| Posted by: KasinoKing at January 25, 2008, 3:21 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Yet another new one today - and not even pretending to have an 'unsubscribe' link!
Even using the CasinoMeister's good name in their promo!
Quote:
Sign up at Spin Palace today and get a €1000 bonus!!
Spin Palace Casino
Shortly after its launch in 2002 Spin Palace won the prestigious Casinomeister award ‘Best New Casino 2002’ and a string of other awards including Gamblng Online Magazine’s ‘Editor’s Pick’ and ‘Best New Site Concept’. Now in its 6th year of operation Spin Palace is one of the biggest and most respected online casinos in the world. The site is powered by Microgaming’s Viper software and offers over 260 Vega$ Style c@sino games.
NEW Spin Palace Slots Tournaments
The links are all: http: // casiveo.com/ sendstudio/link.php?M=26195&N=4&L=5&F=H
And when clicked re-direct to http: // www. spinpalace.com/eu/
(Obviously 26195 is this persons ... | | Read Entire Entry |
| Posted by: vinylweatherman at January 16, 2008, 12:32 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Majorbonuses is back with the Spin Palace and "Csinomeister" spam.
Just how effing long is it going to take to "talk to" this affiliate?
----------------------------------------------------------------------
We are sorry to see you go but we know you like these newsletters so here is one for your perusal.
Please send us any feedback you have regarding these to the email addresss below.
We welcome all feedback and a ery interested in hearing what you have to say about our products.
<image ad for Spin Palace casino as posted before>
<fake unsubscribe and unauthorised reference to "Csinomeister" - offer also seems to be wrong, billed as $500 here at Casinomeister>
Quote:
Spin Palace Casino
Shortly after its launch in 2002 Spin Palace won the prestigious Csinomeister award 'Best New Csino 2002' and a string of other awards including Gmbling Online Magazine's 'Editor's Pick' a... | | Read Entire Entry |
| Posted by: vinylweatherman at January 15, 2008, 4:26 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
My daily ration has arrived.
-----------------------------------------------------------------------
Find out why Spin Palace has become THE premier destination for online gamblers, download and play today!
spamttp://worldecasino.net.cn/
-----------------------------------------------------------------------
I don't know about online gamblers, but it has certainly become the premier destination for online SPAMMERS!
The Gambling Commission have replied. They can only act themselves if the casino is regulated within the UK. They seem to lack the ability to take action against whitelisted casinos, and I suspect they might be powerless to enforce the rules about advertising into the UK either. Spin Palace itself is regulated in Malta, having moved from Kahnawake. It would be a matter for Malta, or the EU, however, the EU have yet to reach an agreement on a common approach to online gambling, with some even going for a ban.
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| Posted by: vinylweatherman at January 14, 2008, 9:33 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Yes, the currency DOES rotate, however their terms do NOT give any choice as to currency, as a few players have found out by getting their fingers burned. It is because of this term, that it can be said that ANY mention of the UK Pound, however formulated, is specifically directed at UK players, and no other country; thus, it falls foul of the UK Gambling Commission regulations that specify that only whitelisted and EEA located casinos may advertise to UK players. My Email address is an ISP based one, and can be identified geographically as being a UK mailbox.
I cannot be held responsible for what happens if I were to forward this issue to the UK Gambling Commission, or indeed Trading Standards. It is Playshare's responsibility to make themselves aware of any updates to the terms and conditions for marketing into the UK, they were clearly posted on 1st September last. This group expect PLAYERS to read and understand the terms, so why should it be any different for them when it comes to our co... | | Read Entire Entry |
| Posted by: winbig at January 14, 2008, 7:51 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by inylweatherman
Another day, another pair of spams from the duo of Spin Palce and Playshare.
