Casino Talks

Posted by: Jetset at July 3, 2001, 10:17 pm

Topic: Customer Service Forum: Winner Online

Yeah - I think it was The Original Mary who said recently that it was weird that casinos spent around $140 per head on client acquisition yet couldn't be bothered to keep 'em with acceptable customer service.

It's a big failing with far too many casinos out there.

[This message has been edited by Jetset (edited 07-03-2001).]

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