Mary -
Players will talk about all sorts of things in the baccarat chat room, mostly having to do with what is called the "road" or the "current" and is basically nothing more than a discussion of the scoreboard (Player/Banker/Tie) and which way the luck is running. There may be more to it, but candidly, I don't pretend to understand it all.
As for the comp program, the benefit of being the online arm of a land based casino is that you can use the amenities of the land based casino, rather than outright bonus cash, to comp people. So amenities can include free jetfoil/helicopter tickets from HK to Macau, airfare from other parts of the world to Macau, restaurants, shows, hotel rooms, etc.
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