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Posted by: chuchu59 at January 2, 2008, 5:10 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister

Bedita needs to post when he made the deposit at Grand mondial and when the money was refunded. Mario shall then have to provide an explanation on this if the period was unreasonably long.
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Posted by: ugaboga at January 2, 2008, 4:49 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by maxd

Bedita, I caution you to avoid this kind of personal and libelous attack. In particular please note the following excerpt from the Forum Rules:



From my point of iew your attacks on Mario seem intended to do exactly that, harm his business, and it won't be tolerated.

I'm not sure you can classify it as "personal and libelous", especially if bedita can prove his allegations.

If Mario has not refunded his/her deposit, then as Bedita claims, he is simply lying.
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Posted by: NASHVEGAS at December 28, 2007, 10:18 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by maxd

Bedita, I caution you to avoid this kind of personal and libelous attack. In particular please note the following excerpt from the Forum Rules:



From my point of iew your attacks on Mario are intended to do exactly that, harm his business, and it won't be tolerated.

Hi Max, did you ever read the white label thread and Mario's comments? You will find Mario speaking out of both sides of his mouth. He has some serious credibilty issues in that thread as he continues to say one thing and members see another similiar to the most recent Spam situation w/Vinyl et al iirc. Not saying you are incorrect in this thread re respecting Mario but check out the referenced threads if you have not when you get time........you seem to be a big asset and making a aluable contribution to forum members,thanks for your persistence and diligence,I am impressed,fwiw!
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Posted by: chuchu59 at December 28, 2007, 9:56 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister

While I agree that Bedita should control his language, I believe Mario has to address the issue of why Bedita was not refunded his deposit at Grand Mondial for 3 months. This is contrary to what he says on returning deposits to players who played in an 'undesirable' currency.
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Posted by: maxd at December 28, 2007, 9:51 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by bedita

like I told before, Mario is lying.

Bedita, I caution you to avoid this kind of personal and libelous attack. In particular please note the following excerpt from the Forum Rules:


Quote:

1.6 - No "Libelous" Posts. Do not make posts that could be considered libelous, defamatory, or posting merely to cause harm to another's business.

From my point of iew your attacks on Mario seem intended to do exactly that, harm his business, and it won't be tolerated.
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Posted by: paul02085 at December 28, 2007, 3:15 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by bedita

hi,
like I told before, Mario is lying.
I played at Grand Mondial, lost, and they didnt give me my deposit back.
fellas, you really think they deserve to be accredited???

So you initially signed up and deposited in the wrong currency and lost it all. Did you receive a bonus on the first deposit?

Later you deposited again in the wrong currency and received a bonus. Was this bonus a sign up bonus? If so, how did you get it on your second deposit?
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Posted by: bedita at December 24, 2007, 6:04 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by cyprean

Dear CM

What is your take on accredited casinos' currency policies? If a player registers at an Accredited casino with a "non-allowed" currency, say GBP when he is not from the UK, shouldn't the casino just return the player's deposit whether the player loses or wins or even plays at all?

I know atleast one Casino (Group) in the Accredited lists which goes to steal-city if the player wins, and won't return a pound if the player loses. I won't name them for now.

I like Mario's stance that they return the deposit whether or not the player won or lost.

Best Regards
Cyp

hi,
like I told before, Mario is lying.
I played at Grand Mondial, lost, and they didnt give me my deposit back.
fellas, you really think they deserve to be accredited???
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Posted by: cyprean at December 24, 2007, 2:38 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by Casinomeister

Ho Ho ho..

Dear CM

What is your take on accredited casinos' currency policies? If a player registers at an Accredited casino with a "non-allowed" currency, say GBP when he is not from the UK, shouldn't the casino just return the player's deposit whether the player loses or wins or even plays at all?

I know atleast one Casino (Group) in the Accredited lists which goes to steal-city if the player wins, and won't return a pound if the player loses. I won't name them for now.

I like Mario's stance that they return the deposit whether or not the player won or lost.

Best Regards
Cyp
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Posted by: Casinomeister at December 21, 2007, 10:12 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by maxine

...You used to be cool Meister. Now you just a lonely man (Evening with your family)...

