how it all works. Guess I need to check it out closer. I'm glad you got your money and I'm sure I'll get mine ok, it's just the fact that I get so many contradicting emails from them. I've been playing on ip lounge for along time and have always had good luck with them, so I'm really hoping they are legit.
My check seemed to clear the bank ok after depositing it. Thanks for your reply.
JJ
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| Posted by: recruit at May 3, 2007, 12:30 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by JJs053
Well, still haven't got the bigger check for 200.00 from the ip lounge but it was supposedly mailed out the same day. hmm, imagine that. I have been emailing them every day and keep getting the same old story. It should be here any day now. I'll believe that when I'm holding it in my hand.
In my last email, I did ask them who their processor was and they said Data Cash. Has anyone heard of them? I googled them but didn't learn awhole lot from the site. The casino did say I couldn't contact them directly but they would forward any correspondence I had. .
Has anyone else been lucky enough to get any of their money yet?
Juanita
I have made two cashins with VIP Lounge - one for $7000, the other for a smaller amount...both checks arrived within 15 days of my withdrawal, cleared my bank with no problem. This was about three weeks ago? I'm sure you will get your check....have you considered opening an EcoCard account?... | | Read Entire Entry |
| Posted by: JJs053 at May 3, 2007, 12:07 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Well, still haven't got the bigger check for 200.00 from the ip lounge but it was supposedly mailed out the same day. hmm, imagine that. I have been emailing them every day and keep getting the same old story. It should be here any day now. I'll believe that when I'm holding it in my hand.
In my last email, I did ask them who their processor was and they said Data Cash. Has anyone heard of them? I googled them but didn't learn awhole lot from the site. The casino did say I couldn't contact them directly but they would forward any correspondence I had. .
Has anyone else been lucky enough to get any of their money yet?
Juanita
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| Posted by: oldtrvlagt at April 27, 2007, 11:17 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
I too have been waiting since February and was told in an email Tuesday my check was mailed 4/12..I'm wondering how long that will take! They said maybe May 10th but we shall see. Glad to know someone got paid!!
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| Posted by: JJs053 at April 27, 2007, 9:26 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Hi.
I'm new on here. Just found this a couple of days ago and I hate to see that others are going thru the same thing, but I'm also glad I'm not alone in this.
I did have some good news yesterday tho. I got one of my checks, in the mail, from the ip lounge. I had a total of 325.00 since Feb, 19, 2007 and have been going thru the same thing everyone else has. After numerous phone calls, emails, and some not ery nice ones on my part. For some reason, they had to divide the checks into two, one for 125.00 and the remaining 200.00. I never did understand their emails on explaining this to me.
Evidently, my withdrawl was among the ones in feb-march that were sent back. And, everyday the rules were changing. I know it has been difficult with the new laws, but they really need to work on their communication skills. I would get one email in the morning and another one that afternoon contradicting the first one. I have been playing on this site and jackpot factory for several years and... | | Read Entire Entry |
| Posted by: ok2playme at April 16, 2007, 3:16 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by goodie2shoes
i just went into my casino account and it say my money was processed i clicked on iew and it says confiscation.
Hey Goodie2shoes,
My withdrawals said the same thing. See River Belle thread to see what the rep had to say about that wording. Since then I got two checks but apparently theres a lot of questions whether the checks are any good. Just playing a wait and see game. I would be a real shame if we all got rubber checks!!
Take Care!
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| Posted by: PAWPRINTS at April 15, 2007, 11:20 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
I just spoke with Daniel at Allslots,He stated that the withdrawl problem has been resolved and that everyone will be paid in 2-3 weeks.Well,Ive heard this before so I guess we'll see Eva
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| Posted by: lojo at April 13, 2007, 3:48 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by goodie2shoes
i just went into my casino account and it say my money was processed i clicked on iew and it says confiscation.
Never to worry and not to panic. This has happened to others and they were paid. For the most part it seems that it is an urgency thing for alternative banking rules. Read and learn, you may well get paid. If you freak out and raise red flags, you might not.
Squeeking wheel's might not get paid, if you must slurp soup please slurp softly
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| Posted by: Itoldyouso at April 13, 2007, 2:06 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by ok2playme
Hey and thank you for your concern. I got $8K to C2P but can't get it out! The rest came in form of checks and I am keeping fingers crossing they won't be returned by my bank. You all will HEAR from me if they get returned.
