Casino Talks

Posted by: Vahe Baloulian at November 19, 2003, 10:15 am

Topic: CON behind the times? Vahe please respond Forum: Winner Online

Every person speaks from his or her own experience. My experience comes from dealing with thousands of players. So far, more players were complaining about not being able to deposit than about waiting period.

It is naive to think that we can ignore the interests of our players and continue to be the largest online casino. It is naive to think that we can sustain our numbers simply through advertising and not through player retention. And it is naive to think that "business sense" does not include what's good for the player.

More specific:

nirrad001: based on my experience it is not "simply ridiculous" to say that members do benefit from this waiting period. If you run your own successful business in a competitive environment, you must know that no policy will survive unless it carries at least some benefit for your customers.

zrapture: good points and I am pushing for both of them to be implemented.

caps: I didn't blame players. I am sure you will understand what I was saying once you read it more carefully.
And if we didn't care what you or others on this board think, I would not spend my time here. And, as you may imagine, my time is not cheap.

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