| Posted by: Casinomeister at May 8, 2006, 10:25 am | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Quote: Originally Posted by caruso
Sorry mate, I have nothing myself. I was rather hoping others did.
If it comes to it, I'll take every detail you can give me, ram them down Iris's throat at the next ICE and insist on action. Hopefully something positive will happen before either of us have to experience that happy event.
Actually, now I come to think of it I know someone who might have teeth with this lot. I'll have a word in the near future.
No one's ramming anything down anyone's throat here. Additional seven days suspension.
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| Posted by: caruso at May 7, 2006, 12:17 am | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Sorry mate, I have nothing myself. I was rather hoping others did.
If it comes to it, I'll take every detail you can give me, ram them down Iris's throat at the next ICE and insist on action. Hopefully something positive will happen before either of us have to experience that happy event.
Actually, now I come to think of it I know someone who might have teeth with this lot. I'll have a word in the near future.
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| Posted by: caruso at February 5, 2006, 12:12 am | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Quote: Originally Posted by kreome
Now look at me, I am not getting paid thousands and no one care...
On the second part, not at all true.
Kreome, what is the staus of your PAB with Bryan? Until one channel has been definitively exhausted it wouldn't be appropriate to look to other channels. However, other channels there are.
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| Posted by: kreome at February 4, 2006, 9:25 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Yes, I saw the same case with Planetluck but they were not smart enough to put the word fraud to protect themselves.
Giantvegas were smarter , look what they did.
First they wrote in the terms that roulette is not allowed for the wagering.
Then they send you an email right after you deposit to deny your winnings
Then after you win and publish and complain, they take the work fraud and put you a lebelm of a fraudster, telling the Mediators that the reason is multiple account.
They are all the same but their talent in selling their fraud is better.
Now look at me, I am not getting paid thousands and no one care, the casino did not pay and I am to blame.
I fnish the wagering like the guy from Planetluck did, he was paid I am still waiting for my winnings to be processed.
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| Posted by: caruso at February 4, 2006, 1:17 am | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Quote: Originally Posted by Trezz
Call me stupid or whatever but I don't see the point in accepting a bonus when your game of choice does not count towards wagering requirements.
Casinos market their bonuses in this way - allowing any games to be played but only counting certain ones for bonus withdrawal - to not discourage potential customers. They WANT blackjack suckers, roulette suckers...all suckers. But, they only want cetain games - usually slots - counting for the actual bonus wagering.
Other casinos specifically and clearly EXCLUDE these other games - as in fact Giant Vegas does now (but not when this player played); this is a ery odd tactic, as it DOES discorage whole swathes of potentially profitable players.
Far smarter to allow all games but only count certain ones; unfortunately, many casinos try to use the "non counting" rule to steal winnings, seeking to make "non-counting" equal "excluded" - as did Giant Vegas ... | | Read Entire Entry |
| Posted by: suzecat at February 3, 2006, 11:23 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Quote: Originally Posted by Trezz
Call me stupid or whatever but I don't see the point in accepting a bonus when your game of choice does not count towards wagering requirements.
To me it just looks like a recipe for dramas if not disaster
Agreed (and you're not stupid). I used to bonus whore but stopped many months back. It is more fun to play whatever game I want and if I win a little $ then I can withdraw it and not worry about WR or any other garbage. Gaming is more fun without bonuses IMO.
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| Posted by: Trezz at February 3, 2006, 9:41 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Call me stupid or whatever but I don't see the point in accepting a bonus when your game of choice does not count towards wagering requirements.
To me it just looks like a recipe for dramas if not disaster
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| Posted by: caruso at January 26, 2006, 5:18 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Quote: Originally Posted by jetset
And I have spent the past three days here (still here in fact)
Small clarification in case you misunderstood: an hour at Playtech. I was at the exhibition two out of the three days.
I also spoke at length to Iris - I posted about it in my "Platech nightmare" thread.
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| Posted by: jetset at January 26, 2006, 5:07 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
And I have spent the past three days here (still here in fact) at ICE and on the numerous times I have cruised the main provider stands Playtech have always had several managers in attendance. It's just good for business, and they have been pretty busy at it.
I spoke with Iris on the first day of this show and she assured me that despite their inauspicious start Playtech were now focusing in more detail on a player dispute channel that works.
