Casino Talks

Posted by: martintg at January 24, 2002, 7:57 am

Topic: InterCasino-Claims loss instead of win Forum: Winner Online

After all the research I just deposited $200 in
my InterCasino account on 1/23 after waiting since
1/19 to alidate my PayPal checking account.

I didn't know that I was unable to use a Visa or
MasterCard on 1/19 after I downloaded the software
and registered and tried to begin to play. I don't
recall seeing anywhere that it would be necessary
to open ECash and PayPal direct checking accounts
in order to do this.

Nevertheless, on 1/23 I was finally able to deposit
$200. When I logged on there was $5 in my account
already. I don't know where that came from. After
the $200 deposit there was $255 in my account.
I entered the craps game and after several rolls
I was up $70. I exited the game and logged off
with a $325 balance.

This morning, 1/24, I logged back in and my balance
is now $245. I immediately called InterCasino and
after talking to whoever answered the phone I was
informed that ECash was in charge of that part of
the software and the call was transferred to ECash.

A ery nice man named Tom took my call and informed
me that it was up to InterCasino to review the
game logs to determine what was the cause of the
discrepancy. He created a Care Ticket and transferred
me back to InterCasino.

Back at InterCasino I finally got to talk to Gary.
He claimed he was unable to iew the Care Ticket
but he took my account information and looked up
the game log. Needless to say, he claimed there
was a $10 loss instead of a $70 gain.

He instructed me how to iew the game log from
my computer and sure enough, it showed the $70
gain and a $325 balance. He instructed me to
copy that and email it to him along with my phone
number and he would call me right back.

This is several hours later and of course I
haven't heard back from him. Regardless of what
happens I'm going to close the account and I think
that does it for me with the online gambling. I
don't think that any of them can be trusted. Seems
like I'm seeing a lot of problems every where I
look anyway. I'm ery disappointed. At least I
didn't lose any money.

Now it remains to be seen if I can withdraw the
$245. I'll let you know what happens... TM

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