| Posted by: rack at July 10, 2003, 2:43 pm | | Topic: Angelciti (RTG) steal thousands of dollars of players' winnings. Forum: Winner Online |
i just got off the phone with ricardo. my situation is interesting as there is fault on both sides.
I cashed out my balance of 8000.00. I submitted my documents and all was well. then i hear nothing and i try to login a week or two later and my account is locked. I call and email and was put off and not replied to.
Well what happened was they sent me a check and my neighbour signed for it but never gave it to me all the way back in may (24th).
When ricardo told me they sent a check i went door to door asking if anyone signed for it and apparently it was one of those "oops i totally forgot" situations and they handed me the still sealed envelope.
So they did pay fast but i had no way to know that they paid since my account was locked, i got no tracking number, and i received no replies.
There were several miscommunications apparently but in the end the matter has been resolved.
Thank you goes out to
Casinomeister
Ricardo
Caruso
and anyone else who may have helped behind the scenes.
[This message has been edited by rack (edited 07-10-2003).]
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