I have no personal problems with Starnet, and have played at several Starnet casinos.
By "generic", I meant that, while I have played at several Starnet sites, they all are EXACTLY alike.
"Generic" support from Starnet is generally good, except it can not deal with any issues specific to one casino (e.g. special promotions). Also, some sites like Casino On Air cut their own checks, and the Starnet support can't look at their accounting.
Good luck.
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