Thank You
Do you think this was timed on purpose?
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| Posted by: recruit at April 12, 2007, 10:57 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by goodie2shoes
Im sorry to inform you that this isnt true it didnt go to my eco card. its still in my casino account and now they are saying 2 to 3 more weeks.
That's what I'm saying...it's the lack of ACCURATE information going out to players that rocks the boat.
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| Posted by: recruit at April 12, 2007, 10:39 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by Jackpot Factory
HI everyone,
This is David Brickman, JF Spokesperson.
I’ve been following the recent banking issues and have been glued to the threads on this forum. I’d like to comment to each and every one of you (I’ve read all the posts), but I thought it would be a best to write a general comment and address the concerns brought up by members of this forum and explain what has been going on at the Jackpot Factory lately.
During the past week, our financial department received notification from our processor that money that was thought to be withdrawn and released to our players during the month of February, was in fact, tied up in a bank, after the bank discovered that they were dealing with online gambling funds. Now, the Jackpot Factory is not the type of casino to point fingers – never was and never will be – so we take fully responsibility for this mishap and sincerely apologize to all Jack... | | Read Entire Entry |
| Posted by: ok2playme at April 12, 2007, 10:19 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by recruit
I know, I've been reading your "RiverBelle Saga"...jeeez...what a friggin' nightmare. And as WinBig so correctly points out, it would be different if they were putting "all US transactions" on hold, (as they incorrectly state) but they are not - it's only us getting PAID that is on hold.
Did I read that Riverbelle has paid some of your withdrawal, just not all of it? (I could be thinking about someone else)
best of luck...to all of us!
Hey and thank you for your concern. I got $8K to C2P but can't get it out! The rest came in form of checks and I am keeping fingers crossing they won't be returned by my bank. You all will HEAR from me if they get returned.
Thank You
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| Posted by: Jackpot Factory at April 12, 2007, 3:39 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
HI everyone,
This is David Brickman, JF Spokesperson.
I’ve been following the recent banking issues and have been glued to the threads on this forum. I’d like to comment to each and every one of you (I’ve read all the posts), but I thought it would be a best to write a general comment and address the concerns brought up by members of this forum and explain what has been going on at the Jackpot Factory lately.
During the past week, our financial department received notification from our processor that money that was thought to be withdrawn and released to our players during the month of February, was in fact, tied up in a bank, after the bank discovered that they were dealing with online gambling funds. Now, the Jackpot Factory is not the type of casino to point fingers – never was and never will be – so we take fully responsibility for this mishap and sincerely apologize to all Jackpot Factory players who have had withdrawal issues.
As a member of eCommerce an... | | Read Entire Entry |
| Posted by: footdr at April 12, 2007, 5:50 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Geezzz. This group can't even process a 400.00 withdrawal to click2pay on a timely basis. All other groups have processed my click2pay withdrawals made in the last week within 1-2 days. NOT JACKPOT FACTORY!
Plus still no answers to any of my emails.
SOMETHING HAS TO BE UP WITH THIS GROUP. AND YES, they need to be rogued ASAP.
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| Posted by: recruit at April 12, 2007, 5:10 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Frenchie, I agree with Ftdoctor - too many inquiries to the issuing bank is going to start raising red flags for ALL of us!! I posed a question to JF after getting the check today...will it clear? This is their response:
Dear Tami,
Thank you for contacting The VIP Lounge about your withdrawal.
We are happy to hear that you have received your check. As far as we are aware of at this time you should have no difficulty cashing your check. There were a small number of checks which were canceled which players have since withdrawn again, but your check was not effected.
Should we become aware of any possible problems with a batch of checks we are pro-active and we do cancel them and inform the affected customers to minimize any problems.
Should you have any additional questions or comments, please don't hesitate to contact our Customer Service Desk on the toll-free numbers listed below. We are available 24 hours a day, 7 days a week for your convenience. ... | | Read Entire Entry |
| Posted by: footdr at April 12, 2007, 4:12 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
TRYING TO CASH IT IS NOT A GOOD IDEA. Also, it is a payable through check. The local branch I checked with could not find the account number in their system. The check has a routing number printed under the payable through information that is different than the routing number on the check(I think I recall this).