She has now put in place an agreement that licensees will respond to her *mediator* enquiries within 48 houtrs, and she will endeavour to either resolve issues, or at least brief the complainant on progress within 72 hours.
That's an ambitious target, but just about anything will be an improvement. And Iris knows that she and Playtech will be judged on results by the player community.
As we have so often said in the past: Time will tell.
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| Posted by: caruso at January 23, 2006, 11:52 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
At the risk of stepping on toes, I'm going to mention this matter, and the Swiss Casino one, to Playtech over the next couple of days if I can find someone relevant to speak to.
Probably will achieve a big fat zero as far as the actual issues go, but it can't hurt to help throw more light on what's going on in Playtech Licensee Country.
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| Posted by: kreome at January 16, 2006, 4:20 am | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Well, the casino never told me that and this is the first time I see it from Jon Jon
Jon Jon emailed me I remember and never mention that fact that other 3 players opened the account and played like me at the same day.
I think by the way that this is not true, if it was true why did they always tell me that the reason is roulette, they could have told me from the casino that the reason is multiple accounts , this is a much better reason not to pay a bonus player.
I want some information about this 3 accounts opened and played the same, is it excluded games and then tri card which make sense or is it roulette and then tri card the same day ??
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| Posted by: caruso at January 15, 2006, 1:31 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Wow, that's change. You've in fact pulled your affiliate relationship with Giant Vegas on the basis of this case? I take it then that the original take on the matter - see below - was found to be entirely incorrect?
Quote:
I am a consultant to betrev, and cannot post more than what I have as this matter was iewed as closed based on information that would prejudice both the player and the casinos if published, and there is no reason to go down that road. All I can say is that there are three accounts with exactly the same play, opened on the same day (along with other warning signs that they employ wrt fraud) and that is reason enough. The casino was also kind enough to refund any money and offer another free bonus. There will be no gain by the player and no change in the decision should he continue this attack, and this will be my and the casinos last communication on this matter
Bryan, when you have a moment can you post an update to all this? In the ery unfortunat... | | Read Entire Entry |
| Posted by: elscrabinda at January 15, 2006, 1:14 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
If I was this player I would be inspired by the efforts of tjhooker among others on the African Palace issues. African Palace I would say is a far worse casino than GV/RD and yet with persistence it looks like progress can be made even there.
And Jon-Jon, either this player deserves a full apology for you accusing him of fraud or you don't think he should get paid and so your comment about trying your hardest doesn't make sense.
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| Posted by: Jon-Jon at January 15, 2006, 7:44 am | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Hello All
I have tried all I can to remedy this issue, to no avail. I have also cancelled the contract with BetRe which is the affiliate program for Giant Vegas and Royal Dice. I will therefore no longer be associated with the program, although I will continue to try and resolve issues relating to their performance to ensure that affiliates are treated fairly.
I will not be able to be involved with player issues unfortunately, only affiliate.
All the best
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| Posted by: Casinomeister at January 14, 2006, 10:10 am | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Quote: Originally Posted by kreome
Bryan, Did they deny the info I am giving here ?
I called them and that what they told me at that time that the problem is with the Roulette
Do you have any other info as you said from Playtech or the casino or from Jon Jon
Jon-Jon's a member here. Go ahead and PM him, and I'll be on their backs about this come Monday.
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| Posted by: kreome at January 14, 2006, 3:15 am | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Bryan, Did they deny the info I am giving here ?
I called them and that what they told me at that time that the problem is with the Roulette
Do you have any other info as you said from Playtech or the casino or from Jon Jon
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| Posted by: caruso at January 2, 2006, 5:19 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
From the information presented in this thread there is nothing to indicate that the player is not owed his money: he has catagorically proved that roulette was NOT an excluded game, simply that it did not count to the bonus wagering.
Many casinos do this, allow "non-bonus-counting" games to be played which don't disallow cashouts. Why? They don't WANT to discourage BJ / VP / roulette / craps players, but they want their bonuses subject to the extreme ig of slots wagering. It makes sense.
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| Posted by: caruso at December 10, 2005, 1:41 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
I don't think they're the same. The WOL player said he'd filed a complaint with Bryan, so if there are two complaintrs as stated, that's easily proven.
If he IS the same, all that makes him guilty of is signing up at two forums under different usernames. It doesn't make him any less owed, the site's stated terms any less binding or email sleight-of-hands any less irrelevant.