Come to think of it, I'm not going to take this kind of crap - be it me or any other member of this forum these insults are directed at. These comments were way out of line for a newbie poster.

Bye.
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Posted by: Casinomeister at December 21, 2007, 9:16 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by maxine

Take a Hike? Ha! You're the one that is acting like you got something stuck up your butt. You used to be cool Meister. Now you just a lonely man (Evening with your family). You have become worst than eCogra. I bet they have paid you off also. It doesn't matter your board isn't what it used to be and never will be. You can ban anyone you choose. But you know and I know that you are no longer effective like you "USED" to be. Hey if you can't beat'em might as well join'em, huh meister?

Ho ho ho - say, that's not Christmas cheer.

Nothing wrong spending time with my family - and I am far from lonely

Worse than eCOGRA - hmmm. I'll have to think about that one.

Paid me? Who? Where? Show me the money!

Board not what it used to be? That's an odd thing to say - especially coming from a newbie poster that has ONLY posted in this thread since he/she signed up, and who shares the IP of one other member ...
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Posted by: bedita at December 21, 2007, 8:46 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister

Maxine, why dont you make your own thread to complain, instead of insulting peobple in mine.
So now it is cleared, that playshare does not pay back deposits when you loose.
I wanted the community to know that.
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Posted by: maxd at December 21, 2007, 6:24 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by maxine

... Now you just a lonely man ....

No matter how you look at it this is a pretty low-class way to go about stating your opinion. Of course I'll leave it to CM to speak for himself but my opinion is that it's trouble makers, not contributing members, that make posts like this.

And while we're at it I suggest you have another look at the Forum Rules, namely:


Quote:

1.1 - No "Flaming": Please do not post any messages that harass, insult, belittle, threaten or flame another member or guest. Abusive behavior will not be tolerated and your account may be suspended.


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Posted by: chuchu59 at December 21, 2007, 5:19 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister

No personal insults please. Make your point with reasons. Or dont you have anyone to share your X'Mas with you? Everytime someone is not happy with Bryan's actions or iews, they say he is paid. If you have proof, show it or shut up.

This is still the best casino watchdog site by a mile.
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Posted by: maxine at December 21, 2007, 5:01 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote:

This person lives in Brazil - deposited in GBP and received a bonus. The player broke the terms - all bets are off.

We can debate whether or not currencies should match the residency of a player until the cows come home. That's fine. But what is clear is that this player is in the wrong, and to insist on roguing a casino or attacking my integrity because of this is way out of line.

-15 rep points for the OP. If you don't like it - take a hike.

Take a Hike? Ha! You're the one that is acting like you got something stuck up your butt. You used to be cool Meister. Now you just a lonely man (Evening with your family). You have become worst than eCogra. I bet they have paid you off also. It doesn't matter your board isn't what it used to be and never will be. You can ban anyone you choose. But you know and I know that you are no longer effective like you "USED" to be. Hey if you can't beat'em might as well join'em, huh meister?
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Posted by: maxd at December 21, 2007, 12:45 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister

In terms of the original issue the bottom line is that the player iolated the T&Cs, the casino rep has made themselves available and has participated in the discussion, and in the end the player received their original deposit back. I believe that resolves the original issue and I'm flagging the thread accordingly.

There's obviously still an open debate here -- the change of status isn't meant to reflect on it one way or the other -- so let that continue as required. If it becomes necessary we can split the debate off from the main topic so it can stand on it's own.
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Posted by: chuchu59 at December 21, 2007, 10:48 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by loganberry

Just a quick question....'me, myself and I' is a phrase (as well as the name of a film) which is now in common usage when speaking about yourself (singular). Is this what you and VWM are basing your assumption that Bedita has opened 3 accounts on? She may not have meant anything more than that. Just asking....

