Casino Talks

Posted by: magnek at November 18, 2003, 8:13 am

Topic: casino on net Forum: Winner Online

Vahe,

I was banned from CON several months back. I was a VIP player who had given over 1.7 million dollars in non-bonus action, yet I was still banned. I had received lots of bonuses during my 2+ years at your casino. The biggest bonus was during your 007 roulette promotion. I profited large from that promotion so in return I gave the casino hours upon hours of non-bonus play. I still accepted arious bonuses that were offered to me, yet I continued to play and play and lost many thousands doing so.

When I received the email about no longer being welcome in the casino I was completely flabbergasted. I had assumed I had built a great relationship with the casino considering my long term play. I emailed the VIP department back asking if there was a possible mistake and to please clarify. I was given a few canned responses and was basically told that my action was not wanted.

My question now is what guidelines did the powers that be use to determine my unusefulness to the casino? You state the importance of non-bonus play and I gave you plenty of that. How many of your banned players had given over 1.7 million in non-bonus play? I feel slighted by your staff and casino and I would like a reasonable answer as to why my friendly relationship with your casino went sour.

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