| Posted by: lots0 at February 6, 2008, 4:12 am | | Topic: Luckyacecasino Forum: Casino Meister |
I received over 100 spam emails from these guys at luckyacepartners, almost all used different names. I finally decided to contact them and ask them to stop, I included their reply.
I did the highlighting.
Also, please note that luckyacepartners.com reply email originates in Russia.
The emails are in reverse order, so start at the bottom and read up.
Quote:
Hi Gary,
I see your already gaining a rep for not paying players.
Do a search on google or yahoo for [rogue casinos] [blacklisted casinos], [rogue casino affiliate programs]
or a host of other simular search terms... You'll find us, on the first page.
Welcome LuckyAcCasino, LuckyAcePoker and LuckyAcePartners to Casino Directory!
Even Warmer Regards
xxxxxxxxxxx
----- Original Message -----
From: Garry Smith - LuckyAce Partners
To: xxxxxxxxxxxx
Sent: Thursday, January 24, 2008 12:44 PM
Subject: Re: xxxxxxxx and Lu... | | Read Entire Entry |
| Posted by: kempe at February 6, 2008, 2:34 am | | Topic: Luckyacecasino Forum: Casino Meister |
and for some reason they are still really after getting new customers, given the email i received today:
Code:
You joined LuckyAcePartners a while ago and we see no activity in your account.
Our team will be happy to give you all the support in order to get started and to make the best out of your traffic.
Please do not hesitate to contact us with any questions regarding the campaign.
All the best,
Tom
LuckyAcePartners Team
I really stay away from this casino, and will not start promoting it on our Casino Promotion page!
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| Posted by: winbig at February 5, 2008, 11:11 pm | | Topic: Luckyacecasino Forum: Casino Meister |
[grammar nazi]
Quote:
Hi, I'm contacting regarding advertising on kasinoking.co.uk
Who's "Regarding advertising"? I wonder why people don't proofread their writings anymore. Especially when it has to do with their job...
[/grammar nazi]
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| Posted by: KasinoKing at February 5, 2008, 10:13 pm | | Topic: Luckyacecasino Forum: Casino Meister |
I just got my first mail from them today. Here it is + my response:-
Quote:
----- Original Message -----
From: David White
To: kk@kasinoking.co.uk
Sent: Tuesday, February 05, 2008 3:06 PM
Subject: Hi, I'm contacting regarding advertising on kasinoking.co.uk
Hi,
I’m David White of LuckyAcePartners, We solely represent an online casino and poker room powered by 888.
I see you are ery established in the online gaming industry, I’d love to cooperate with you promoting our brands,
Let’s talk.
Our Brands are: www.LuckyAceCasino.com, www.LuckyAcePoker.com
Feel free to add me to you IM software.
Thanks,
David White
LuckyAcePartners.com Team
david@luckyacepartners.com
MSN Messenger: david-LAP@hotmail.com
Skype: David-LAP
Yahoo IM: davidwhitelap
AOL IM: david@luckyacepartners.com
Google Talk: davidwhitelap
ICQ#: 428452448
- - - - - - - ... | | Read Entire Entry |
| Posted by: Webzcas at February 5, 2008, 6:00 pm | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by jetset
I've been looking into this launch and I think you may be right, VWM - someone called Elsa Sterckx, a marketing official from Kamay was aggressively recruiting affiliates before the launch through a new affiliate program called Lucky Ace Partners.
I have received numerous unsolicited emails from Lucky Ace Partners wanting me to join them. The most recent one, was today. I just throw towards the trash can in outlook.
Quote:
Hi Dave,
My name is Kate, I am writing on behalf of the marketing team of LuckyAceAffiliates, the sole promoter of LuckyAcePoker and LuckyAceCasino.
I have reviewed your site onlinecasinoreviewer.com and I think it has a great potential to become a successful affiliate with us.
If you are interested please register using this link: https://www.luckyacepartners.com/SignUp.aspx?agent=11
Or ask me and I’ll tell you more details and then create your pe... | | Read Entire Entry |
| Posted by: Mousey at February 5, 2008, 5:43 pm | | Topic: Luckyacecasino Forum: Casino Meister |
Someone tell me again why white label casinos are good thing?
Good luck happygooner, let us know how it goes.