Yup, I know the meaning of the term but it does seem strange that Bedita had not used this as a counter-argument to press for his winnings. If he only had one account at GM and played in GBP some time ago, its a completely different story. Unless, it's another fallen thru the cracks excuse, then the player has every reason to retrieve the winnings, and in GBP also. I think Mario has some explaining to do as to why the deposit was never refunded until the player posted in the forum. If no plausible reason is guiven, then the integrity of the casino is highly questionable.
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Posted by: bedita at December 21, 2007, 10:44 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by chuchu59

If the currency choice audit isnt done until a withdrawal is made, there could literally be dozens of players that have suffered losses and not have deposits refunded and that's simply because they didnt know there would be refunds. Mario, I think you should take a look at this otherwise the integrity of the casino is questionable.

Meanwhile, is Bedita saying that he opened 3 accounts at Grand mondial and obtained bonuses on all of them. If so, there should be no recourse fpr complaints and can really be described as 'bonus abuse'.

sorry for the confusion, that is just a brazilian expression, of course I have only one account at Grand Mondial.
I played in September, and lost.
I cannot make a withdrawal if I lost everything.
So people who loose, Grand Mondial keapes the money, and people who win , they do not get paied.
They are really to be taken of the acredited list
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Posted by: loganberry at December 21, 2007, 10:29 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by chuchu59...
Meanwhile, is Bedita saying that he opened 3 accounts at Grand mondial and obtained bonuses on all of them.....


Just a quick question....'me, myself and I' is a phrase (as well as the name of a film) which is now in common usage when speaking about yourself (singular). Is this what you and VWM are basing your assumption that Bedita has opened 3 accounts on? She may not have meant anything more than that. Just asking....
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Posted by: chuchu59 at December 21, 2007, 3:26 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by aka23

Is the currency choice audit not done until a withdrawal is made, so players do not get their deposit refunded on a loss unless they make a withdrawal?

If the currency choice audit isnt done until a withdrawal is made, there could literally be dozens of players that have suffered losses and not have deposits refunded and that's simply because they didnt know there would be refunds. Mario, I think you should take a look at this otherwise the integrity of the casino is questionable.

Meanwhile, is Bedita saying that he opened 3 accounts at Grand mondial and obtained bonuses on all of them. If so, there should be no recourse fpr complaints and can really be described as 'bonus abuse'.
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Posted by: vinylweatherman at December 21, 2007, 1:20 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by bedita

Ok Mario

now that you finally confirmed you pay people back who loose their deposit in the wrong currency I really have to tell the community sth.
Me, myself and I, I played at Grand Mondial in September and lost everything, and I never got any penny back.
And I played as always in my favourite currency, in GBP

and Mario dont tell me you pay me tomorrow.
This is the final proof they are just a cheap rip of casino and should be put on the rogued list, not on the acredited.
for god s sake, take this casino of your list!!!!!

That's three accounts then - you are only making your case worse, as now it seems to imply you are hopping from casino to casino and taking GBP bonuses. It is this kind of exploit this term was designed for, my objection is the way in which non-bonus players are also being made to suffer. If you have been only playing the SUB in GBP at a number of casinos, then this does indeed fit th...
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Posted by: loganberry at December 21, 2007, 1:02 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by BBKPoker.....
Nope, I had multivitamin this morning. I'm sorry you feel it necessary to attack me while I'm pointing out obviously nonsensical comments the OP has made. Again, it's clear that you have no idea how bonus abusers operate. Then again, maybe the OP will take me up on my bet, I'll somehow magically lose, and you'll get indicated.


It's not what you are saying, it's the way that you are saying it which comes across as infuriating. You may be right. You may be wrong. But because you yourself are attacking everyone who disagrees with your bonus abuse comments, it is difficult to take you seriously.

And for the record, I have never attacked you. I have commented on your comments, which is what apparently you find difficult to accept.

And thus endeth the lesson.

BTW: Can I borrow your itamins? I really need a pick-me-up.
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Posted by: aka23 at December 21, 2007, 12:45 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by Mario

We do refund players win or lose and please do put us to the test.


Quote: Originally Posted by bedita

Me, myself and I, I played at Grand Mondial in September and lost everything, and I never got any penny back.


