| Posted by: BingoT at December 13, 2007, 2:28 pm | | Topic: Playtech and its rogue sons Forum: Casino Meister |
Just a good bump to do here for Trixa07 & Hakapuku
Quote: Originally Posted by Trixa07
Hi
I Played at XXL CLub Casino and ended up winning. Now i cant get my money, and absolutely no contact is available from their support. Can anyone help?
Jan Trixa
Username etc i can post if needed.
Quote: Originally Posted by hakapuku
When one year ago Casino Fortune group of playtech casinos disappeared with players' money Playtech didn't compensate a dime to any player. Now the same will happen again with XXLclub casino. I think that Playtech itself should be rogued at this website.
Here is my thread that i created more than a month ago. It is still ery actual as we can see:
http://www.casinomeister.com/forums/...ogue-sons.html
And look who replied me second in that thread! It was XXLclubcasino representative who claimed that i say the wrong things about playtech, and that 99% of the problems with ... | | Read Entire Entry |
| Posted by: paul02085 at November 10, 2007, 5:42 am | | Topic: Playtech and its rogue sons Forum: Casino Meister |
Quote: Originally Posted by hakapuku
I want to know: how is it possible that such a big and respected company like Playtech does nothing about evil casinos that operate on its platform? For example- Casino Fortune and Mapau in the past. Maxima casino right now. Also there is a group of playtech casinos that are rogued for years: Indio, African Palace,Black Widow, Sterling House etc. These casinos just steal players' money. They take deposits and don't pay winnings. That is exactly what they do. And Playtech does ABSOLUTELY NOTHING to prevent this. Playtech doesn't care! So how can this "big and respected" company ,which covers the ugly thieves under its wings, how can this company trade its shares on the stock exchange? Nobody should trust Playtech afterall! And don't tell me that Playtech is just a software provider! They give these thieves their software and their name, and that is why many ppl go to play at these casinos and lose all their money (no matter how lucky they are... | | Read Entire Entry |
| Posted by: BBKPoker at November 6, 2007, 11:32 pm | | Topic: Playtech and its rogue sons Forum: Casino Meister |
Quote: Originally Posted by XXLClubCasino
This is not entirely true. Playtech do care about each and every player complains. You can submit a complain directly to Playtech here: www.playtech.com
Playtech will contact the operator and request full disclosures of the player complain. Playtech will give their opinion about a fair resolution to the problem and urge the operator to act accordingly; the finale decision so remain to the operator.
Most of the complains are always involving bonuses and their associated conditions. Also please note that from daily 1000s of transactions in/out only a waste minority ends up in complain.
For our casino in 2006 we had 12 player complains and processed over 15'000 transactions (IN/OUT) so roughly 1 in a 1000 transaction will produce a complain that can mostly be solved between the parties without involving the meister or playtech.
Again 99% of any casino disputes are raised due to bonuses. To stay out of any trouble ... | | Read Entire Entry |
| Posted by: vinylweatherman at October 31, 2007, 10:58 pm | | Topic: Playtech and its rogue sons Forum: Casino Meister |
Yes, and Playtech really responded well in the Action Online saga - only took them 4 months to decide that as no-one would reply they might have a problem. They did, they had gone bust some 4 months previously, and were at first ILLEGALLY attempting to trade themselves out of bankruptcy by advertising and taking new deposits while being unable to pay their creditors (mostly players withdrawals).
This shows to us the exacting standards that Playtech aspire to. They might act more quickly if their fees were unpaid. Worse than this, there is nothing in place to compensate players where casinos go bust, Microgaming have a fund in place, and this concentrates their minds when it comes to the behaviour of the operators, as they could end up footing the bill. Microgaming complaints tend to be about bonuses, not about total thievery as with some RTG's and a couple of the worst Playtechs.
The likes of Maxima are "evil" because they send lying spam offers that they have every intention o... | | Read Entire Entry |
| Posted by: hakapuku at October 30, 2007, 2:09 pm | | Topic: Playtech and its rogue sons Forum: Casino Meister |
To XXL: As far as i know playtech's dispute option at their website is not responding to players' queries for a long time already. Players are cheated by Maxima casino on a daily basis. Did you hear about anybody who was helped by Playtech against Maxima casino? I never did!
To casinomeister: Ok, may be what i wrote was somehow one sided. There are many good and honest playtech casinos out there. Anyway, i have no idea why playtech is so unwilling to deal with the rougsters using their software? It smells not good. Definitely! Casino Fortune group left the field with thousands and thousands of dollars stolen. Did Playtech try to compensate the players? Did Playtech even made one single statement about this? They don't care!
