| Posted by: bernynhel at February 4, 2008, 2:58 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
[quote=mishun;216449]Yes I know...And I made several deposit ia quicktender..... When I play at casino action. My money is always in my quicktender account in less than 24 hrs. ...QUOTE]
I was new to QT when I won big at CA - they NEVER mentioned QT until after they said they had already tendered the WD! lol Not so bad in hindsight so hope that helps! No one here thought of it either except the REP, Andrew, he was great! After I definately decided checks!
With QT AllJack shouldn't require dik, speshully to keep you waiting 2 weeks! I always thot thays AllJack fellers a might squinty roun the eyes too! An' thar promos are a little squeeky, too! Yeah! That's the ticket! See how far Charlie can get wit 10% a any-dang-thang at the Bangkok Hilton with them conjoined quints from the petting zoo! See how HE likes it, DAGNABBIT!
disclaimer: the preceeding is a work of fiction and any similarity to any persons and their twisted fetishes, past or present, is completely unintention... | | Read Entire Entry |
| Posted by: bernynhel at February 4, 2008, 2:29 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Keep in mind, too, that it's just about the right time of year for Charlie to be opening his American Express bill for the New Years bash he had at the Govotnya Gobeyrnya 4 Seasons with the five sets of Gypsy Quintuplets and traveling petting zoo and, well, I been there, so it's call to all the managers and have every nickle sent directly to ME and not a penny out til I say! LOL I mean, it ain't easy to GO broke with a string a MG casinos! But you can sure over-EXTEND a little! I mean think about it, but be nice an wipe the guy in front a ya's back off when yer done thinkin' about it!
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| Posted by: RobWin at February 4, 2008, 2:12 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by mishun
Yes I know...And I made several deposit ia quicktender doing the session. All my documents are legit. All I want is my winnings and they can leave me alone. This group is nothing but trouble. When I play at casino action. My money is always in my quicktender account in less than 24 hrs. Here I am wrestling back and forth for over 2 weeks over MY MONEY! This group is a JOKE!
Well I guess we know now that something is definitely wrong in Jackpot Factory land, have you guys tried getting in touch with their Rep here ?
http://www.casinomeister.com/forums/...t-factory.html
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| Posted by: mishun at February 4, 2008, 2:04 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Yes I know...And I made several deposit ia quicktender doing the session. All my documents are legit. All I want is my winnings and they can leave me alone. This group is nothing but trouble. When I play at casino action. My money is always in my quicktender account in less than 24 hrs. Here I am wrestling back and forth for over 2 weeks over MY MONEY! This group is a JOKE!
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| Posted by: RobWin at February 4, 2008, 2:01 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by bernynhel
Unless they owe you cash, EFF THEM!!! I MIGHT xerox my ASS and attach it with a note for them to notarize THIS! Know what I think?
I think they're running a tail-drag on cash-outs right now - for WHATEVER reason. Why would flunkys be emailing replys to my unsolicited fax-back docs unless they're assuming it's in refernce to a withdrawal the bossman has instructed them to delay using any means necessary?
He's left the details to the d-u-m-b-a-s-s-e-s in support, obviously, and this is how come all this BS I have never ever seen from any casino I would bother sendig these docs to in the first place! NOTARIZED???? Why I oughta.....!
bernynhel, I think you have summed the situation up purdy damn well in that statement...
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| Posted by: RobWin at February 4, 2008, 1:58 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Jeeze...what in the hell is going on with this bunch now...this shit beats all I've ever heard !!!
It really tends to throw the word "Rogue" out there when you have used Quicktender to deposit and they still ask for documents...WTF is that about...you have to be an invited customer to even get a Quicktender account...unfreaking real...
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| Posted by: bernynhel at February 4, 2008, 1:57 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by mishun
I am going thru the same thing right now. I've submitted my bank statement and my Driver's License. I even gave them the phone numbers to both my Bank and the Georgia Dept of Drivers License. I keep getting the same email stating we need a Photo ID and a Utility Bill not older than 3 months. And to make sure they are notarized. I am going in the morning to a notary and get this done. This casino group can close my account afterward. I will not be doing any more business with them. Casino Action is a much much better group then JF. I never seen so much BS coming from a MG casino then this group.
Unless they owe you cash, EFF THEM!!! I MIGHT xerox my ASS and attach it with a note for them to notarize THIS! Know what I think?