Quote: Originally Posted by odair

I since in the other thread Mario stated that they would pay deposits back to players that loose, I didnt believe and asked my neighbour to open an account in GBP. She depoisted and lost. Guess: no refund

Is the currency choice audit not done until a withdrawal is made, so players do not get their deposit refunded on a loss unless they make a withdrawal?
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Posted by: BBKPoker at December 21, 2007, 12:19 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by loganberry

Forgot to take your medication today, did you?

And as far as I can see, the only inflammatory thread is coming directly from you. Why don't you do us all a favour and take your bile and your total inability to comprehend written English over to Winneronline where you will have a bosom buddy by the name of Caruso.

Nope, I had multivitamin this morning. I'm sorry you feel it necessary to attack me while I'm pointing out obviously nonsensical comments the OP has made. Again, it's clear that you have no idea how bonus abusers operate. Then again, maybe the OP will take me up on my bet, I'll somehow magically lose, and you'll get indicated.

I'd guess "no", though.
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Posted by: BBKPoker at December 21, 2007, 12:09 am
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by bedita

3.: I like to play slots, I am just a slots player.
If I tried to abuse bonuses, I would not play slots, that is for sure

That is absolute fiction.

Let's take a look at the terms of their bonus structure:

Games as they count towards the wagering requirement.

* Slots and Parlor Games - 100%
* Table Poker, Roulette - 25%
* Video Poker, Casino War - 5%
* All ersions of Blackjack, Power Poker, Craps, Baccarat, Sicbo, Progressive Slots and Games, Red Dog, Paigow Poker, All Aces and Jacks or Better Video Poker - 0%

Microgaming house edge for slots is ariable on the slot, but generally range from 3.5-4.5 percent. If you question this, go look at any Microgaming slots payout, I've looked at 32red's entire year of slots payouts in the past and know that they have not paid out less than 95% ever, and frequently payout much higher, often around 97%. Since Microgaming does not allow their slo...
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Posted by: odair at December 20, 2007, 11:58 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister

Hello,

I am the other user that wasnt paid by Grandmondial. I was not playing with a bonus. But also I played with the wrong currency.
I since in the other thread Mario stated that they would pay deposits back to players that loose, I didnt believe and asked my neighbour to open an account in GBP. She depoisted and lost. Guess: no refund
After some weeks she wrote an email asking to get the lost money refunded. No answer. After 7 more emails and for weeks answers like "You will be contacted within 24 hours with feedback on this issue" (which I never was) she really got the monay back. I was ery surprised on that. But on the other hand: this was yesterday. After weeks of writing emails. And for some coincidence exactly the day that mario shouts out in the forum that players can make the test.
I gave up on hoping for my money. They also didnt go in the trap. But it stinks to hell!

Bye
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Posted by: Casinomeister at December 20, 2007, 11:39 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by bedita

hey casinomeister, how much do playshare pay you to keep them acredited.
They are a ridiculous bunch of mafiosi, wake up!!!
I cannot take these forum serious anymore if they are not taken from the acredited list.
go take a look at some serious casinos like 32red, or intercasino.
Or they do not offer GBP, or they are fine if you play in the currency.
Everything else I cannot take it serious, and I think nobody can, if he has some brain cells left.
and beer is the living proof god and the devil wants us to be happy

Then go away and don't bother us when YOU screw up and not abide by their terms and conditions. It was clear that you were not to play GBP. You made the choice to deposit and request a bonus in this currency. If you had read the Ts&Cs (which you claimed you did for 30 minutes) then you should accept the consequences when you break them.


Quote: Originally Posted by aka23

I b...
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Posted by: bedita at December 20, 2007, 11:36 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister

Ok Mario

now that you finally confirmed you pay people back who loose their deposit in the wrong currency I really have to tell the community sth.
Me, myself and I, I played at Grand Mondial in September and lost everything, and I never got any penny back.
And I played as always in my favourite currency, in GBP

and Mario dont tell me you pay me tomorrow.
This is the final proof they are just a cheap rip of casino and should be put on the rogued list, not on the acredited.
for god s sake, take this casino of your list!!!!!
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Posted by: vinylweatherman at December 20, 2007, 11:29 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by bedita

automated?? so a computer read the e-mail I had to write, and than credited my account.
Cannot believe how many more excuses you ll bring.
So u as a casino have not the time to spend 10 sek, to erify if I, as a client, can play this bonus, but I must spend hours to go through all your T&C.
It is so obvious that you rip people of.
hey fellas,
why is this casino not on the rogued list???
and WHYYYY, is their sister casino acredited,(Grand Mondial) when there was a player even playing without bonus, and they treated him the same way???

