Casino Talks

Posted by: chuchu59 at September 18, 2008, 6:16 pm

Topic: RIVAL you are REALLY starting to P ME OFF!!! Forum: Casino Meister

You are right AMB, that's no excuse. However, from experience, more than 95% of the reps dont know what they are talking about re their products within this industry. Imagine a well-known MG rep not knowing the difference between Tomb Raider and Tomb Raider 2 or an RTG rep not knowing what house rules are with regard to table games like Baccarat and Paigow Poker. The truth is the casinos except for a few simply hire someone of average ability and scant knowledge of online gaming just to indicate that there is customer support. Expectations can still be high but I doubt whether this will change anytime soon with a dwindling customer base resulting in inevitable cost-cutting. BTW, where is RobRival. He should be the one to answer these.

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