---------------------------------------------------------------------
If you love slots then you'll just love Spin Palace, with over 120 slots including, ideo slots, feature slots, 3 reel slots, 5 reel slots and massive jackpot slots!
httspammer://greateucasinos090.com/
-----------------------------------------------------------------------
Other spams from the rogues of course, including Palace of Chance and that Magic Crackpot place.
Interestingly, I am addressed by name by the Playshare spammer (possibly a result of my Email address). The advert is also ILLEGAL, since on eof the currencies shown is the UK Pound, and we have it on file from Mario that the Pound is ONLY for the use of UK Resident players. The fact that the "Kahwanake" seal is on the spam renders the whole banner ad illegal under the recent announcem... | | Read Entire Entry |
| Posted by: vinylweatherman at January 13, 2008, 11:07 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Another day, another pair of spams from the duo of Spin Palce and Playshare.
---------------------------------------------------------------------
If you love slots then you'll just love Spin Palace, with over 120 slots including, ideo slots, feature slots, 3 reel slots, 5 reel slots and massive jackpot slots!
httspammer://greateucasinos090.com/
-----------------------------------------------------------------------
Other spams from the rogues of course, including Palace of Chance and that Magic Crackpot place.
Interestingly, I am addressed by name by the Playshare spammer (possibly a result of my Email address). The advert is also ILLEGAL, since on eof the currencies shown is the UK Pound, and we have it on file from Mario that the Pound is ONLY for the use of UK Resident players. The fact that the "Kahwanake" seal is on the spam renders the whole banner ad illegal under the recent announcement by the UK Gambling Commission to ... | | Read Entire Entry |
| Posted by: vinylweatherman at January 12, 2008, 9:40 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
and again today:-
--------------------------------------------------------------------
Find out why Spin Palace has become THE premier destination for online gamblers, download and play today!
http://greateucasinos090.com/
----------------------------------------------------------------------
Also one from Grand Mondial
----------------------------------------------------------------------
We are sorry to see you go but we know you like these newsletters so here is one for
your perusal. Please send us any feedback you have regarding these to the email addresss
below. We welcome all feedback and are interested in hearing what you have to say about our products.
<grand mondial image advertising new games>
When you purchased your subscription you indicated that you wished to receive our follow up newsletters. If you wish to never receive any emails from us please use the safe unsubscribe link. You are sub... | | Read Entire Entry |
| Posted by: vinylweatherman at January 12, 2008, 2:18 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Spin Palace Casino
Shortly after its launch in 2002 Spin Palace won the prestigious Csinomeister award 'Best New Csino 2002' and a string of other awards including Gmbling Online Magazine's 'Editor's Pick' and 'Best New Site Concept'. Now in its 6th year of operation Spin Palace is one of the biggest and most respected online casinos in the world. The site is powered by Microgaming's Viper software and offers over 250 csino games.
Latest Offer - £1000 Free and 1 hour to make as much cash as you can!
They can't even get the offer right, it's 500 not 1000 (Casinomeister banner ad), and they can't spell.
It's not spelt "Csinomeister"
The correct spelling is "Injunction", is it not Bryan
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| Posted by: vinylweatherman at January 10, 2008, 1:12 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Over 280 state of the art casino games available at Spin PAlace
httfukoff://greateucasinos090.com/
-----------------------------------------------------------------------------------
Is today your lucky day? Play Spin Palace today and win BIG!
httfukoff://greateucasinos090.com/
---------------------------------------------------------------------------------------
Jackpot total currently over 6,000,000EURO - play now and win!
httforchristsakefukoffp://greateucasinos090.com/
---------------------------------------------------------------------------------------
Over 280 state of the art casino games available at Spin PAlace
httgodimfedupwiththisp://greateucasinos090.com/
----------------------------------------------------------------------------------------
another one(s) today IN SUPER DOUBLE STEREO, regular as clockwork - from one of those cheap Rolexes
All look to be the ... | | Read Entire Entry |
| Posted by: Matthew23 at January 10, 2008, 12:56 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Palace Group: yet another spam thread started on casinomeister....or should I say "csinomeister" lol
Affiliate Manager: LOL!!!!............ this spam generator is great. we just sent out another million emails.