It's not quite that simple. The accreditation for Grand Mondial was granted when it was an independent casino, then called Grand Monaco. It was then bought by Playshare, and absorbed into the portfolio.
Accreditation tends to stand until the casino itself, not it's new sisters, fail to meet the standards. This fate has befallen FastWin after it was sold off by Christchurch cas...
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Posted by: bedita at December 20, 2007, 11:28 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by BBKPoker

Re: Logan Berry. It's not pure speculation at all, you just are completely in the dark as to how bonus abusers operate, and being a player, you automatically assume that all players are ZOMG being taken advantage of by a casino!!!!!!11one

So you are telling me that the excuse they gave for playing in GBP is enough for you to give them the benefit of the doubt that they are a legitimate player and not a bonus abuser, despite the fact that this is a newly registered poster on Casinomeister, who has an obvious shill poster supporting them (maxine) who also registered less than a month ago, and both posters have under ten posts.

Right.

I'm just going to stop arguing with you, you're utterly clueless in how bonus abusers operate (believe me, it's in £ wherever possible), and how they post inflammatory threads on Casinomeister to try and get paid.

OK, first of all, do you know where the biggest community outside of...
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Posted by: bedita at December 20, 2007, 10:59 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by Mario

To answer your question the process of crediting players are all automated with no human intervention.

Yes we can go the route where a player needs to wait for their bonus let’s say 24 hours while all the checks are done and that you are playing in the correct currency or that you don’t have a duplicate account but we believe in instant gratification.

Mario

automated?? so a computer read the e-mail I had to write, and than credited my account.
Cannot believe how many more excuses you ll bring.
So u as a casino have not the time to spend 10 sek, to erify if I, as a client, can play this bonus, but I must spend hours to go through all your T&C.
It is so obvious that you rip people of.
hey fellas,
why is this casino not on the rogued list???
and WHYYYY, is their sister casino acredited,(Grand Mondial) when there was a player even playing without bonus, and they treated him the same way???
Read Entire Entry

Posted by: bedita at December 20, 2007, 10:40 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by Mario

Yes I can confirm that this players deposits all been refunded back to him.

heyyy,
strange, it took them 3 month to pay me my deposit back.
Strange, before I was not complaining in this forum, they would not even answer e-mails.
If I wouldnt have found this forum, never, but never they would have paied me my deposit.
Very easy to pay me now, after you start getting trouble with the casinomeister forum.
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Posted by: vinylweatherman at December 19, 2007, 11:41 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by Mario

Hi all,

Great read as always...

We do refund players win or lose and please do put us to the test.

So this means that it is not just limited to bonus abuse or not, and personally I do agree with almost everyone’s comments that yes either way the player and the casino looses not just in the short term but in the long terms as well.

If a player can proof that he/she is allowed to player in that particular currency with the alid documentation that there would be absolutely no reason why we would not payout the player’s winnings.

Yes we all agree that the terms and conditions should be more isible and also one should be denied from even being allowed to register in the wrong currency.

The fact of the matter is that it is not ery hard to code it in but this is not done by us as we do not write the software and only ask for an implementation like this on your wish list.

However I do a...
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Posted by: Casinomeister at December 19, 2007, 10:12 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister

Chill please - this is not Christmas cheer.
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Posted by: loganberry at December 19, 2007, 10:09 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote:

...being a player, you automatically assume that all players are ZOMG being taken advantage of by a casino!!!!!!11one

huh?!!


Quote:

So you are telling me that the excuse they gave for playing in GBP is enough for you to give them the benefit of the doubt that they are a legitimate player and not a bonus abuser, despite the fact that this is a newly registered poster on Casinomeister, who has an obvious shill poster supporting them (maxine) who also registered less than a month ago, and both posters have under ten posts.

huh?!!