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| Posted by: happygooner at February 5, 2008, 3:59 pm | | Topic: Luckyacecasino Forum: Casino Meister |
Well there it is...
Complaint raised to gibraltar regulators so now just have to sit back and wait.
Will update on progression
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| Posted by: vinylweatherman at February 5, 2008, 3:31 pm | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by jetset
I've been looking into this launch and I think you may be right, VWM - someone called Elsa Sterckx, a marketing official from Kamay was aggressively recruiting affiliates before the launch through a new affiliate program called Lucky Ace Partners.
BTW Kamay Holdings is registered in Limassol, Cyprus (no surprise, I guess) and is reputed to own some 271 other domains, including Chinaloft (source: Domain Tools), a resource site for antique hunters registered by one “Gazit Bingaman” of Kamay Holdings.
Googling the name to obtain more information reveals a controversial figure who has been accused of blog-spamming and supplying a false address which resulted in an investigation by Cypriot authorities - check it out for yourselves.
In the launch release 888.com claimed that the partnership with Kamay will bring the "renowned customer recruitment and traffic generation of Kamay Holdings" to the European Market. "... | | Read Entire Entry |
| Posted by: jetset at February 5, 2008, 3:18 pm | | Topic: Luckyacecasino Forum: Casino Meister |
I've been looking into this launch and I think you may be right, VWM - someone called Elsa Sterckx, a marketing official from Kamay was aggressively recruiting affiliates before the launch through a new affiliate program called Lucky Ace Partners.
BTW Kamay Holdings is registered in Limassol, Cyprus (no surprise, I guess) and is reputed to own some 271 other domains, including Chinaloft (source: Domain Tools), a resource site for antique hunters registered by one “Gazit Bingaman” of Kamay Holdings.
Googling the name to obtain more information reveals a controversial figure who has been accused of blog-spamming and supplying a false address which resulted in an investigation by Cypriot authorities - check it out for yourselves.
In the launch release 888.com claimed that the partnership with Kamay will bring the "renowned customer recruitment and traffic generation of Kamay Holdings" to the European Market. "With its marketing techniques and the 888 platform... | | Read Entire Entry |
| Posted by: loganberry at February 5, 2008, 3:11 pm | | Topic: Luckyacecasino Forum: Casino Meister |
Quote:
LuckyAceCasino.com, is one of the industry's leading and most reliable online casino, focusing on providing a fair, secure, and enjoyable online gaming experience.
Are you sure we haven't all got it wrong with LuckyAce? I mean, this is a really really good recommendation.
And that is what worries me. When I did a search for LuckyAce Casino, this was the 2nd site on the list. And there was no mention of any of the problems that were being encountered in any of the other sites on the first page. In fact, the impression given is that LuckyAce is a bona fide place to play.
So if someone did a google search, but didn't put in the correct search string (and I am not sure what that is as my string only found the 'positive' reports), then there could be a lot more innocent players getting caught out before this nightmare is over.
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| Posted by: vinylweatherman at February 5, 2008, 2:54 pm | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by happygooner
Just to advise that as an extra measure now (they have had plenty enough time to respond), I am in the process of putting forth a direct complaint to gibraltar regulators. Hit them from both sides and with both barrells so to speak.
I have just noticed another thread on this, where it is some AFFILIATES that have complained that they have been spammed with several Emails a day in order to get them to promote the new Lucky Ace branded casino and poker room (which they clearly now regret agreeing to). It looks like this is a problem of the casino's own making, they spammed potential affiliates, refused to take "no" for an answer, and obviously the easiest affiliates to crack were those running the "bonus whoring" websites, who probably only needed to see the figures for the SUB in order to get them signed up.
So, what happens?
Quite, Lucky Ace gets a deluge of players from these bonus whoring sites, and it has ... | | Read Entire Entry |
| Posted by: happygooner at February 5, 2008, 2:34 pm | | Topic: Luckyacecasino Forum: Casino Meister |
Just to advise that as an extra measure now (they have had plenty enough time to respond), I am in the process of putting forth a direct complaint to gibraltar regulators. Hit them from both sides and with both barrells so to speak.
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| Posted by: maxd at February 5, 2008, 1:40 pm | | Topic: Luckyacecasino Forum: Casino Meister |
Just a quick update here to say that I've sent out those PMs to all of you that have filed PABs against LuckyAce.