Palace Group: how'd it go?
Affiliate Manager: we got a 10% return rate
Palace Group: great!!! thats really high!!!!
Affiliate Manager: yeah...... a hundred thousand people telling us to fuck off....
Palace Group:
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| Posted by: vinylweatherman at January 9, 2008, 3:33 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Spin Palace are STILL at it.
It can't be rocket science, this spammer does not move around, always "majorbonuses", and always the exact same copy, including the reference to Casinomeister (as Csinomeister) that Bryan asked to be removed "right now".
I wonder if the UK Gambling Commission can do something about this, I will ask.
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| Posted by: vinylweatherman at January 7, 2008, 9:26 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Jackpot total currently over 6,000,000EURO - play now and win!
http://wow888spincasino.com/
It's the SUBJECT line that gives the game away though:-
"Spin Palace has become THE premier destination for online gamblers"
And the sender?
"hymie aruna [curtis6raj66@belizemail.net]"
and me?
"Bernie Hutchison"
err, well NO, not last time I looked
If the sender domain is true, this looks like a big time spammer out of Belize, the same place much of the Fortune Lounge spam came from.
Belize is pretty much a "free for all", with companies able to hide behind secrecy laws. Belize City is a kind of "anything goes freeport", a huge industrial park known by Fortune Lounge players as "Driftwood Bay". It is home to many scammers, spammers, companies that would rather hide the ownership details and avoid answerability ... | | Read Entire Entry |
| Posted by: Mousey at January 6, 2008, 10:28 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Sooo... at least this is one spam campaign that's not clogging my Hotmail account -- I am presuming it's only because Palace Group no longer accept US players, because I always get at least the early wave of any wildass casino spam in at least one Hotmail account. Which, to me, means the Palace spam isn't merely broadcast mailed to random email addresses. What is their source for email addresses??
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| Posted by: vinylweatherman at January 6, 2008, 8:10 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
If you love slots then you'll just love Spin Palace, with over 120 slots including, ideo slots, feature slots, 3 reel slots, 5 reel slots and massive jackpot slots!
httwhatever//yoursluxgaming.com/
Palace Group have totally lost control of the situation
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| Posted by: vinylweatherman at January 5, 2008, 8:41 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by peteyweestro
club world is still going strong in the usa with club usa
Well, at least the spam was true then. I got another one today.
It simply cannot be excused as a "newsletter" that I somehow "purchased a subscription" for, as I get many, many copies, all exactly the same.
It would be like subscribing to a weekly magazine, and getting one or two copies of it every day for the week.
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| Posted by: vinylweatherman at January 5, 2008, 3:49 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by Trezz
Hi all,
I'm about as sick of this SPAM as everyone else.
It's bad enough being perpetually bombarded by porn, iagra, penis pills & dodgy casinos to name a few. But, when a legit casino that I and other hold in high regard are associated to it, I draw the line.
So everyone is aware I sent an email to Wagershare the aff program for Spin Palace. I received what could only be discribed as a generic response, (many other received the same email). Some hog wash about it being a media buy.
Things didn't gel, so I started digging...
I discover that the routed URL was being hosted on the Spin Palace server. With this I sent Mr Alex M of Wagershare and presented him with these finding:
-----------------------------
Domain Name: BIGSPINWINNERS151.COM
Registrar: GODADDY.COM, INC.
Whois Server: whois.godaddy.com
Referral URL: http://xxxxx.godaddy.com
Name Server: NS47.DOMAI... | | Read Entire Entry |
| Posted by: vinylweatherman at January 5, 2008, 3:43 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by lifechooser
Hello there! I'm late to the thread, but I think I may be able to help here.