I think they're running a tail-drag on cash-outs right now - for WHATEVER reason. Why would flunkys be emailing replys to my unsolicited fax-back docs unless they're assuming it's in refernce to a withdrawal the bossman... | | Read Entire Entry |
| Posted by: mishun at February 4, 2008, 1:36 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
I am going thru the same thing right now. I've submitted my bank statement and my Driver's License. I even gave them the phone numbers to both my Bank and the Georgia Dept of Drivers License. I keep getting the same email stating we need a Photo ID and a Utility Bill not older than 3 months. And to make sure they are notarized. I am going in the morning to a notary and get this done. This casino group can close my account afterward. I will not be doing any more business with them. Casino Action is a much much better group then JF. I never seen so much BS coming from a MG casino then this group.
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| Posted by: bernynhel at February 4, 2008, 1:26 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
They sure don't ingore my emails but I'm starting to wish they would - and I haven't even cashed out yet!
Was thinking of posting the following in the Jokes Forum (still there? yes? no?) but got sidetracked and, well, here I am! I don't actually reply anymore, just add on and forward - I'm the one in Tahoma Royal Blue!
RE: Jackpots Casino Customer Service - Your Document
From: William Bernstein (bernynhel@xxx.com)
Sent: Sun 2/03/08 3:52yadayadayadayada
Date: Sun, 3 Feb 2008 15:55:21 +0200
Dear William,
Thank you for your patience while reviewed your utility bill. What "patience"?
I am sorry to inform you that our financial department has not accepted the document that you have sent. We kindly ask that you send us a utility bill, last time we checked, LADWP (Los Angeles [a town in CA] Department of Water and Power) is a utility
no older than 3 months, is 12/05/2007 older than 3 months in your time zone?
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| Posted by: vinylweatherman at February 1, 2008, 5:07 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by mishun
I am going thru the same thing with this group right now. I have PM the manager here. She replied (5 days ago, not a word sense) that they gotten my documents . Which is a Bank Statement and My Driver's License. So far I haven't heard a word back from them. They won't even answer their emails. This is the only group im waiting for payment. I have received all payments from the rest of MG group except this one. Its been 2 week since I made a withdrawal request. Including 3 deposits in the same session. Not a good look.
Yet again a complaint about IGNORED EMAILS from the Factory. Jesus, will they ever get a grip on this. There IS a problem, but they insist on having this "head in the sand" approach to it.
I demonstrated this with one of their CS reps, sending and receiving Emails while chatting on the phone, and them looking at their end. There is CLEARLY an intermittent problem with their system failing to forward player Emails o... | | Read Entire Entry |
| Posted by: mishun at February 1, 2008, 2:30 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by mrjigsaw
yes the jackpot factory really stinks, they do not answer straight and they reply the same message i make a withdrawal 200$ they asked for documents i sent it and nothing happens ,i wrote again and they sent me same message etc. not a response and same questions it seams they trying something .
very slow support who cant answer straight!!
it seams im going nowhere!
how can they proudly have this message on their website when it so many dissapointed customers:
There are many online casino groups, what makes the Jackpot Factory special
The Jackpot Factory prides itself on honesty, fairness and integrity. When we say fast payouts, we mean fast. We have top-notch customer service representatives that are on call 24 hours a day 7 days a week to serve you. We also have huge cash promotions, daily cash bonuses and the largest number of games to choose from.
What kind of customer support service does the J... | | Read Entire Entry |
| Posted by: Jackpot Factory at October 18, 2007, 10:59 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Kyleb,
This is David Brickman, Jackpot Factory Spokesman.
If you or your friend send me the account number in question I can look into this with our financial department. However, in the interest of player security and confidentiality I will only be able to respond to the actual account holder.
All the best,
David Brickman
Jackpot Factory Spokesman
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| Posted by: kyleb at October 18, 2007, 7:47 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Jackpot Factory owes me friend a withdrawal of 850+ GBP and he played without a bonus. It has been 9 days and they claimed that they are checking with NETeller to see if the cashout is okay.
Nice excuse.
What kind of world do we live in where the Microgamings aren't even fair anymore? It used to be problems with Playtech and RTG only while MG was the gold standard - now Vegas Affiliates, Casino Rewards, and apparently Jackpot Factory are all terrible now.
What a shame.