I hope everything is clear and that any outstanding questions regarding PAB status have been answered. If that's not the case feel free to PM me for clarification.
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| Posted by: maxd at February 5, 2008, 11:37 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by loganberry
However there were some extremely itriolic posts from established members of this forum against the newbies who came here for help, based ery much on Maxd's initial stance.
Umm, I'm loath to risk stirring the pot on this one, but I think it's safe to say that the itriol was flowing pretty freely in both directions and I don't think either camp -- with particular exceptions of course -- is going to win any congeniality awards over this. I for one am happy enough starting with a clean page and moving forward.
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| Posted by: tsj at February 5, 2008, 11:25 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by maxd
Ok, you know what, it looks like I've had my head in ... an uncomfortable place today. My interpretation of the T&C issue has been a bit screwed up. Bryan's expertise in this lead him to a different conclusion, namely that if the players meet the wagering requirements, they ought to be paid THEN blocked if the casino insists on doing so. My primary mistake was in failing to recognize and follow that advice sooner.
I will now go through the process of re-opening all those PABs that I mistaken closed because of my erroneous T&C interpretation. Just so folks know where they're at I'll be sending out PMs with their current PAB status. This could take a day or two.
I will also go back through this thread and leave markers in my previous posts indicating that things have changed and that this post is now the starting point for a new approach to this.
Needless to say I offer my apologies to those that have been inconvenie... | | Read Entire Entry |
| Posted by: loganberry at February 5, 2008, 10:34 am | | Topic: Luckyacecasino Forum: Casino Meister |
Maxd, thank you ery much. It takes a ery big man to publicly apologise for his mistake and then take the necessary actions to rectify the problems that mistake inadvertently caused.
However there were some extremely itriolic posts from established members of this forum against the newbies who came here for help, based ery much on Maxd's initial stance.
Are those members also going to prove big enough and offer an apology to those who must surely have been devastated by that itriol?
I'm not going to post any examples, but you know who you are.
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| Posted by: happygooner at February 5, 2008, 9:31 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by maxd
I realize you've asked that question a couple times and it gotten lost in the shuffle. Unfortunately I don't know the answer, but I think we all suspect what the answer is especially since fair play doesn't seem particularly high on the Lucky Ace agenda recently.
Hi max, it's great to see that interpretation has been revised since my last isit here as still no contact from luckyace but looked at bank statement today and deposit has been returned.
As of yesterday this would have rendered case closed from what I understand but today a different story. I know you suggested I wait until Wednesday but as they have simply sent me packing with my stake back and no response to my email would it not constitute reopening my pab now?
Also, would it be wise to take this up with gibraltar regulators now as others have suggested, or should I still sit tight for time being?
Cheers again and look forward to hearing from you
... | | Read Entire Entry |
| Posted by: aka23 at February 5, 2008, 9:22 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by jetset
Splitting hairs aside for a moment - we know what the relationship is between Luckyace - Kamay Holdings and 888.com - the latter has previously issued a press release confirming a white label deal.
That still does not entitle Luckyace, having not undergone the requisite inspections and monitoring - to pirate a seal for which it has not qualified. That constitutes deceptive conduct imo, and if 888.com is a party to it they are also deserving of criticism in my book.
I don't consider a white label to be "the same thing" as the primary casino. And I don't think Lucky Ace is entitled to use the eCOGRA seal. Nobody in this thread has said they are entitled to use the seal, so there is no need to have a long discussion about points everyone agrees on that are tangent from the main thread. I also agree that 888.com is deserving of criticism, but I don't think it's done enough to go in the rogue pit (as was suggested in post #140 an... | | Read Entire Entry |
| Posted by: jetset at February 5, 2008, 9:09 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by aka23
I didn't say Lucky Ace was entitled to display the eCOGRA seal. I wrote,
"If Lucky Ace is the same thing as 888.com, then there wouldn't be an issue with Lucky Ace using the eCOGRA seal since 888.com is an eCOGRA approved casino."
In the post you quoted, I was saying that I disagreed with RobWin's statement that 888.com should be added to the rogue pit. My point was... Given that eCOGRA has a problem with Lucky Ace displaying the seal, then it is safe to assume Lucky Ace and 888.com are not the same thing. And if Lucky Ace and 888.com are not the same thing, then there is not yet enough information to add 888.com to the rogue list. As I stated in the post you quoted, first the degree of the relationship between 888.com and Lucky Ace needs to be confirmed.
