| Posted by: Dave R at September 16, 2002, 5:39 am | | Topic: Golden Palace Casino Forum: Winner Online |
Back in April 2000, Golden Palace and its affiliate sites stole bonuses and winnings from legitmate players who followed every rule and regulation listed on GP's websites. GP called these players "bonus abusers", even though these players did nothing wrong, except to take advantage of too many promotions on a regular basis. Some were cheated out of thousands.
After the scandal, GP switched from Microgaming to AquaOnline, and it seems a major internal policy change took place. From July 2000 until now, GP and its affiliates have run extremely reputable operations.
Even Aspinalls of the UK is now using GP to manage its online casino.
I have a friend that won $16,000 a few months back at GP, and he was paid in full.
Customer service is also quite good, since GP has toll free support as well as online chat support. CSR's appear to be ery well trained compared to some other operations.
They is a rare case of a rogue casino that has changed into reputable one. But keep in mind the owners are STILL THE SAME, so you never know if GP will steal again, at will.
[This message has been edited by Dave R (edited 09-16-2002).]
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