Now , the reason why i wrote what i write now is Maxima casino. For a long time now they are offering a huge 300% bonus up to 600 euro and the ppl are seduced to play there. At the end everybody lose. They will not pay you and will use any possible excuse to do it. An... | | Read Entire Entry |
| Posted by: Casinomeister at October 30, 2007, 11:41 am | | Topic: Playtech and its rogue sons Forum: Casino Meister |
Quote: Originally Posted by hakapuku
I want to know: how is it possible that such a big and respected company like Playtech does nothing about evil casinos that operate on its platform? For example- Casino Fortune and Mapau in the past. Maxima casino right now. Also there is a group of playtech casinos that are rogued for years: Indio, African Palace,Black Widow, Sterling House etc. These casinos just steal players' money. They take deposits and don't pay winnings. That is exactly what they do. And Playtech does ABSOLUTELY NOTHING to prevent this. Playtech doesn't care! So how can this "big and respected" company ,which covers the ugly thieves under its wings, how can this company trade its shares on the stock exchange? Nobody should trust Playtech afterall! And don't tell me that Playtech is just a software provider! They give these thieves their software and their name, and that is why many ppl go to play at these casinos and lose all their money (no matter how lucky they are... | | Read Entire Entry |
| Posted by: chuchu59 at October 30, 2007, 11:27 am | | Topic: Playtech and its rogue sons Forum: Casino Meister |
The playtech support guys may be quick in responding but they arent ery professional. I told them there was a glitch in their software in the 'Play for fun' mode where the house way in paigow poker is constantly wrong and they replied hastily saying that they didnt notice any irregularities. I have seen these things happening at least a dozen times but the mircogaming software does not err in this. Although this was not a complaint, it helps you realise what kind of personnel are employed to handle their assigned cases.
| | Static Link |
| Posted by: XXLClubCasino at October 30, 2007, 11:15 am | | Topic: Playtech and its rogue sons Forum: Casino Meister |
This is not entirely true. Playtech do care about each and every player complains. You can submit a complain directly to Playtech here: www.playtech.com
Playtech will contact the operator and request full disclosures of the player complain. Playtech will give their opinion about a fair resolution to the problem and urge the operator to act accordingly; the finale decision so remain to the operator.
Most of the complains are always involving bonuses and their associated conditions. Also please note that from daily 1000s of transactions in/out only a waste minority ends up in complain.
For our casino in 2006 we had 12 player complains and processed over 15'000 transactions (IN/OUT) so roughly 1 in a 1000 transaction will produce a complain that can mostly be solved between the parties without involving the meister or playtech.
Again 99% of any casino disputes are raised due to bonuses. To stay out of any trouble play without any bonuses and ask the casino to incr... | | Read Entire Entry |
| Posted by: chuchu59 at October 30, 2007, 10:35 am | | Topic: Playtech and its rogue sons Forum: Casino Meister |
You can pour as much scorn on them as you like but things wont change as long as it doesnt affect their business. Playtech cares most about the licence fees and they try to put in more games especially progressives to entice players who will then patronise casinos. Whether the casinos pay or not is none of their concern as it seems the harm to their reputation does not dent their profits. Unless you are able to mobilise players to boycott all Playtech-powered casinos (please include RTG as well), they wont be bothered with occasional loss of players.
| | Static Link |
| Posted by: hakapuku at October 30, 2007, 9:30 am | | Topic: Playtech and its rogue sons Forum: Casino Meister |
I want to know: how is it possible that such a big and respected company like Playtech does nothing about evil casinos that operate on its platform? For example- Casino Fortune and Mapau in the past. Maxima casino right now. Also there is a group of playtech casinos that are rogued for years: Indio, African Palace,Black Widow, Sterling House etc. These casinos just steal players' money. They take deposits and don't pay winnings. That is exactly what they do. And Playtech does ABSOLUTELY NOTHING to prevent this. Playtech doesn't care! So how can this "big and respected" company ,which covers the ugly thieves under its wings, how can this company trade its shares on the stock exchange? Nobody should trust Playtech afterall! And don't tell me that Playtech is just a software provider! They give these thieves their software and their name, and that is why many ppl go to play at these casinos and lose all their money (no matter how lucky they are at the tables). In my opinion, Playtech has its shar... | | Read Entire Entry |
|