Splitting hairs aside for a moment - we know what the relationship is between Luckyace - Kamay Holdings and 888.com - the latter has previously issued a press r... | | Read Entire Entry |
| Posted by: maxd at February 5, 2008, 8:45 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by Mousey
It would still be ery interesting to know if 'abusive' players who lost are also getting their deposits returned and accounts locked.
I realize you've asked that question a couple times and it gotten lost in the shuffle. Unfortunately I don't know the answer, but I think we all suspect what the answer is especially since fair play doesn't seem particularly high on the Lucky Ace agenda recently.
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| Posted by: aka23 at February 5, 2008, 8:09 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by jetset
I have to disagree with this statement, and as a consequence I have checked out the position with Tex Rees, the Fair Gaming Advocate at eCOGRA.
Luckyace is NOT entitled in any way shape or form to display the eCOGRA seal, and it is deceptive of it to do so, regardless of its white label association with 888.com.
Any online casino or poker room that displays the eCOGRA seal must have been individually inspected, assessed and monitored by the compliance teams at eCOGRA - a process that goes deeper than software erification and back end staffing.
Luckyace has not been through this process, I am told.
I didn't say Lucky Ace was entitled to display the eCOGRA seal. I wrote,
"If Lucky Ace is the same thing as 888.com, then there wouldn't be an issue with Lucky Ace using the eCOGRA seal since 888.com is an eCOGRA approved casino."
In the post you quoted, I was saying that I disagreed with RobWin'... | | Read Entire Entry |
| Posted by: jetset at February 5, 2008, 7:19 am | | Topic: Luckyacecasino Forum: Casino Meister |
Good to see we're all on the same page regarding the unacceptability of this situation.
IMO it's a helluva lot better to act against the perpetrators of this mess than insult those trying to assist and this site, which has a long and successful record of standing up for what is right, regardless of cost to itself.
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| Posted by: jetset at February 5, 2008, 6:51 am | | Topic: Luckyacecasino Forum: Casino Meister |
[quote=vinylweatherman;216699]Perhaps if all the affected players were to deluge Gibraltar with their complaints, there would be far more chance of something being done about it. A large olume of complaints will make the Gibraltean authorities think there is something worth investigating about 888.com and Lucky Ace, as it will start to look like ALL winners are not being paid. Lucky Ace will then have to prove to Gibraltar that these players really did break T and C, and are not just being shafted because they won.
QUOTE]
I think this is a good additional step to follow for aggrieved players - the Gibraltar authorities will not be comfortable with a significant number of complaints about one of their licensees in the sensitive European market.
Edited to add a useful link in this regard: www.gra.gi
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| Posted by: RobWin at February 5, 2008, 6:44 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by jetset
I have to disagree with this statement, and as a consequence I have checked out the position with Tex Rees, the Fair Gaming Advocate at eCOGRA.
Luckyace is NOT entitled in any way shape or form to display the eCOGRA seal, and it is deceptive of it to do so, regardless of its white label association with 888.com.
Any online casino or poker room that displays the eCOGRA seal must have been individually inspected, assessed and monitored by the compliance teams at eCOGRA - a process that goes deeper than software erification and back end staffing.
Luckyace has not been through this process, I am told.
Thanks for confirming that for me Jet, as I had said in an earlier post here I thought that was the way that the certification process worked...
Quote:
Even if Lucky Ace is a part of the 888 Group the way I understand eCOGRA's process of certifying casinos is to treat each one as a separate... | | Read Entire Entry |
| Posted by: jetset at February 5, 2008, 6:41 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by aka23
I agree that Lucky Ace's actions warrant it appearning on the rogue or not recommended lists. However, I don't think 888.com should be added until the degree of the relationship between 888.com and Lucky Ace is confirmed. If Lucky Ace is the same thing as 888.com, then there wouldn't be an issue with Lucky Ace using the eCOGRA seal since 888.com is an eCOGRA approved casino.
I have to disagree with this statement, and as a consequence I have checked out the position with Tex Rees, the Fair Gaming Advocate at eCOGRA.
Luckyace is NOT entitled in any way shape or form to display the eCOGRA seal, and it is deceptive of it to do so, regardless of its white label association with 888.com.