EDIT: Let me reiterate those terms for clarity:
Quote:
5. For play on Slots, Keno, Derby Day, 3 card poker– The wagering requirement is 20x the deposit + bonus alue before withdrawing any winnings.
6. For play on Blackjack, Mega Ball, Roulette, Baccarat, Sic Bo and Craps – the wagering requirement is 40x the deposit + bonus alue before withdrawing any winnings
8. Video Poker is an excluded game and may not be played until such time as the wagering requirements for this particular bonus have been met.
Crystal clear, thanks mainly to the ideo poker... | | Read Entire Entry |
| Posted by: kreome at December 10, 2005, 4:22 am | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
I have a bad luck here. The first time I saw the message at winneronline.com was when Dirk told me that in this forum.
Maybe the player there watch mine and just copied because it is the almost the same case, I did not even have the time to look carefuly on his message.
Also if his account is mine, why would I bark on less than 5000 if I have another account with 7000, don't you think it was smarter to start with the bigger winnings than the small ones.
I am waiting for the casinomeister to check into the information he says he is waiting from the operator although the I do not believe the operator after tones of money was not paid to players from African Palace and Indio and they do not care.
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| Posted by: scrollock at December 10, 2005, 12:40 am | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Quote: Originally Posted by Dirk Diggler
There's another player just turned up over at WOL claiming they are confiscating over $7000 off of them. They say they have PAB here.
Seems that they've played in a similar way to kreome.
casinomeister anychance you could install a function to edit previous posts ?
mine doesnt seem to work.
the reason why is because i change my mind about defending this player.
everyone can jump down on me, but reading the WOL post,it is a similair prose to the initial post here, i suspect that its the same person.
while i do not condone a casino or any gaming company screwing anyone over on circumstantial evidence, i will not come to the aid of such a person.
on this subject though, over the years i have paid out a lot of people who i knew had screwed me over, however if i couldn't prove it they got paid, for the simple reason that for every ten twats you pay out there is one who is genuine. an... | | Read Entire Entry |
| Posted by: Casinomeister at December 9, 2005, 6:44 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Quote: Originally Posted by kreome
To Bryan, i will pay you for your time either way if they pay me and if they do not and you have proof of fraud.
The casino claimed the reason of the no pay was the roulette, they never claimed even that I had multiple accounts which I do not have.
You do not need a lawer, i will pay you if it comes to be any multiple accounts issue from my side.
you say there are other people to play restricted games and then allowed games, well it happens a lot, this is well known way to take advantage of bonuses.
I do not understand Bryan, Kiss casino which is owned by the same group were under the blacklisted casinos in the past, they committed frauds that made them to be in your list, why don't you claim the they comitted a fraud ? they already did it in the past.
To remind everyone Kiss casino and Giantvegas when they were RTG delayed cashouts, cancelled cashouts and were put in the blacklist everywhere, do yo... | | Read Entire Entry |
| Posted by: kreome at December 9, 2005, 4:44 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
To Bryan, i will pay you for your time either way if they pay me and if they do not and you have proof of fraud.
The casino claimed the reason of the no pay was the roulette, they never claimed even that I had multiple accounts which I do not have.
You do not need a lawer, i will pay you if it comes to be any multiple accounts issue from my side.
you say there are other people to play restricted games and then allowed games, well it happens a lot, this is well known way to take advantage of bonuses.
I do not understand Bryan, Kiss casino which is owned by the same group were under the blacklisted casinos in the past, they committed frauds that made them to be in your list, why don't you claim the they comitted a fraud ? they already did it in the past.
To remind everyone Kiss casino and Giantvegas when they were RTG delayed cashouts, cancelled cashouts and were put in the blacklist everywhere, do you think they really changed ? Well, from seeing wha... | | Read Entire Entry |
| Posted by: kreome at December 9, 2005, 4:22 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
I played half a year ago and the terms were different, now roulette is allowed to play and also count towards wagering, when I played it did not count but you could play it not for the wagering.
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| Posted by: caruso at December 9, 2005, 2:15 pm | | Topic: Giantvegas wont pay $4879 in winnings Forum: Casino Meister |
Here are the terms. Roulette is clearly allowed. They even refer to "withdrawing winnings" after playing roulette, lol. Note that ideo poker IS excluded. Roulette, however, is plainly non-restricted.
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