Casino Talks

Posted by: Tester at February 28, 2003, 5:31 am

Topic: Gaming Club and Microgaming Cheat Customers Forum: Winner Online

Quote: Originally Posted by Brad Wright - Gaming Club:
Hi all

We recently ran a promotion which lasted for a period of 2 weeks from 1 to 14 Feb 2003 and were pleased when 1647 players registered and played at the Gaming Club.

Of these 1647 players, a total of 29 players were excluded from this promotion, on the basis that they exhibited suspicious purchasing behaviour and had abused other promo offers across other casinos in our Group. As you know Gaming Club has 3 other casinos which form the Gaming Club Group and information is shared across these casinos.

These 29 players only reflect 1,76% of the players that took part in the promotion. By close of business today (ie. Friday 28 Feb 2003) these players will have had all their purchases refunded to them.

The remaining players purchased successfully and most importantly were able to claim their bonuses without any problems and are still enjoying the awesome gaming experience that Gaming Club continues to offer.

Regards

Brad Wright
Gaming Club Manager

Brad,

I am not going here to talk about the integrity issue. But there is something that I could not understand.

29 players has been denied the bonus. How much was their overal bonuses? let's say each of them deposited 20K so there is 29*20K*15% = 87K. Subtract the loses that some of them got back and you are at say, 80K.

Is it business wish for you to ruin your reputation for just 80K???

It sounds like you are losing millions of $$ just to "do the right thing(?)" I cannot see any business logic in such a decision?

I think that the goodwill and reputation of TGC is worth many millions, and this is *very* strange.

[This message has been edited by Tester (edited 02-28-2003).]

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