Casino Talks

Posted by: bart at July 26, 2003, 8:52 am

Topic: casino on net Forum: Winner Online

Quote: Originally Posted by Vahe Baloulian:
What's the biggest challenges for CON for 2003? – There are a few equally big challenges. One of them, for example, is the legislation proposed in the US Congress that will affect the players ability to play and may make our US market smaller. Another big challenge was our move from Antigua to EU, which is mostly accomplished....

From Caruso: Why did you close my account... – Before I comment, I need to take a look at your account. Please send your details to manager@casino-on-net.com. Make sure to mark your email to my attention, as I am not the manager anymore.

.....But even if we made $1 a year, it still would be because of your PLAYERS, and we never take them for granted.

.. We do not "boot otherwise honest players who won too much playing (y)our generous promotions." What we do is this – rather than changing our promotions, we simply close accounts of those who don't know a good thing when they see it. Again, this has nothing to do with winning or losing. It has to do with how much action you give to the casino. If you play just enough to satisfy the WR, I don't think we should subsidize you at the expense of those who really gamble. What many players miss is that we will give the bonuses anyway. And we want to give them to the real gamblers and not to the freeloaders. It's as simple as that. All these complaints about blocking the winners are silly. We would be out of business in no time had we really done anything close to that.

...If you were blocked and you think it was not fair, let me know and I'll look into it. We separate freeloaders from real gamblers – win or lose – and ask the freeloaders to leave. Often we don't even have to block these "players" – it takes a couple of missed bonuses and they are gone looking for a new pasture.

Hello Vehe,

May I make a few comments?

Some of your responses do intertwine. I have on my desk a letter from my Congressman about the Inet Gaming Bills. It is not accurate in some of its assessment as to why internet gaming should be restricted in the US. I would be happy to send it to you if you like. I will respond to him to point out some of the fallacies being fed to him about terrorism and such.

However, you comment that the perception of winners being banned is "silly" I disagree with. It is not silly. A bonus in the Inet world or a comp in the real world acts as bait to play a recreational game. It's great for recreational players who play a reasonable amount. But more sinister for a compulsive player who now can play from his home. To give substance to your agruement that you are not trying to lure the Bill Bennetts of the world, you really do need to honor "all" your players. If the player did not cheat, he should not be booted. There is no such thing as a bonus abuser who honors the terms of the bonus.

Caruso, I doubt cheated anyone. As to the amount of wagering, it doesn't work for me to hear a casino complain that a player didn't wager enough. He should wager what ever is recreational - for him. And you should support that.

Every land based casino in the United States offers some form of comp/bonus to make the gaming more enjoyable. They have alluring ****tail waitresses, they have subsidized entertainment, they have low cost/no cost food and they do it with a much higher overhead. But they also base their comps to some degree on play.

You should do the same. If you don't like the amount of action, just don't offer the bonus. If you offer/give it, don't complain when the player meets the terms and mark him as some kind of abuser. He isn't.

Your company is a leader in the industry. If you want us to write those letter, make the phone calls and action our representatives you have to prove to us that the industry is worth saving.

Face it. You provide no tax base, you provide no jobs, you don't stimulate the local economy, and you do add to societal cost surrounding compulsive gamblers. But you also provide a worthwhile entertainment service to your base. So make sure it really is worthwhile, honest and not focused ONLY on those compelled to play night and day.

For myself, I make sure I get some non bonus play. But that is because I know you require that now. And I now play other places more. But I still don't know where the line is. I wish you would make it ery plain and ery fair. I am a part time player and don't have much time for interpretaion.

Regards,
bart

PS - I really do like your casino. Hope you take my comments in the spirit intended.

[This message has been edited by bart (edited 07-26-2003).]

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