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| Posted by: lojo at October 9, 2007, 3:46 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Thursday 9am deposit ia QT immediate
3:00 pm cashout
Friday 3:00pm Withdrawal no longer showing as reversable(cash-check is down so can't tell status and hasn't appeared in QT yet)
Confirmed ability to flush wd
CS responsive w/in 1-3 hours each email
informed me ia email when cash-check was operational again
Tuesday 8:30 am check email:
received Tue, 9 Oct 2007 16:05:23 +0200 (first pic)
Check QT (second pic)
Subtract thurs- fri for 24 hr reversal period
Paid in less than 3 working days
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| Posted by: lojo at October 6, 2007, 1:20 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Hmm... http://cXXX goes to capital on my browser
Way back machine shows carmen media dropped them from their portfolio in early feb, 2006.
/rail
counting business days (after cristobal colon quits messing me up) for jpf withdrawals... we'll see.. one 160% depo the next 1500% on a reversal
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| Posted by: GrandMaster at October 6, 2007, 12:38 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by mrracetrack
Fortune Lounge provides the customer service/support for Capitol Casino.
It is NOT part of the Fortune Lounge Group of casinos.
It is Capital Casino. And rather interestingly, capitalcasino.com (without www) redirects to Platinum Play.
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| Posted by: lojo at October 6, 2007, 12:05 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by mrracetrack
Fortune Lounge provides the customer service/support for Capitol Casino.
It is NOT part of the Fortune Lounge Group of casinos.
Could somebody fix wiki? It says they own it and goldfishka as well.
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| Posted by: chayton at October 5, 2007, 4:59 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by lojo
I don't know Capital but they aren't JPF and I'm 99% sure they aren't FL... moment... Carmen Media (riverbelle, lnugget,et al)
Actually Capital is part of Fortune Lounge group...
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| Posted by: mrjigsaw at October 5, 2007, 6:19 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by Jackpot Factory
Hi MRJIGSAW,
This is David Brickman, JF spokesman. Please send me a PM with your account number and I will look into this immediately.
All the best,
David.
ty for the help!!!!
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| Posted by: pacers31 at October 5, 2007, 3:46 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
I fogot Pinababy, while your statement was certainly prudent, I still don't understand why some entities are able to pay off ery quickly, while others hem and haw and double talk about weeks and months. There really isn't much sense to that ya know?
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| Posted by: pacers31 at October 5, 2007, 3:43 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
My mistake Pinababy, wrong group. JF is kind of a sore spot with me these days for the subpar service I received from their CS and management people so everytime I see the Jackpot Factory name I kind of expect the worst.
You are certainly correct in your point about giving them money, I surely won't.
lojo, hope you hit a big one!!
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| Posted by: lojo at October 4, 2007, 3:58 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Vegas Country is as Pina said, and they had problems before too. I considered depositing there again and they do have 'crafty' way to pay if they choose, but it was denied to me and 'we have a new processor, our checks are all good now' wasn't good enough for me.
I don't know Capital but they aren't JPF and I'm 99% sure they aren't FL... moment... Carmen Media (riverbelle, lnugget,et al)
Pina's spot on about the possibility of the current processor going belly-up or into freeze mode. I avoided the nlr crunch by dumb luck with only one payout hanging and might not be so lucky if it happens again. So if I were to gamble I wouldn't put any more out there than I could afford to lose and just hope for a smooth transaction if a large win happened.
JPF here I come, wish me luck or hope I get stiffed so you can say 'I toadja so'
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| Posted by: Pinababy69 at October 4, 2007, 2:10 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by Atlanta
Me too...I've been waiting 6 weeks for cashout from Capital Casino and Vegas Country. Haven't seen neither one even though they said it was mailed out.
Quote: Originally Posted by pacers31
and the hits just keep on coming!!! Hey lojo, still feel comfortable with this group??? Time to get off this sinking ship before the lifeboats are all full!
Not sure what you meant by that Pacers, but Capital and Vegas Country aren't part of the Jackpot Factory Group. If anything, Atlanta's statement only goes to show that the problems don't lie just within the JPF group of casinos. Vegas Country is part of Vegas Affiliates/Mini Vegas and Capital is either Fortune Lounge or Belle Rock (clarification anyone)?
Seriously, the best thing that all of you could do is not play, period. You may ery well have a casino that you feel comfortable at today...that does not mean that tomorrow they may not have the ery same problems th... | | Read Entire Entry |
| Posted by: pacers31 at October 4, 2007, 1:16 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
and the hits just keep on coming!!! Hey lojo, still feel comfortable with this group??? Time to get off this sinking ship before the lifeboats are all full!
