Casino Talks

Posted by: alkemizegreg at April 29, 2003, 3:38 am

Topic: Havanah Club Casino Forum: Winner Online

Hello All

I see that this topic has generated a large and mostly uniform response.Everybody agrees with the action that the Casino took - apart from Sirius.

The management of The Havana Club (after careful review of the game play of this particular individual) has decided that he is not a client. He is not good for us ,he is not good for you (THE AFFILIATE) and he is not good for the industry.

While The Havana Club always appreciates input from others, with regard to makings T+C's more user friendly, the basic principle, that wagering free cash on excluded games, is clear enough, and has been ignored 100% by the Player concerned.

We have however gained a few ery useful tips regarding Terms and Conditions and are currently reviewing them so that we can ensure that they are even clearer than before.

In this case however it is quite clear and apparent that he has abused the promo from whatever angle you look at it.

As a final gesture of goodwill , the casino will reopen his account reinstate his winnings, he will need to send his $50 back to the account and he will need to fulfill the wagering requirements in full as they stand from today.The wagering requiremtents will require full play through of both purchase and bonus.

I trust that we can now resolve this issue to everybodies mutual satisfaction including the Player.

Best Regards

Casino Classic
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