Any online casino or poker room that displays the eCOGRA seal must have been individually inspected, assessed and monitored by the compliance teams at eCOGRA - a process that goes deeper than software erification and back end staffing.
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| Posted by: BBKPoker at February 5, 2008, 5:50 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by Roar
Your resorting to this T+C in order to invalidate arious PABs has Forum members here perplexed. You are being asked to fulfill the Watchdog Casino and Advocate role for which Casinomeister lays claim.
To assist you in this role members here are throwing you the keys to the ault (plus a jemmy bar and a stick of gelignite). You have more than enough tools at your disposal as a Player Advocate in this particular case. Please do the job.
Uh, not following bona fide terms and conditions that aren't arbitarily enforced, illogical, or ague/misleading ARE enough to have your PAB invalidated. Meister has cancelled more than one PAB and mentioned doing so publicly in the forums when someone did something against the T&C such as playing a restricted or banned game.
Also, Meister has said many times that he is a FAIR PLAY advocate, NOT a casino advocate OR player advocate.
Last, considering you registered your account he... | | Read Entire Entry |
| Posted by: GaryWatson at February 5, 2008, 2:13 am | | Topic: Luckyacecasino Forum: Casino Meister |
That is taken from the Office of Fair Trading. From my understanding, the site have unfair and misleading terms. Their stance against bonus abusers is invalid as the playthrough requirements are met. They are imposing a ague, non defined exclusion clause which in itself is invalid
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| Posted by: GaryWatson at February 5, 2008, 2:07 am | | Topic: Luckyacecasino Forum: Casino Meister |
If a playthrough requirement is in their terms, that covers that aspect of bonus abuse. Their contradictory clauses have no standing.
A standard term is unfair 'if, contrary to the requirement of good faith,
it causes a significant imbalance in the parties' rights and obligations
arising under the contract, to the detriment of the consumer'
The requirement of 'good' faith embodies a general 'principle of fair
and open dealing'.
It means that terms should be expressed fully,
clearly and legibly and that terms that might disadvantage the
consumer should be given appropriate prominence.
It requires a supplier not to take advantage of consumers'
weaker bargaining position, or lack of experience, in deciding what
their rights and obligations shall be. Contracts should be drawn up in a
way that respects consumers' legitimate interests.
Standard terms must use plain and intelligible language. T... | | Read Entire Entry |
| Posted by: Mousey at February 5, 2008, 1:56 am | | Topic: Luckyacecasino Forum: Casino Meister |
All these people that downloaded and signed up at Luckyace... I dare say 99+% signed up through an affiliate link/banner. Are the affiliates helpless in this matter?
And if 888/Luckyace do not like the 'type' of players they receive from certain affiliates -- why don't they shut down the 'bad' affiliate's account and there might not be so many problems with 'unwelcome' players.
Max, (even tho I have no dog in this hunt) thanks for reconsidering and we appreciate the hassle you have to go through -- especially now that you've got to backtrack through all those PABs.
Edit: It would still be ery interesting to know if 'abusive' players who lost are also getting their deposits returned and accounts locked.
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| Posted by: vinylweatherman at February 5, 2008, 1:32 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by maxd
Ok, you know what, it looks like I've had my head in ... an uncomfortable place today. My interpretation of the T&C issue has been a bit screwed up. Bryan's expertise in this lead him to a different conclusion, namely that if the players meet the wagering requirements, they ought to be paid THEN blocked if the casino insists on doing so. My primary mistake was in failing to recognize and follow that advice sooner.
I will now go through the process of re-opening all those PABs that I mistaken closed because of my erroneous T&C interpretation. Just so folks know where they're at I'll be sending out PMs with their current PAB status. This could take a day or two.
I will also go back through this thread and leave markers in my previous posts indicating that things have changed and that this post is now the starting point for a new approach to this.
Needless to say I offer my apologies to those that have been inconvenie... | | Read Entire Entry |
| Posted by: Roar at February 5, 2008, 12:59 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by maxd
Ok, you know what, it looks like I've had my head in ... an uncomfortable place today. My interpretation of the T&C issue has been a bit screwed up. Bryan's expertise in this lead him to a different conclusion, namely that if the players meet the wagering requirements, they ought to be paid THEN blocked if the casino insists on doing so. My primary mistake was in failing to recognize and follow that advice sooner.