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| Posted by: Atlanta at October 4, 2007, 1:00 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by buzzweisergrl
I know that I rant and rave about JF group however they told me it would take 6 weeks to get my money and I have since received 3k it took 3 weeks as usual. In JF defense the only money that was a problem was the "frozen feb money" I have not had a problem since. In David Brickman's defense everything he told me he would do he has done. I am waiting on a check from illento and it seems to be taking just as long as JF. It can go either way. I think I am just not going to play anymore at all.
Me too...I've been waiting 6 weeks for cashout from Capital Casino and Vegas Country. Haven't seen neither one even though they said it was mailed out.
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| Posted by: buzzweisergrl at October 3, 2007, 9:38 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
I know that I rant and rave about JF group however they told me it would take 6 weeks to get my money and I have since received 3k it took 3 weeks as usual. In JF defense the only money that was a problem was the "frozen feb money" I have not had a problem since. In David Brickman's defense everything he told me he would do he has done. I am waiting on a check from illento and it seems to be taking just as long as JF. It can go either way. I think I am just not going to play anymore at all.
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| Posted by: chayton at October 3, 2007, 8:27 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
I played and cashed out @ All Jackpots last month and got my check about 4 days after flushing - and that was ia regular mail. It wasn't a huge amount (only $600) but still, I got the check in hand ery quickly. I'm in Canada, maybe that makes the difference...?
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| Posted by: lojo at October 3, 2007, 6:28 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Quote: Originally Posted by PAWPRINTS
lojo you you still dont get it,THERE WERE NO FROZEN FUNDS.Banks in the US cant freeze funds because they think it comes from gambling,THAT WAS ALL A SCAM.you can play there all you want.Have fun
The funds were frozen within their own process if I remember right. Whatever that might have meant. A middle man got cold feet? Maybe you're right and they didn't have any money to pay out for awhile and had to hem haw and delay.... that wouldn't be good... fact is we'll probably never know.
But I wish you the best of luck at Villento or wherever you're playing
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| Posted by: pacers31 at October 3, 2007, 1:12 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
lojo, I really don't know if they are paying or not, just that they are paying ery slowly (by their own admission) If you like them, play them. We will wait for your rant when something goes afoul for you with JF. The truth will set you free (from Jackpot Factory if you are smart!!) Good luck to you
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| Posted by: PAWPRINTS at October 2, 2007, 7:59 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
lojo you you still dont get it,THERE WERE NO FROZEN FUNDS.Banks in the US cant freeze funds because they think it comes from gambling,THAT WAS ALL A SCAM.you can play there all you want.Have fun
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| Posted by: lojo at October 2, 2007, 5:12 pm | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Maybe I'll have to stew up my AllSlots ballcap in a heapin helpin of humble pie... but I don't think so. If I have to eat it I'll be sending the next days result to DB
I have absolutely no financial interest in JPF, I'm not an affiliate, nuttin. And I'm certainly not sayin it ain't a bitch to wait for money... been there right after January with another group. A point people are missing is that they have solved the deposit withdraw problem (for now).
We don't know what's up with mrjigsaw's situation, but it's a first if it's simply slow pay to sweden afaik.
If you recall, I was none to easy on them for not simply re-issuing the frozen funds this spring... but every one got paid, didn't they? Would I have deposited there before they got a decent process in place? Hell no.
To each his own, and if they do something to get rogued they won't see my money. But for now I'd have no problem depositing and expecting to get paid. In fact I will before the end of the mont... | | Read Entire Entry |
| Posted by: PAWPRINTS at October 2, 2007, 5:52 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
Yea the truth hurts JF, Well its actually the lies that hurts JF, their problem is they dont know what the truth is anymore.For 4 month I heard one lie after another and the lies are STILL commingi. If back in Feb they would have said we dont have the money to pay you, instead of all the stories. I could have lived with that. the lies is what makes my blood boil If they ever come clean I may play there again.Now thats a lie I will never go back there no matter what.I couldn't even stand to play at any casino for months after that fiasco ,Now I play for hours ever day and its a blast ,thanks to VILLENTO
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| Posted by: darsval at October 2, 2007, 5:50 am | | Topic: Jackpot Factory slow payments Forum: Casino Meister |
who knows what lojo's problem is..... and who cares... if he finds it acceptable for a player to wait 30+ days to get paid on a withdrawl... that's his problem. And the fact the JF only has issues with US players doesn't matter- the fact is... they have issues! Other casinos can pay US player in less than 12 days... THAT'S THE POINT LOJO... Get it?
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