I'm getting loads of spin palace emails too. I've checked the to: addresses and they ary, but they are all casino addresses. I only have one spam currently, as I have deleted the rest, and it is addressed to totesport@ (remember their wonderful excuses in my other thread). I'm fairly certain that nearly all of my leaked addresses have been used in this campaign, so playboy@, intercasino@, intercasinouk@, littlewoods@, totesport@ and bluesq@, although off the top of my head, I don't recall any spin palace spam to the bluesq address.
I'll have a look at my spam over the next few days and report back on what addresses are being used. As for chasing the casinos who leak information down, good luck, though I would be glad to help in any way I can.
It would be impossible to determine which casino leaked what to whom. However, if it is ONLY address... | | Read Entire Entry |
| Posted by: lifechooser at January 3, 2008, 5:24 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Hello there! I'm late to the thread, but I think I may be able to help here.
I'm getting loads of spin palace emails too. I've checked the to: addresses and they ary, but they are all casino addresses. I only have one spam currently, as I have deleted the rest, and it is addressed to totesport@ (remember their wonderful excuses in my other thread). I'm fairly certain that nearly all of my leaked addresses have been used in this campaign, so playboy@, intercasino@, intercasinouk@, littlewoods@, totesport@ and bluesq@, although off the top of my head, I don't recall any spin palace spam to the bluesq address.
I'll have a look at my spam over the next few days and report back on what addresses are being used. As for chasing the casinos who leak information down, good luck, though I would be glad to help in any way I can.
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| Posted by: vinylweatherman at January 1, 2008, 10:22 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by Zoozie
I also got this snail mail today and I was equally surprised. Of course I had to see what "spcasino" was and I had expected some a new Playtech rogue casino though the mail had the "Palace Group" logo.
But why make a URL and just forward to "spin palance"? White label?
And the offer in the mail (1 hour free slot play) was only for new customers, so why the hell then send me the mail? Someone sold me out.
What saddens me most is that this is traced to the Palace Group which so far has been clean in my book.
This just proves my point. This is an INTERNATIONAL campaign, and rules out it being a localised UK company using alternate sources of UK details for use with marketing a client.
This can only mean my full details have been released by the online casino(s) to arious third party marketing firms, who are now using them beyond simply servicing the casinos I have accounts with by bulk... | | Read Entire Entry |
| Posted by: lojo at January 1, 2008, 6:02 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
If spam is a problem, it's probably time to hold all people with access to databases feet to the fire, and when the smoke clears, do it again. I have an email box that has never had a rogue casino in it - until recently.
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| Posted by: Zoozie at January 1, 2008, 1:06 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by inylweatherman
This is a pertinrnet question. I have just received a SNAIL mail "spam", that addresses me by name and has my FULL address.
It invites me to a special new year PERSONAL promotion for "www.spcasino.com"
There is NO detail of the sender whatsoever, but I decided to click on this "spcasino" and lo and behold it is F***ing SPIN PALACE AGAIN!!!!
This is beyond a joke!
I also got this snail mail today and I was equally surprised. Of course I had to see what "spcasino" was and I had expected some a new Playtech rogue casino though the mail had the "Palace Group" logo.
But why make a URL and just forward to "spin palance"? White label?
And the offer in the mail (1 hour free slot play) was only for new customers, so why the hell then send me the mail? Someone sold me out.
What saddens me most is that this is traced to the Palace Group which s... | | Read Entire Entry |
| Posted by: vinylweatherman at January 1, 2008, 12:33 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
This is a pertinrnet question. I have just received a SNAIL mail "spam", that addresses me by name and has my FULL address.
It invites me to a special new year PERSONAL promotion for "www.spcasino.com"
There is NO detail of the sender whatsoever, but I decided to click on this "spcasino" and lo and behold it is F***ing SPIN PALACE AGAIN!!!!
This is beyond a joke!
Spamming by a "rogue affiliate" is bad enough, but is seems some of these "rogue affiliates" have been handed my SNAIL mail details as well.
