| Posted by: vinylweatherman at January 10, 2008, 1:27 pm | | Topic: [RESOLVED] casino rewards 11 days and counting for payment Forum: Casino Meister |
I can speak for Neteller, and when a withdrawal is "processed", it is in the player's Neteller account in SECONDS. Neteller does NOT have ANY "1 - 2 business days" wait between the payment from the merchant account of the casino and the receiving account. I expect Moneybookers works on the same principle.
Delays are caused when casinos say the withdrawal has "been processed" when in fact it has not. Often they have merely sent it to their accounts department for processing, but tell the player it has been processed. They quote this "1 to 2 day" delay to cover up this lag between "sent for processing", and the accounts department actually making the request to process through the merchant Neteller (or Moneybookers) account.
Each day of public holiday should add 1 day of extra delay to payment. One problem is that the process may not be automatic, and the 48 hour MG reversal period is NOT honoured unless hour 49 is a working day. If r... | | Read Entire Entry |
| Posted by: LOOKAWAYORELSE! at January 1, 2008, 11:26 am | | Topic: [RESOLVED] casino rewards 11 days and counting for payment Forum: Casino Meister |
Hi maxd i didnt realy mind the wait either as i kinda new that they would pay.
But i still have not been paid how about you chuchu ?
Maybe a complaint would be a good thing as i have not done this before and it would make me more comfortable with this procedure.
But is the hassle worth it all there gonna say to tess is its a holiday period end off.
But still the post was me bitching i need to do it somewhere and other members to c how they treat players is a good thing theres just to many other micros to game at.
I think i will do the complaint later when all things are done now that all things are said.
| | Static Link |
| Posted by: Edward D. Wood at December 31, 2007, 2:50 pm | | Topic: [RESOLVED] casino rewards 11 days and counting for payment Forum: Casino Meister |
Well well well...its like an error in the matrix. The same (sort of) happened to me.
When the casino is so strikt and absolutely with their T&C`s, and payment blahblah, and security checks..THEN I as a customer have the right and the privilege to be paid as in the T&C`s, which is like a bible, as mentioned. OTHERWISE...if there are holidays...I want to informed that there is a public holiday and the payments delay for about XXX days.
THATS the way to deal with customers.
the funny thing is...every time when this happens. It really first starts when YOU as a customer starts to write or chat. They would let uninformed about the payment. "Sale and forget".
Wow...strange, how many times I throw in my 2 cents. There must be a nest of them
| | Static Link |
| Posted by: chuchu59 at December 31, 2007, 12:57 pm | | Topic: [RESOLVED] casino rewards 11 days and counting for payment Forum: Casino Meister |
Actually, I dont really mind a couple of days delay in getting payment but the stalling tactics used by this Group in delaying payments is ludicrous. With other MG casinos like Roxy Palace, they may hold your withrawal for 48 hours but once that period is over they pay within several hours. If the reversible period is 72 hours or even 96 hours, just say so and the players can decide for themselves whether they should play. A 48-hour reversible period followed by a confirmation that your cashout has been processed and then another wait for several days (even longer if there are public holidays) just isnt reasonable.
The cashout at Golden Tiger hit my account in 3 days but the one at Zodiac took more than a week and now this. Eventually, they do pay but why take so long?
| | Static Link |
| Posted by: maxd at December 31, 2007, 11:10 am | | Topic: [RESOLVED] casino rewards 11 days and counting for payment Forum: Casino Meister |
Complaints concerning Casino Rewards is a special case: as a first step you need to contact Tex Rees, the eCOGRA rep, ia this page. We can only get involved once Tex has seen and responded to the issue.
LATER: I have emailed Tex to let her know about this issue and that you'll be contacting her directly.
| | Static Link |
| Posted by: chuchu59 at December 31, 2007, 5:36 am | | Topic: [RESOLVED] casino rewards 11 days and counting for payment Forum: Casino Meister |
Whoa! Such similarities. Lost a bit at a Rival casino and about $200 at arious MGs during the holidays. There are difficulties in me depositing so I waited eagerly for the funds from Aztec Riches (casino rewards) Mind you, if my computer was able to show unblurred images of 3 Dice games, I would have played there too.
| | Static Link |
| Posted by: LOOKAWAYORELSE! at December 31, 2007, 5:30 am | | Topic: [RESOLVED] casino rewards 11 days and counting for payment Forum: Casino Meister |
Hi chuchu i got sent a reply to a email saying that two days latest from now the two days were up sent anouther email got the exact same message again wated two days sent a third got no reply.
Had a crappy night off gaming too lost my stack at rival big time then again at 3dice 50 cent bet king tut $250 no free spins jeez just wanted to see em even on a skank my mind would be at rest with my stack god bless you last gambling stack off the 07 may you rest in peace
| | Static Link |
| Posted by: chuchu59 at December 31, 2007, 5:18 am | | Topic: [RESOLVED] casino rewards 11 days and counting for payment Forum: Casino Meister |
Of course you are not the only one mate. I initiated a withdrawal on the 22nd, was told it had been processed on the 27th but there is still no money in my moneybookers account. Normally, when a casino sends confirmation that the withdrawal has been processed the money is there almost instantly.
The e-mail they sent me did say, though, that it would take 1-2 days for delivery and even if I take these as working days, I should receive the funds latest today.
| | Static Link |
| Posted by: LOOKAWAYORELSE! at December 31, 2007, 4:57 am | | Topic: [RESOLVED] casino rewards 11 days and counting for payment Forum: Casino Meister |
Sorry all dont know if its in the right thread but got to ent my im not angry you know the score somewhere thanks casino meister bye.
Please wait for an operator to respond.
You are now chatting with Elli.
Elli: Welcome to the CR Helpdesk Live Chat service. How can I help you?
Timothy : Hi i have not been paid my last withdrawl
Timothy : and i put it in on the 20th off december
Timothy : 11 days now
Elli: Can you please confirm your Casino account number for me?
Timothy : blank
Elli: Thank you.
Elli: Please hold for a moment while I check the details in your account.
Timothy : ok
Elli: The money has been sent to your ecash account on the 27th.
Elli: Please check your account in 24 hours.
Elli: It should be in there ery shortly.
Timothy : sorry i dont beleive you
Timothy : i keep getting told this
Elli:... | | Read Entire Entry |
|