| Posted by: VPL at January 4, 2007, 10:11 am | | Topic: Crazy Vegas - What NOT to expect from them Forum: Casino Meister |
Quote: Originally Posted by milemaster
Just wanted to share with you all that over the past week I've been playing at Crazy Vegas and deposited roughly 3700.00 USD over the course of that time. I had noticed during all the mass deposits I was making I wasn't receiving any bonuses during that time.
I sent a letter to their support asking what's up and they responded quickly.
They let me know that since I was using Citadel as my deposit method I wasn't qualified to receive a bonus. Had I used one of their preferred methods I would've received 15%. So, the math is 555.00 if I'm not mistaken I would've received in bonuses.
They gave me a 50.00 bonus as an act of "good faith".
Hmm.. Mr. Customer you COULD have had 555.00, but you're important to us so here is 50 bucks.
While I know the practice of rewarding players for using preferred deposit methods is standard in the online gaming industry, this illustrates what is NOT standard... p... | | Read Entire Entry |
| Posted by: milemaster at January 3, 2007, 9:58 pm | | Topic: Crazy Vegas - What NOT to expect from them Forum: Casino Meister |
Quote: Originally Posted by Rettahs
Not to sound rude here but I don't see how this should reflect in a negative manner towards Crazy Vegas at all. As you said yourself, you made a "mass" number of deposits and didn't receive a bonus. If you expected a deposit bonus it is plain as day on the banking page that Citadel does not carry a bonus with it as a deposit method but you kept depositting with it anyway. They gave you $50.00 because of your own mistake, a lot of other places would not have given you anything at all.
I think you're misunderstanding the point behind my post, which is probably my fault so I'll explain...
I totally understand your point. In all reality I agree I'm entitled to absolutely nothing.
However, this really has not so much to do with deposit bonuses. This has more to do with depositing 3700.00 and eventually losing that amount as a new player, wagering (guessing) 15X that amount and withdrawing nothing... Then when inquir... | | Read Entire Entry |
| Posted by: Rettahs at January 3, 2007, 8:18 pm | | Topic: Crazy Vegas - What NOT to expect from them Forum: Casino Meister |
Not to sound rude here but I don't see how this should reflect in a negative manner towards Crazy Vegas at all. As you said yourself, you made a "mass" number of deposits and didn't receive a bonus. If you expected a deposit bonus it is plain as day on the banking page that Citadel does not carry a bonus with it as a deposit method but you kept depositting with it anyway. They gave you $50.00 because of your own mistake, a lot of other places would not have given you anything at all.
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| Posted by: milemaster at January 3, 2007, 7:23 pm | | Topic: Crazy Vegas - What NOT to expect from them Forum: Casino Meister |
Just wanted to share with you all that over the past week I've been playing at Crazy Vegas and deposited roughly 3700.00 USD over the course of that time. I had noticed during all the mass deposits I was making I wasn't receiving any bonuses during that time.
I sent a letter to their support asking what's up and they responded quickly.
They let me know that since I was using Citadel as my deposit method I wasn't qualified to receive a bonus. Had I used one of their preferred methods I would've received 15%. So, the math is 555.00 if I'm not mistaken I would've received in bonuses.
They gave me a 50.00 bonus as an act of "good faith".
Hmm.. Mr. Customer you COULD have had 555.00, but you're important to us so here is 50 bucks.
While I know the practice of rewarding players for using preferred deposit methods is standard in the online gaming industry, this illustrates what is NOT standard... player retention and rewards for heavy play.
... | | Read Entire Entry |
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