Since I ALREADY have an account at Spin Palace, this is proof absolute that this does NOT come from them, but from an "affiliate" who has no idea whether the targets already have an account.
Just like the spam, the mailshot seeks to disguise the true website by dressing it up as this "spcasino.com". There is ABSOLUTELY NO NEED FOR THIS DECEPTION, why not simply have the proper c... | | Read Entire Entry |
| Posted by: vinylweatherman at December 20, 2007, 8:02 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Could this be why some casinos seem unduly lax when the spam is reported to them, because they have actually paid a company to send it out.
In the case of the media buy, were our E-mail addresses held by Palace group for our accounts also passed on to help the media company compile their mailing list.
Certainly, while the lists may have an opt out, they were never gained by an opt-in procedure. There is a big difference in law between being sent communications by a company you have a relationship with, but passing that address information to third parties for connected marketing without permission is a different matter. In fact, under EU data protection laws it is illegal. Customers must be able to separately agree or not agree to receive promotional material from the company itself, and "selected third parties" of that company. It is not acceptable to require customers to opt in to both, or neither.
This will come to the fore when such casino groups market into the EU (as they ... | | Read Entire Entry |
| Posted by: Casinomeister at December 20, 2007, 1:55 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by Trezz
"All publishers who wish to send out mailers for any of The Palace Group properties are given a 'mailing domain' to use. This is true whether the publisher be a revenue share affiliate or a media buy. This is done because when a domain is used in a mailer it invariably ends up on a blocklist regardless of whether the list is opt-in or double opt-in."
"Without giving these seperate mailing domains it results in our main domains being blacklisted which then makes it impossible to contact our existing players with promotions etc. This is also why mailers are not available from WagerShare because a new domain is issued to every single person who wishes to send one out."
"This is the only reason that the domain in question is on the same server as Spin Palace. I can categorically state that the email you received DOES NOT originate from Spin Palace but a media buy from the marketing department who are investigati... | | Read Entire Entry |
| Posted by: Trezz at December 20, 2007, 1:05 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Hi all,
I'm about as sick of this SPAM as everyone else.
It's bad enough being perpetually bombarded by porn, iagra, penis pills & dodgy casinos to name a few. But, when a legit casino that I and other hold in high regard are associated to it, I draw the line.
So everyone is aware I sent an email to Wagershare the aff program for Spin Palace. I received what could only be discribed as a generic response, (many other received the same email). Some hog wash about it being a media buy.
Things didn't gel, so I started digging...
I discover that the routed URL was being hosted on the Spin Palace server. With this I sent Mr Alex M of Wagershare and presented him with these finding:
-----------------------------
Domain Name: BIGSPINWINNERS151.COM
Registrar: GODADDY.COM, INC.
Whois Server: whois.godaddy.com
Referral URL: http://xxxxx.godaddy.com
Name Server: NS47.DOMAINCONTROL.COM
Name Server: NS48.DOMAINCONTROL.... | | Read Entire Entry |
| Posted by: vinylweatherman at December 20, 2007, 11:43 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by winbig
am I the only one that noticed the "csinomeister best new casino 2002" part?
Didn't see that, but it's a great forensic "fingerprint" for showing that all this has come from one source, whatever domain and E-mail address is shown, or spoofed, as the sender.
Perhaps they are afraid of spelling "Casinomeister" properly in case they have Bryan going after them for trademark infringement.
I have also managed to connect this affiliate to some of the Grand Mondial spam, and Mario said it was one of their new games mailers and not spam when I posted the Grand Mondial ersion - a iew he may regret now I have also posted the Spin Palace ersion that comes from what he claims to be one of his group's promotional mailing domain.
It seems the line "Sorry to see you go....." appeared around the same time as the Palace Group rep said they had tried to contact the affiliate in question an... | | Read Entire Entry |
| Posted by: winbig at December 20, 2007, 10:55 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by inylweatherman
......and it just goes on and on and on.....
and on and on.....