I will now go through the process of re-opening all those PABs that I mistaken closed because of my erroneous T&C interpretation. Just so folks know where they're at I'll be sending out PMs with their current PAB status. This could take a day or two.
I will also go back through this thread and leave markers in my previous posts indicating that things have changed and that this post is now the starting point for a new approach to this.
Needless to say I offer my apologies to those that have been inconvenie... | | Read Entire Entry |
| Posted by: maxd at February 5, 2008, 12:57 am | | Topic: Luckyacecasino Forum: Casino Meister |
Ok, you know what, it looks like I've had my head in ... an uncomfortable place today. My interpretation of the T&C issue has been a bit screwed up. Bryan's expertise in this lead him to a different conclusion, namely that if the players meet the wagering requirements, they ought to be paid THEN blocked if the casino insists on doing so. My primary mistake was in failing to recognize and follow that advice sooner.
I will now go through the process of re-opening all those PABs that I mistaken closed because of my erroneous T&C interpretation. Just so folks know where they're at I'll be sending out PMs with their current PAB status. This could take a day or two.
I will also go back through this thread and leave markers in my previous posts indicating that things have changed and that this post is now the starting point for a new approach to this.
Needless to say I offer my apologies to those that have been inconvenienced or distressed by my error here. What can I s... | | Read Entire Entry |
| Posted by: Roar at February 5, 2008, 12:54 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by maxd
And one last time I decline. Bantering the nuances of the wording in terms and conditions with a casino that has demonstrated that they are intent of wiping winnings off the books under the protection of those terms and conditions seem to me the world's most useless activity. Lawyers find such activities profitable because they get paid to do it, I don't and I won't.
It doesn't matter what "could" or "might" be derived from that wording. What matters is that they're using the T&Cs to justify their actions and there is no reason to believe that appealing to their higher linguistic sensibilities will change that.
Max since my post many others have chimed in as to the alidity or otherwise of this particular FU T+Cs on which you have hung your hat.
I say "hung your hat" as we actually don't know if LA is relying on this particular T+C to deny "winnings".
Your resorting to t... | | Read Entire Entry |
| Posted by: aka23 at February 5, 2008, 12:53 am | | Topic: Luckyacecasino Forum: Casino Meister |
Quote: Originally Posted by maxd
Bosh! Never condoned it in any way shape or form and still don't. As I've said over and over and over again, it is shabby behaviour and I'll do what I can to see that they are called out for it.
That said, a PAB is going nowhere if the casino can point to the Terms and say "it's in the Terms".
As far as I know the process hasn't changed. No one has said that LA's T&Cs are laudable and I will, as I have made clear many times throughout this debate, be making recommendations to Bryan that LA's (mis)handling of the players and unwillingness to even look at the PABs be awarded with the black flag that it deserves.
In other words willfully misinterpreting what's going on here and why is not really about some change in the way things are done at Casinomeister, it's about another agenda entirely the meaning and purpose of which I'm not about to speculate.
The last casino complaint event of this magnitude was wit... | | Read Entire Entry |
| Posted by: BLACKJACKBOY at February 4, 2008, 11:38 pm | | Topic: Luckyacecasino Forum: Casino Meister |
Can we get them because they are taking winnings as well as the bonuses. Their terms say they can take the bonus back, doesnt say they can touch the winnings.
Any good?
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| Posted by: maxd at February 4, 2008, 11:32 pm | | Topic: Luckyacecasino Forum: Casino Meister |
LATER: What follows is the original text of this post. As mentioned above I was barking up the wrong tree. Please see this post for the new improved take on this issue.
---------------
Quote: Originally Posted by BLACKJACKBOY
Plenty of grounds for a PAB in my opinion ....
Do you know what a PAB is? It is a form that contains the details of a player's complaint which we pass on to the casino with the intent that they will look at it and take the issue seriously.
Given that, what might the point of the umpteenth PAB wherein the player says, in effect, "the casino followed their Terms and Conditions and I don't like it" ?
The whole process depends on the casino's desire to maintain a good reputation, or at least avoid getting a bad one. Somehow I don't think this is foremost in the minds of the Lucky Ace people just now.
So, as much as I understand why you might think the aforementioned circumstances are ample reason for a PAB the pra... | | Read Entire Entry |
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