Quote:

I'm just going to stop arguing with you, you're utterly clueless in how bonus abusers operate (believe me, it's in £ wherever possible), and how they post inflammatory threads on Casinomeister to try and get paid.

huh?!!

Forgot to take your medication today, did you?

And as far as I can see, the only inflammatory thread is coming directly from y...
Read Entire Entry

Posted by: BBKPoker at December 19, 2007, 9:47 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister

Re: Logan Berry. It's not pure speculation at all, you just are completely in the dark as to how bonus abusers operate, and being a player, you automatically assume that all players are ZOMG being taken advantage of by a casino!!!!!!11one

So you are telling me that the excuse they gave for playing in GBP is enough for you to give them the benefit of the doubt that they are a legitimate player and not a bonus abuser, despite the fact that this is a newly registered poster on Casinomeister, who has an obvious shill poster supporting them (maxine) who also registered less than a month ago, and both posters have under ten posts.

Right.

I'm just going to stop arguing with you, you're utterly clueless in how bonus abusers operate (believe me, it's in £ wherever possible), and how they post inflammatory threads on Casinomeister to try and get paid.
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Posted by: Mario at December 19, 2007, 9:17 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister

Hi all,

Great read as always...

We do refund players win or lose and please do put us to the test.

So this means that it is not just limited to bonus abuse or not, and personally I do agree with almost everyone’s comments that yes either way the player and the casino looses not just in the short term but in the long terms as well.

If a player can proof that he/she is allowed to player in that particular currency with the alid documentation that there would be absolutely no reason why we would not payout the player’s winnings.

Yes we all agree that the terms and conditions should be more isible and also one should be denied from even being allowed to register in the wrong currency.

The fact of the matter is that it is not ery hard to code it in but this is not done by us as we do not write the software and only ask for an implementation like this on your wish list.

However I do agree that this should be stopped even before one p...
Read Entire Entry

Posted by: Mario at December 19, 2007, 9:06 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by maxine

How in the hell is it bonus abuse? It's no different from a European converting there currency to the USD
and coming over here to buy cheaper goods. So is this European a Sellout? Did he/she do anything wrong by buying more
for his/her money? NO! This is a bunch of Bullshit and you know it. MARIO PAY THIS PERSON!!!

If this player can send us documentation that he is a UK citizen and or residency then we would gladly pay him.
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Posted by: Mario at December 19, 2007, 8:55 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by maxine

Mario why don't you just sent this person a check in GBP? This currency issue is a poor lame excuse. You should be ashame of yourself for stooping so low! How can you take this person winnings when they played with no bonus? It doesn't matter what currency it balance out in the end. PAY THIS PERSON MARIO!!! Returning this person deposit isn't going to cut it. This person is OWED WINNINGS!!!

YOU and YOUR WHITE LABEL CASINOS are nothing but TROUBLE MARIO! You are becoming the Oliver's and Cloud's of the industry. People be warned of Playshare. They are hurting because of the US ban and are trying anything to stay afloat. Leave this Character Alone he is NO GOOD!!!

Yes do beware, I am trouble. I might just 'let the cat out of the bag...'

Sorry bad joke!
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Posted by: Mario at December 19, 2007, 8:48 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by chuchu59

From Mario's replies, I understand that even if the player had lost there would still be a refund of the deposit. Can Mario please give clarification on this.

Correct
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Posted by: Mario at December 19, 2007, 8:38 pm
Topic: [RESOLVED] playersclub refuses to pay 4700 GBP Forum: Casino Meister


Quote: Originally Posted by bedita

Nobody answered to my question, why they gave me a bonus in GBP so.
I asked for the bonus in an email, and they credited it.
IN GBP!!!
and later on I cannot play in GBP.
But I can get a bonus in GBP.

To answer your question the process of crediting players are all automated with no human intervention.

Yes we can go the route where a player needs to wait for their bonus let’s say 24 hours while all the checks are done and that you are playing in the correct currency or that you don’t have a duplicate account but we believe in instant gratification.

Mario
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