Look at the first line "We are sorry to see you go but we know you like these newsletters so here is one for your perusal. "
How the F*** is this an "innocent mistake" that just needs to be corrected by "talking to the affiliate".
IF I have unsubscribed - STOP SENDING THE F******** SPAM
As long as they are being paid, this will continue, and no doubt they have sold my E-mail address to their spammy friends now they KNOW it's a real one.
Why is there SO MUCH for "spin palace", TOTALLY out of proportion to their position in the market place. This has to be "big time" spamming, not some small operation, and they are just hitting this ONE casino over all others.
This must leave an incredibly bad impression upon those who are not playing online, and if they... | | Read Entire Entry |
| Posted by: vinylweatherman at December 19, 2007, 2:24 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
......and it just goes on and on and on.....
and on and on.....
Look at the first line "We are sorry to see you go but we know you like these newsletters so here is one for your perusal. "
How the F*** is this an "innocent mistake" that just needs to be corrected by "talking to the affiliate".
IF I have unsubscribed - STOP SENDING THE F******** SPAM
As long as they are being paid, this will continue, and no doubt they have sold my E-mail address to their spammy friends now they KNOW it's a real one.
Why is there SO MUCH for "spin palace", TOTALLY out of proportion to their position in the market place. This has to be "big time" spamming, not some small operation, and they are just hitting this ONE casino over all others.
This must leave an incredibly bad impression upon those who are not playing online, and if they ever look into it, they will think, "Oh, Spin Palace,... | | Read Entire Entry |
| Posted by: GrandMaster at December 12, 2007, 11:10 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by Palace Group
I have been in touch with our affiliate manager.
He said this is one affiliate who is not responding to him. We working on getting this sorted with them as we do not appreciate these tactics.
Stop paying him. I am certain he will respond to that.
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| Posted by: winbig at December 12, 2007, 8:52 pm | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by Palace Group
Hi all,
I have been in touch with our affiliate manager.
He said this is one affiliate who is not responding to him. We working on getting this sorted with them as we do not appreciate these tactics.
I assure you we are working on getting this spam issue sorted out.
Chuchu59, I did respond to your PM to explain the issue regarding Hong Kong and also apologized for the communication and clarified that we did send out communication.
I appreciate the concerns raised and will have an update early next week. We are trying daily to get in touch wth the affiliate to get him to stop the mails.
Regards,
Darran
I have to agree with Bryan on this one. When an affiliate signs up ANYWHERE, they agree with the T&C which include no spamming.
If more affiliate programs had a ZERO TOLERANCE policy, we wouldn't have half as much spam as we do now.
I really don't get it. If thi... | | Read Entire Entry |
| Posted by: vinylweatherman at December 11, 2007, 10:36 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
I think this is the problem, when casinos play "softly softly" with the spammers they are going to go all out with the campaign because they know they have been rumbled.
Eventually, he may respond and pretend it was all a big mistake, and get forgiven, naturally keeping the money from the spammed players.
Next time, he will try a different tactic.
If this is merely ONE unresponsive affiliate he has been mightily busy over the last few months. He must have designed dozens of different mailers, and spoofed dozens of different E-mail addresses.
This may be the difference between how casino marketing departments handle this that causes the impression that one casino will act promptly, while at another a spamming campaign will go on for ages.
This new thread has been started, no doubt, because we all know that Palace Group have been given all the information needed to track the spammer, yet nearly three months on the spams keep on coming.
For tho... | | Read Entire Entry |
| Posted by: chuchu59 at December 11, 2007, 10:36 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by Palace Group
Hi all,
I have been in touch with our affiliate manager.
He said this is one affiliate who is not responding to him. We working on getting this sorted with them as we do not appreciate these tactics.
I assure you we are working on getting this spam issue sorted out.
