| Posted by: Tagdog at October 20, 2006, 2:00 am | | Topic: Roxy Palace sign-up bonus problem Forum: Casino Meister |
Had a similar problem with egas poker (suprise suprise egas poker group being bad payers). When casino war came out they didnt cahnge their terms to exclude it and I hit their signup bonuses with it. They were claiming it was a poker game for a while, but eventually backed down given it was a blatant lie. Stick with it I think you should win
| | Static Link |
| Posted by: vinylweatherman at October 20, 2006, 1:06 am | | Topic: Roxy Palace sign-up bonus problem Forum: Casino Meister |
I am surprised to hear of Roxy pulling this stunt. If this were the case, then they would have no need to specifically mention 3-card poker as well as all Video Poker.
If the intent was for the bonus to be slots only, why not say so!!
I am pretty sure that the Roxy bonus is slots only, and I played it this way when I joined.
If the terms are as you say, they should pay up as it is reasonable to consider Video Poker to mean the games under the Video Poker category heading, with Cyberstud being a form of TABLE poker, as is the 3-card ariety that deserved a separate mention.
After they pay up, they should review the terms to ensure they are clear.
"Slots & Keno only" is easy to define in an MG casino, as only two game categories are allowed, and this would make things clear.
You could, of course, be under investigation and this is just a stalling tactic. This seems ery common, with players getting bizarre excuses in reply to complaints about denied cash-out... | | Read Entire Entry |
| Posted by: demery at October 17, 2006, 3:50 am | | Topic: Roxy Palace sign-up bonus problem Forum: Casino Meister |
I recently played at Roxy Palace and claimed their sign up bonus. This is a quote from their terms and conditions webpage
"you need to wager at least ($100 deposit + $100 bonus) x 9 = $1,800 before you can withdraw. Wagering on Baccarat, Craps, Roulette, Sic Bo, Casino War, 3 Card Poker, Blackjack and all forms of Video Poker does not fulfill the wagering requirements of this bonus offer."
I wagered over $1800 on Cyberstud Poker, which is what Microgaming calls Caribbean Stud Poker. According to Roxy Palace, cyberstud poker is considered Video Poker. This makes no sense to me, since Video Poker games are all the arious types of draw poker where you bet in coins. In the casino lobby all Video Pokers are separated into their own category, like they do with slot machines and table games. Cyberstud Poker is a table game, but for some reason they are telling me that it counts as ideo poker and therefore is not eligble for wagering on the bonus. Clearly this should not be the c... | | Read Entire Entry |
|