Casino Talks

Posted by: Jetset at November 9, 2000, 10:31 pm

Topic: Chargeback article on front page... Forum: Winner Online

I'm not going to get drawn into too deep a discussion on this because it is sensitive business information that I do not necessarily wish to disclose to the competition but I would say that a 25 percent chargeback rate is high - it doesn't say much for the anti-fraud measures in place.

And as I have said before the percentage difference between wagers and payouts is in the low single digit area - casinos rely on olume over time to prosper. As far as I know the PWC audits of payout percentages are based on an audit of the transactions logs over the month. And they do audit the RNG, Microgaming asserts and I believe them.

Online casinos also have hefty staff (support, admin and technical) wage bills to meet and ongoing investment in the enterprize such as new equipment, upgraded software, communications facilities, anti-fraud measures, bank and processing charges, rental and of course the biggies - royalties and marketing.

So you don't simply kick the tyre and light the fire when you get into this business. And it is not "easy money" I can assure you.

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