Chuchu59, I did respond to your PM to explain the issue regarding Hong Kong and also apologized for the communication and clarified that we did send out communication.
I appreciate the concerns raised and will have an update early next week. We are trying daily to get in touch wth the affiliate to get him to stop the mails.
Regards,
Darran
Darran,
I did receive your PM but you will also understand my need for enting out the frustration on this issue. Together, my wife and I had accounts in most of the Palace casinos and there was not even a sprinkling of info on the accounts being closed. Never ... | | Read Entire Entry |
| Posted by: Casinomeister at December 11, 2007, 10:22 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Quote: Originally Posted by Palace Group
Hi all,
I have been in touch with our affiliate manager.
He said this is one affiliate who is not responding to him. We working on getting this sorted with them as we do not appreciate these tactics.
I assure you we are working on getting this spam issue sorted out.
Chuchu59, I did respond to your PM to explain the issue regarding Hong Kong and also apologized for the communication and clarified that we did send out communication.
I appreciate the concerns raised and will have an update early next week. We are trying daily to get in touch wth the affiliate to get him to stop the mails.
Regards,
Darran
You guys need to yank his account - period. Spammers are spammers. They will never stop.
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| Posted by: Palace Group at December 11, 2007, 10:17 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
Hi all,
I have been in touch with our affiliate manager.
He said this is one affiliate who is not responding to him. We working on getting this sorted with them as we do not appreciate these tactics.
I assure you we are working on getting this spam issue sorted out.
Chuchu59, I did respond to your PM to explain the issue regarding Hong Kong and also apologized for the communication and clarified that we did send out communication.
I appreciate the concerns raised and will have an update early next week. We are trying daily to get in touch wth the affiliate to get him to stop the mails.
Regards,
Darran
| | Static Link |
| Posted by: jetset at December 11, 2007, 5:55 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
I'm getting two or three a day from Big Casino and it's seriously hacking me off - I've given the casino an opportunity to sort it out with the affiliate/s concerned but if they don't do something about it I'll have to devote time and energy into putting Big Casino's feet to the licensing and regulatory fire.
I resent having to take time out of a busy day to do that - down with spammers!
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| Posted by: vinylweatherman at December 11, 2007, 2:58 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
I am still getting them, the format changes, but all are for Spin Palace.
It seems they are unable to trace and stop these affiliates.
In another thread, I highlighted that I have now received spam for one of the Playshare "white label" casino. How are we to believe that Mario will have any more success in stopping this than Palace Group.
Terms forbidding affiliates from spamming are of no use whatsoever if they cannot be enforced. So long as affiliates are able to get away with not having these "no spam" rules enforced, they will continue to spam like hell, knowing that a tiny percentage of a huge olume of sent E-mails is all they need to make more than they ever could through "honest" marketing.
Even reporting the spam does nothing, this has been repeatedly done with Palace Group, but the spam onslaught continues unabated. Eventually, it will be Spin Palace itself that finds it generates so many complaints from non-gamblers that the b... | | Read Entire Entry |
| Posted by: chuchu59 at December 11, 2007, 2:50 am | | Topic: More Palace Group SPAM! Forum: Casino Meister |
What the heck is this group up to? A month ago, I asked for a retrieval of password to one of their casinos and they sent me a password. I could still not log in so I thought that there must be some technical errors. After several weeks, I tried to log in again to no avail. I contacted support and was told that due to a change in policy many months ago, Hong Kong is now an excluded jurisdiction.
I am surprised that they dont even bother to inform you that their policies have changed and that your accounts have been locked. Furthermore, when I asked what would happen to the balances and loyalty points, the rep answered that they had the right to cancel players' accounts for whatever reason and that balances would be returned by check/credit card although they reserve the right to confiscate any balances. What an icy response and I though she was living in the North Pole. She did not mention anything about the loyalty points and did not seem to think that not notifying players about account clo... | | Read Entire Entry |
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