| Posted by: cuiaba at November 19, 2007, 8:58 am | | Topic: bethedealer Forum: Casino Meister |
thanks again to domique.
I could resolve everythning with be the dealer.
They pay and everything was a mistake.
| | Static Link |
| Posted by: cuiaba at November 2, 2007, 2:53 pm | | Topic: bethedealer Forum: Casino Meister |
great, I got an e-mail from them yesterday.
that is what they wrote:
Dear Mr. Santos,
Further to our email dated October 4th, 2007, please be advised that the investigation of your account has been concluded.
Your casino account cuiaba has been re-enabled for your enjoyment.
Please do not hesitate to contact us with any comments or questions you may have.
Regards,
great that they only need 4 weeks to reply to my e-mail.
I want to thank everybody here that helped me, and I hope I can get my money now. thanksssss
| | Static Link |
| Posted by: mimmm at November 1, 2007, 7:41 pm | | Topic: bethedealer Forum: Casino Meister |
Dear Cuiaba
I represent BeTheDealer casino, and after reading your post and being contacted by Dominique regarding the matter, I have asked our risk and fraud department for the details of your case.
Your account was flagged for fraud and all funds movement from and to it were blocked until the investigation is completed. Our fraud department tried to contact you on several occasions by both email and telephone and did not receive any response to our emails, the telephone you registered on the account is invalid.
We have therefore escalated your case further, and our support and retention manager has requested that you kindly email him at manager@cvgaming.com, providing in that email a alid telephone number and convenient time for the manager to call you and clarify the matter.
We are looking forward to your email
Regards
BeTheDealer
| | Static Link |
| Posted by: dominique at October 30, 2007, 10:47 pm | | Topic: bethedealer Forum: Casino Meister |
I gave them a shout and you should hear something soon, one way or the other.
| | Static Link |
| Posted by: lots0 at October 30, 2007, 10:10 pm | | Topic: bethedealer Forum: Casino Meister |
I think CasinoMeister has shut down his Pitch a Bitch until the backlog gets cleared up.
Here is BTD contact and license info.
BeTheDealer Casino is licensed and authorized by the Government of the Netherlands Antilles and operates under the Authority of Master Licensing and Hosting provider Cyberluck Curaçao N.V. as an Information Provider legally authorized to conduct online gaming operations.
The casino is owned by CV on Net NV, Emancipatie Blvd 31, Curacao, Netherlands Antilles. The e-cash center Casiopea Group Ltd operates the Casino and provides customer support.
Contact Casiopea:
Casiopea Group Ltd.
2 Methonis Street
Nicosia, 1070
Cyprus
Fax: 1-800-653-5504
Contact cyberluck
Address
Pletterijweg Oost
Suite A-4
Curacao
Netherlands Antilles
Website
www.cyberluck.com
Phone
+599 9-465-1134
Fax
+599 9-465-1136
All I can say is good luck.
| | Static Link |
| Posted by: cuiaba at October 30, 2007, 7:37 pm | | Topic: bethedealer Forum: Casino Meister |
thanks rojo,
no that is not the case, I played at home on my pc.
I really dont know what to do.It is quite a lot of money.
I jusst have no answer from them.
what can I do?
| | Static Link |
| Posted by: lojo at October 29, 2007, 12:54 am | | Topic: bethedealer Forum: Casino Meister |
Quote: Originally Posted by cuiaba
I played at bethedealer about 2 months ago and won 16000$.
I think I placed bets nearly about 200,000$ having a great time and good luck.
Now I have a big problem , they do not pay me.
They invented a story I had a second account, and since then they never answered my e-mails.
Unfortunately I just read n ow how often there have been problems with this casino before, concerning cash outs.
But I will try everything to get my money.Can anyboddy help me???
thanks in advance Mauricio
Mauricio,
Many of my friends in Kenya use internet 'cafes'. That means that they share a computer with others. Has the computer you played on ever been used by someone else? Even if you used a laptop at a wireless hotzone, the casino may have registered your Internet Protocal address as being the same as someone else who has registered and played at the casino.
These are indicators of fraud to a casino.
| | Static Link |
| Posted by: cuiaba at October 29, 2007, 12:15 am | | Topic: bethedealer Forum: Casino Meister |
I played at bethedealer about 2 months ago and won 16000$.
I think I placed bets nearly about 200,000$ having a great time and good luck.
Now I have a big problem , they do not pay me.
They invented a story I had a second account, and since then they never answered my e-mails.
Unfortunately I just read n ow how often there have been problems with this casino before, concerning cash outs.
But I will try everything to get my money.Can anyboddy help me???
thanks in advance Mauricio
| | Static Link |
|