| Posted by: vinylweatherman at February 2, 2008, 9:46 pm | | Topic: Ladbrokes February Tomb Raider tournament - Question. Forum: Casino Meister |
mark of Medusa works, got a broken heart today (in more ways than one).
I have had their support "talking bollox" all through January. They simply CANNOT get even the slightest grip. I have YET AGAIN had to tell them how their OWN CASINO works. They CANNOT communicate effectively with their scratchcard supplier, who seem serially incompetent, yet they assure me that it is safe for them to send my details to them in order to issue the cards. I asked the obvious question, why not do it "in house", and have better communications, and better security of information.
I have NOT submitted an extra alias, as although they are independent at poker, they are NOT independent when it comes to the MG tournaments, as they offer all the central ones as well as this local promo for Tomb Raider. If I create a second alias, what is there to stop me from playing all the freerolls TWICE, and the weekender TWICE, which is probably why this single alias rule is there in the first place.
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| Posted by: Nifty29 at February 2, 2008, 1:18 pm | | Topic: Ladbrokes February Tomb Raider tournament - Question. Forum: Casino Meister |
I noticed this too - I thought the rule was always that you were only allowed ONE id on the MG multiplayer network??
I see they also stuffed up the scratchie thing again this month - anyone see the problem with this from the promo page??
Quote:
As Love is in the air at Ladbrokes Casino we’re giving you the chance to win one of our spectacular love hearts that have a top prize of £100 hidden in them everyday this February!
Your luck could be in this February as you could win £50,000 in our fantastic Mark of Medusa slot on our Download Casino or win £50,000 on our Wheel of Wealth slot!
As if that wasn’t enough once you meet the qualifying requirements you will receive one of our spectacular love hearts that crack in half to reveal your amazing prize…this is the only time you won’t mind having your heart broken!
We’ve selected two fantastic slots for you to choose from between 1st – 29th February 2008:
Mark of Medusa <... | | Read Entire Entry |
| Posted by: cheekymonkey at February 2, 2008, 1:14 pm | | Topic: Ladbrokes February Tomb Raider tournament - Question. Forum: Casino Meister |
Typical response from their support team.
All I know is that Laddies are independent of the Prima Poker network, so maybe they are also independent when it comes to slot tournies?
You need to find someone with a brain that's in fully working order who can answer your query in more detail.
I'm pretty sure that the support team at Laddies are also earning below the minimum wage.
Oh and you can also expect this type of response from their VIP team too.
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| Posted by: vinylweatherman at February 2, 2008, 12:43 pm | | Topic: Ladbrokes February Tomb Raider tournament - Question. Forum: Casino Meister |
I have tried to play the February Freeroll feeders to a grand tournament mid month. When I join, as expected, I am asked to choose an alias for the Microgaming multiplayer tournamements, however, I am not allowed to use my existing one, but have to choose a SECOND one just for Ladbrokes.
I have raised this with support, who confirm this to be the case, BUT, I am worried because this appears to be in breach of the centrally applied rules for players and casinos who participate in these tournaments.
IF I folow the advice of Ladbrokes support, I worry that I could find myself in trouble not with them, but other casinos in the tournament network.
My question, is this YET AGAIN, a case of Ladbrokes support talking "complete bollox", or have they somehow cut a special deal with Microgaming to allow this because they do not use Microgaming registration, but their own.
I asked support for further clarification on these points, but this was the best they coul... | | Read Entire Entry |
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