| Posted by: vinylweatherman at November 27, 2007, 3:15 pm | | Topic: 7 sultans casino wont pay me my pennies!! Forum: Casino Meister |
Quote: Originally Posted by BLACKJACKPRO
Hey Meister quick appology about the threads and poll!
Also they issue about the cards wasnt a problem for them it was an issue about them refunding my money and oiding my winnings they say that because my money was returned they cant issue my winnings!
WHO TOLD THEM TO REFUND MY MONEY i told them i would have the erification to them soon. It took me a couple of days to have the documents scanned as this was my first online enture to gamble online and i didnt know of such procedure any how i dint have a scanner and took a couple of days to get this done as a result my funds were sent back to my card .
Meister this wasnt a fun first time experience as I am scared off by this and will assure everyone it could also be my last.
If you can help MR Meister and change my thoughts on this it would be greatly appriciated as i do like the 7 sultans casino games and there great slots but i am scared to ... | | Read Entire Entry |
| Posted by: gerilege at November 27, 2007, 2:37 pm | | Topic: 7 sultans casino wont pay me my pennies!! Forum: Casino Meister |
I had a CC problem at FL, but it was resolved. I used moneybookers to deposit, but it was not available for withdrawal. So I registered my CC to withdraw, but I accidentally registered it as a Switch instead of VISA. The cashout was approved, but the funds were not transferred for three weeks, and it took a while to find out the reason. My account was not locked, and the payment was not denied, but I still had a problem...
So one option: had a problem, but it was completely resolved?
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| Posted by: jetset at November 27, 2007, 11:41 am | | Topic: 7 sultans casino wont pay me my pennies!! Forum: Casino Meister |
I think the 'Meister's last post and those of jas2587 really sum up this situation, and especially this:
Quote: Your account was suspended originally due to discrepancies being noted in some of the credit cards loaded on your account, more specifically Cards were loaded that are not directly in your own name. Unquote
It is unfortunate that Radhica did not mention this in the initiating post on this thread - it would have thrown far more light - and balance - on the complaint.
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| Posted by: jas2587 at November 27, 2007, 11:00 am | | Topic: 7 sultans casino wont pay me my pennies!! Forum: Casino Meister |
If I am right they returned your funds to the CC
because it was your son's an not your's
therefore it oided all play
that is probably why the security team looked into your account
to begin with
They are a great group give them another shot
just use your own CC an all will be good
Good Luck
Cindy
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| Posted by: BLACKJACKPRO at November 27, 2007, 10:33 am | | Topic: 7 sultans casino wont pay me my pennies!! Forum: Casino Meister |
Hey Meister quick appology about the threads and poll!
Also they issue about the cards wasnt a problem for them it was an issue about them refunding my money and oiding my winnings they say that because my money was returned they cant issue my winnings!
WHO TOLD THEM TO REFUND MY MONEY i told them i would have the erification to them soon. It took me a couple of days to have the documents scanned as this was my first online enture to gamble online and i didnt know of such procedure any how i dint have a scanner and took a couple of days to get this done as a result my funds were sent back to my card .
Meister this wasnt a fun first time experience as I am scared off by this and will assure everyone it could also be my last.
If you can help MR Meister and change my thoughts on this it would be greatly appriciated as i do like the 7 sultans casino games and there great slots but i am scared to open another account with them .
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| Posted by: BLACKJACKPRO at November 27, 2007, 10:09 am | | Topic: 7 sultans casino wont pay me my pennies!! Forum: Casino Meister |
Hi Radhica
Since your initial purchases were returned, it oids all previous play that took part on that account as per our Terms and Conditions.
Therefore will not be processing any winnings as they in effect were no longer won as your purchases were returned.
Kind regards
John
Floor Manager
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| Posted by: Casinomeister at November 27, 2007, 9:59 am | | Topic: 7 sultans casino wont pay me my pennies!! Forum: Casino Meister |
Hi BLACKJACKPRO,
I note your frustration - I feel your pain - but you are dealing with a company that is igilant against fraudulent claims. If you are doing something strange like using other people's credit cards, you will be flagged and your account scrutinized. This company will do what it can to clear legit players.
Also - make sure you read the instructions in the forum on posting complaints. Fortune Lounge is a member here and will assist you to fast track any problems you are having. Instructions are in the "Must Read" thread.
Also when posting polls, make sure they are balanced so that the thread doesn't turn into a "bash fest". Casino bashings don't do anyone any good at all. I've modified the poll to allow members who have had no problems to have a oice as well.
I see that you made the poll public. Do you think many players would publicly admit that they've been locked out?
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| Posted by: jas2587 at November 27, 2007, 9:42 am | | Topic: 7 sultans casino wont pay me my pennies!! Forum: Casino Meister |
I agree with what 7Sultan's did 100%
you state I was putting in the cc info
an noticed it was my sons
why didnt you stop there an get your
own card then you would not have had this problem
to save your 18 yr old son from going into debt
wouldn't the card be better off in a drawer an not
easy for it to tempt you
I have always got my cashout's from 7Sultans
withen 48 hrs the poll didnt ask that it was
all negative ?s
Hope you have better luck next time on YOUR card
Cindy
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| Posted by: BLACKJACKPRO at November 27, 2007, 9:29 am | | Topic: 7 sultans casino wont pay me my pennies!! Forum: Casino Meister |
Ok so finally somone got back to me!!
The time period was about 3 weeks now since i have been dealing with this.
They say that they were waiting to for my erifaction documents which took me a couple of days cause i had to scan them for 7 sultans and email them as i do not have a scanner soo this took about 3-4 days!
Also i had entered my sons credit card by accident not seeing it was his after but i continued to enter it anyway ( i have my sons card so that he doesnt go crazy using it. He is only 18. ) So i keep it in my wallet this part i do not deny!
After all of this i figure out of good faith considering all my documents have been erified and everything is good you would think they would atleast pay my winnings in a check. Minus the difference they credited back to my credit card. I SPEND MONEY WITH THEM AND IF THEY WANNA KEEP A GOOD PLAYER ON BOARD WITH A GOOD CIRCLE OF BIG FISHES I WOULD RECONSIDER IF I WAS THEM BUT AHHH WHO AM I ANYWAY.
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| Posted by: chuchu59 at November 27, 2007, 7:27 am | | Topic: 7 sultans casino wont pay me my pennies!! Forum: Casino Meister |
What kind of time frame are we talking about here? For unknown reasons, all my accounts with FL were locked 2 years ago although there were no pending withdrawals. They were all reopened after I complained furiously. It took them several weeks.
If this has only been ongoing for a couple of days, you should exercise patience as they have not explicitly stated that you will not get paid. However, if it's been much longer then its a different story altogether.
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| Posted by: BLACKJACKPRO at November 27, 2007, 7:07 am | | Topic: 7 sultans casino wont pay me my pennies!! Forum: Casino Meister |
Ok so heres the story i deposited over $1000 usd with 7 sultans. I hit a jackpot in there penny slots i won 3000 dollars but guess what !!
They wont pay, they only refunded my deposit!! and they keep saying that im under investigation and my account is being reviewed i provided all my details to them passport utility bill etc. but nothing anyone else have this problem with them im sure there are more cases!
here is some proof!!
Hi Radhica
Thank you for contacting the Casino desk.
I have checked your account in detail and I can advice on the following:
On the 8th November 07 two transactions were refunded for $300.00 each, totaling $600.00
On the 14th November 07 another transaction was returned for $450.00
This totaled $1050.00 which was the original deposit amount made on the account.
I have also checked with our Player Security Company and regretfully no information has been update... | | Read Entire Entry |
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