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Posted by: saluki at May 11, 2005, 8:34 pm

Topic: "Official" stance on Emp reload/account closings Forum: Bonus Whores

here is the email response I got from vip@empirepoker.com about my account being closed.

Thank you for contacting customer support.

We regret to inform you that your account has been closed permanently by the Management. The process is unfortunately not reversible and we thank you for the time you played with us.

For further information please note that Empire Poker Management decided to close accounts of a few inactive players, who chose not to play on empire at all, but constantly claimed its bonuses. All blocked accounts were chosen through very restricted ruling to prevent any active player from being harmed.

Empire Poker is known for its generous bonuses, Freerolls and prize adding for a long time now. Empire does not appreciate players who take advantage of this generosity and chose to show up only to cash bonuses.

Each of the accounts closed, have seemed to act according to the above and were therefore closed. However, we would like to inform you that any cash that players had in their accounts will be cashed out by Empire directly back to the players.

Empire Poker will take all necessary steps to prevent players from playing only for bonuses on its tables, while keeping its active players satisfied and rewarded for their play through the VIP program, Royal Flush Club, reload bonuses, Tournament Masters program etc.

If you have any more concerns please feel free to contact us.

My account was not inactive, played there last month. But I did only play there for the bonuses and then cashed out.

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