The casinos have already said the check must be deposited, read threads.
Also, unless you have an account at the issuing bank with funds to cover the check should it not clear, if they can not identify the account number it is written on, they won't be cashing it.
This is what I was told by a patient of my husbands who is a banker.
RECRUIT: same thing happened to me with bellerock. THE PROBLEM IS THEY DON'T KNOW WHO HAS BEEN PAID AND WHO HAS NOT. You might want to let them know you got it so they don't screw it up. Then again, maybe you will get paid TWICE!
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| Posted by: recruit at April 12, 2007, 2:26 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
I was shocked to get my $7050 check from Jackpot Factory today....It was processed on March 28 so I didn't expect it for another ten days or so. Now the million dollar question: will it clear?? I really think that it will - I haven't heard about any JF checks NOT clearing...and it's drawn on the same bank that my Big Dollar withdrawal was drawn on, which cleared with no problem.
Funny...they sent me this "all US transactions are on hold" panicy email when I wrote to inquire...later, I got another email saying that this information concerned Feb withdrawals, which mine was not. Still later, another email with different info....I think they are as confused as we are!
Anyway, I think the fact that they paid this in a relatively short time frame (for a check, anyway) is good news.
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| Posted by: footdr at April 11, 2007, 9:56 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
goodietwoshoes, your transaction wasn't affect by the hold because you were paid to your eco card. It only affects those transactions that were ACH/Check and remain unpaid from that period, mid feb through march 5.
These were the transactions that went MIA.
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| Posted by: oldtrvlagt at April 11, 2007, 6:57 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
That same thing happened to me. And, today, when I talked to them they said they are treating it as a new withdrawal so the whole process starts over. In their case the Easter Holiday was a huge excuse, the next one was that I hadn't deposited with EcoCard, however, I then went on to explain that they had already done a withdrawal in late March to EcoCard so that excuse wouldn't fly. I just wait for chat's or phone calls to them every once in awhile to find out what the next excuse is. Funny, though, I had another casino switch my ACH withdrawal yesterday at about 1PM CST to EcoCard (which I have never used at their casino before) and the money was in my Eco account this morning imagine that!! So if I were holding my breath I would now be blue !!!!
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| Posted by: goodie2shoes at April 10, 2007, 7:32 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by footdr
I just phoned JF support as I made a withdrawal yesterday to my click2pay account.
I was informed that the "HOLDS" only affect withdrawals made from Mid Feb to March 5th, that were still unpaid.
You may want to actually phone support with your concern ersus emailing as I have found my Jackpot Factory emails not be answered as they use to.
I was told my click2pay withdrawal made yesterday would not be affected.
I had a withdrawal in March and was paid through my eco card it took for days for everything to go through and get to my bank so here is another lie they said. As to Februarys withdrawls being hard to get they reversed my Februarys winnings back into my casino account in April and i made a withdrawal through my eco card and its still not there. Now wouldnt that be considered Aprils winnings?
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| Posted by: footdr at April 10, 2007, 3:32 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Apparently the batch of withdrawals made during the period mid feb-march 5 affected. These withdrawals have been a problem since the reps post here in the beginning of march.
no other withdrawal method affected.
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| Posted by: sdaddy at April 10, 2007, 2:48 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by footdr
I just phoned JF support as I made a withdrawal yesterday to my click2pay account.
I was informed that the "HOLDS" only affect withdrawals made from Mid Feb to March 5th, that were still unpaid.
You may want to actually phone support with your concern ersus emailing as I have found my Jackpot Factory emails not be answered as they use to.
I was told my click2pay withdrawal made yesterday would not be affected.
Were withdrawals to C2P ever stopped during this hold period? I'm not sure why they would be, because they have nothing to do with the US banking system.
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| Posted by: winbig at April 10, 2007, 2:08 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by footdr
I just phoned JF support as I made a withdrawal yesterday to my click2pay account.
I was informed that the "HOLDS" only affect withdrawals made from Mid Feb to March 5th, that were still unpaid.
You may want to actually phone support with your concern ersus emailing as I have found my Jackpot Factory emails not be answered as they use to.
