| Posted by: derelict at September 11, 2006, 8:17 am | | Topic: Letter from eCOGRA: Survey Forum: Winner Online |
Not that self promotion is necessarily bad, but as noted on the Casinomeister's forum, many of the questions serve to promote the eCOGRA brand. Here are the questions directly involving the organization:
Quote:
63. Prior to seeing this survey, had you ever heard of eCOGRA?
65. Have you ever come across the eCOGRA 'Play It Safe' seal?
66. eCOGRA is an organisation that is responsible for... (please choose all the answers you think apply)
looking after the interests of the gaming industry
protecting players
dealing with player disputes
increasing profits for the gaming industry
ensuring operators act responsibly
regulating the industry
69. Aside from the website's own customer support, have you turned to any of the following when trying to have a dispute resolved?
Industry watchdog, e.g. Casinomeister
eCOGRA
Trade body e.g. IGC, RGA
Licensing jurisdiction
Other (please specify)
70. Which of the following logos do you think are important to seek out when assessing the trustworthiness of a gambling site? (Please tick all that apply)
Reputable payment systems
Trade bodies
eCOGRA
Software provider
Problem gambling support
3rd party awards
78. Which of the following do you think eCOGRA checks as part of its site audit? Please select all those that you think apply.
Key management and shareholders have been subjected to thorough probity processes
Games are fair
Player balances are adequately covered by casino and poker room funds
Player accounts and information is managed in a secure environment
Proper controls are in place to address underage and problem gambling
Operators advertising and promotional efforts are responsible
Efficient and prompt handling of player payments
79. Are you aware that eCOGRA's independent auditors isit the online casinos' and poker rooms' land-based operations at least once a year to confirm compliance with eCOGRA's standards?
80. In future would you look for eCOGRA's "play-it-safe" seal before playing on a site?
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