| Posted by: vinylweatherman at September 25, 2007, 2:28 pm | | Topic: Casinomeister Card ID policy? Forum: Casino Meister |
Quote: Originally Posted by winbig
Whatever happened in that one case? I think it was nine.com that sold or lost some of their computers that had players information on it....
I was referring to the frequent complaints posted here of players who send in documents, are then told they have been received, then told later they haven't sent them because they are "not on file". (BelleRock, in one instance). This shows they are received in the main CS department, but never make it to the accounts department and the "secure locked filing cabinet". This means that they have been mishandled, and are therefore not secure as their whereabouts are unknown. This could lead to a breach if the "wrong person" finds them lying about either as hard copy or an E-mail.
The more often the sent documents are "lost", the more copies that exist "somewhere in the works". It is not the locked filing cabinets that are the problem, it is the often sham... | | Read Entire Entry |
| Posted by: winbig at September 25, 2007, 6:52 am | | Topic: Casinomeister Card ID policy? Forum: Casino Meister |
Quote: Originally Posted by inylweatherman
Posters in the industry are telling us that only highly trusted empolyees have access to the data, but often I see complaints posted where players have sent these documents numerous times and find they are constantly "lost in the system"
Whatever happened in that one case? I think it was nine.com that sold or lost some of their computers that had players information on it....
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| Posted by: vinylweatherman at September 25, 2007, 12:46 am | | Topic: Casinomeister Card ID policy? Forum: Casino Meister |
I had this problem when I first started. When I blanked out these numbers the casino kept rejecting the document because it "was not clear enough". I contacted the bank and they say it is generally fine to send the whole card, so I started splitting it into separate E-mails, so that someone had to intercept two E-mails to reconstruct the card.
Posters in the industry are telling us that only highly trusted empolyees have access to the data, but often I see complaints posted where players have sent these documents numerous times and find they are constantly "lost in the system" and are requested to send them again & again. A secure, locked, filing cabinet is of no use if the process of actually getting the sensitive information INTO it is such a shambles.
It would be better to have a method of securely uploading the images to a secure server, perhaps one accessible from logging in with your casino account on the website as you have to do with MG Cashcheck. Receipt ... | | Read Entire Entry |
| Posted by: Simmo! at September 24, 2007, 3:39 pm | | Topic: Casinomeister Card ID policy? Forum: Casino Meister |
Quote: Originally Posted by same old
Also isa has a new security feature in place for online transactions.
When you go to make a deposit it will ask you to "verify by isa" which basically registers you for an online transaction for that particular organisation you are depositing.
Maestro / Natwest do this too now. Very Sensible IMO. I'd generally trust the MG or Wagerworks groups but not so much the other groups unless they are brand names (generalisation). Blanking numbers is a good way to go.
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| Posted by: Trezz at September 24, 2007, 3:07 pm | | Topic: Casinomeister Card ID policy? Forum: Casino Meister |
Quote: Originally Posted by same old
Also isa has a new security feature in place for online transactions.
When you go to make a deposit it will ask you to "verify by isa" which basically registers you for an online transaction for that particular organisation you are depositing.
I got hit with a few weeks ago after changing from MC to Visa. Caught me by surprise! least to say always keep your banking password handy as you have a time limit on erifying your the legit holder of the isa card.
A ery nice security option, Kudos Visa
cheers
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| Posted by: same old at September 2, 2007, 3:42 am | | Topic: Casinomeister Card ID policy? Forum: Casino Meister |
Quote: Originally Posted by tristan727
Hi,
Just wondering what the recommended advise here is regarding when a casino wants a copy of your card used for payment? Almost all say is fine to cover the middle 4 digits, and the 3 digit security code at the back, but what if they don't allow it? Do you just accept it and allow yourself open to id theft/fraud...or can you stand your ground somehow?
cheers!
dazlazz is right in what he is saying there, having worked in the same area , the Identification department had there own department with filing caninets that were LOCKED at all times with only the highest positions being able to iew and go back into these documents. Its also to cover the companies end for auditing purposes.
You should be able to let them see the first 6 digits and the last four on the front of your CC.
The middle you can block out with either MS paint , sticky tape , anything really to block it out for yrself.
The back of your card sh... | | Read Entire Entry |
| Posted by: dazlazz at August 29, 2007, 5:38 pm | | Topic: Casinomeister Card ID policy? Forum: Casino Meister |
Hi folks,
Having worked in online gaming fraud depts at different times, you will generally find that maybe one or two ery trusted employees would have access to your personal c/c details online - Generally the IT and Fraud manager.
As regards the submitting of documents, just hide some of the numbers and provide other identification, in case other employees are tempted to use your details - This is perfectly acceptable to all reputable gaming companies.
BTW - Pretty much all reputable gaming companies pride themselves in keeping your c/c details secret. If for some reason a gaming company is hacked or a trused employee relays sensitive information, then this would destroy the reputation of the co. and they are well aware of this.
STAND YOUR GROUND!!
Regards,
Dazzla
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| Posted by: AudiManinBoro at August 28, 2007, 9:38 pm | | Topic: Casinomeister Card ID policy? Forum: Casino Meister |
Most casinos ask for a copy of the front and back of the card in question. Simply photocopy, tippex out id number on back, rephotocopy and send.
I wouldnt worry about the numbers on the front, no one can do anything without the 3 digit code and if someone at the casino really wanted to they just look up your registered card and find your whole cc number anyway so moot point in regards to that.
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| Posted by: GaryWatson at August 28, 2007, 9:28 pm | | Topic: Casinomeister Card ID policy? Forum: Casino Meister |
Quote: Originally Posted by tristan727
Hi,
Just wondering what the recommended advise here is regarding when a casino wants a copy of your card used for payment? Almost all say is fine to cover the middle 4 digits, and the 3 digit security code at the back, but what if they don't allow it? Do you just accept it and allow yourself open to id theft/fraud...or can you stand your ground somehow?
cheers!
Don't ever give them a photocopy of the 3 digits at the back of the card. Yes, it can easily be used to commit fraud. I worked for a credit card company. Ive heard too many stories. If a site asks you for that, run for the hills. They have access to this data but the essential parts should be encripted to avoid corrupt staff stealing your money. Its certainly worth reporting a site for requesting such nonsense
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| Posted by: happygobrokey at August 28, 2007, 8:00 pm | | Topic: Casinomeister Card ID policy? Forum: Casino Meister |
maybe you can stirke the numbers through by editing the image in ms paint or similar. leave it isible, but impossible to edit those lines out of the image. or block them out and tell them to look real close at the indentations from the back to make sure the blocked out numbers indeed match the number registered. for the erification number, try blocking out ~3/4 of it, leaving just the tops of the numbers. in any event, you oluntarily gave them those numbers anyway. the only worry should be if the image is intercepted or sold by the casino after the fact. for which reasons i say deface it in paint as much as possible. but most of all, have fun, and don't lose sleep worrying! thieves will be thieves, but even non-gamblers get their identity stolen, and i should hope the casino actually gives a rat's hindquarters about your sensitive info.
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| Posted by: tristan727 at August 28, 2007, 5:43 pm | | Topic: Casinomeister Card ID policy? Forum: Casino Meister |
Hi,
Just wondering what the recommended advise here is regarding when a casino wants a copy of your card used for payment? Almost all say is fine to cover the middle 4 digits, and the 3 digit security code at the back, but what if they don't allow it? Do you just accept it and allow yourself open to id theft/fraud...or can you stand your ground somehow?
cheers!
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