I was told my click2pay withdrawal made yesterday would not be affected.
So they're not going to pay players in good faith?
It's not like JF won't get the money in "limbo" back from their processor. Why )#@(*$@ the player when it's the casino's problem?
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| Posted by: footdr at April 10, 2007, 1:14 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
I just phoned JF support as I made a withdrawal yesterday to my click2pay account.
I was informed that the "HOLDS" only affect withdrawals made from Mid Feb to March 5th, that were still unpaid.
You may want to actually phone support with your concern ersus emailing as I have found my Jackpot Factory emails not be answered as they use to.
I was told my click2pay withdrawal made yesterday would not be affected.
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| Posted by: Pinababy69 at April 10, 2007, 12:08 am | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by Mousey
And if they are unable to payout they should (at least temporarily) stop accepting deposits. There was another casino group that did this same thing... VPL? They just came right out and said they had no idea how they'd pay any US players, but all the while they were accepting deposits.
Mousey, I saw another post you made regarding payouts to US players where you oiced your concern over forums and sites running deposit contests for this casino group as well as others...but not being ocal enough about informing entrants/players that there are major delays in payouts (for US players). This warrants repeating.
While the burden undoubtedly lies with the casino to inform players of the situation, I do believe that affiliates who refer people to the casinos should share some small part of it. They should not be referring new people there, and they certainly should not be asking people to deposit for contests or for anything else. Not every... | | Read Entire Entry |
| Posted by: winbig at April 9, 2007, 11:28 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by Mousey
There was another casino group that did this same thing... VPL? They just came right out and said they had no idea how they'd pay any US players, but all the while they were accepting deposits.
All while staying on the accredited list. IMHO, it's a borderline rogueable offense, but if they're to keep accepting deposits from players in the USA without any idea on how they're going to pay them, then they need to be put on probation at least.
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| Posted by: Mousey at April 9, 2007, 11:23 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by winbig
It seems that they are still taking deposits, and advising potential customers that it's business as usual as far as deposits and withdraws are concerned.
Directly from their banking page, as of today, 6:15PM ET. Note the updated time.
Last Updated: 4:28 a.m. EST, Thursday, March 8, 2007
Yes, I saw that. They're in dire need of updating. And if they are unable to payout they should (at least temporarily) stop accepting deposits. There was another casino group that did this same thing... VPL? They just came right out and said they had no idea how they'd pay any US players, but all the while they were accepting deposits.
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| Posted by: goodie2shoes at April 9, 2007, 11:22 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Well as everyone knows ive been waiting for my funds since february they eversed my funds last week into my account and i made a withdrawal through my eco card here is an email i got over the weekend:
Dear Catherine,
Thank you for contacting The VIP Lounge regarding your reversal request.
I regret to confirm that since our financial department does not work during the Ester holiday your reversal request will also be delayed to April 10th.
We are sorry for this inconvenience and wish you a happy holiday.
Should you have any additional questions or comments, please don't hesitate to contact our Customer Service Desk on the toll-free numbers listed below. We are available 24 hours a day, 7 days a week for your convenience.
Happy Holidays,
Nicky
The VIP Lounge
Jackpot Factory
http://www.jfviplounge.com/index.php
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| Posted by: winbig at April 9, 2007, 11:15 pm | | Topic: URGENT...ALL JF WITHDRAWALS ON HOLD Forum: Casino Meister |
Quote: Originally Posted by Mousey
Sounds as if deposits are on hold, also. Would be nice to have the rep confirm...
It seems that they are still taking deposits, and advising potential customers that it's business as usual as far as deposits and withdraws are concerned.
Directly from their banking page, as of today, 6:15PM ET. Note the updated time....over a month ago. Why are they so slow in warning potential customers that they'll have to wait months to get their winnings? I could understand a couple days to get the page updated, but a month? They're really looking out for the best interest of new customers...
Quote:
Update for US Players
Last Updated: 4:28 a.m. EST, Thursday, March 8, 2007
The Jackpot Factory appreciates your business and American players are always welcome at our casinos. In light of NETeller, eCheck, INSTADEBIT, PaySpark and other popular deposit methods withdrawing from the US market, we are actively s... | | Read Entire Entry |
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