Casino Talks

Posted by: gamblinboi at December 5, 2003, 5:27 pm

Topic: City Club Casino Forum: Winner Online

Quote: Originally Posted by ohdreampop
I liked this place because I received my first royal there last month. However, I received a promo in my email for their "2nd Birthday Bash" for a $50 match bonus and I deposited $50 today for it. I didn't receive my bonus, so I contacted customer service ia phone. They told me that they thought the bonus would be credited tomorrow but "weren't familiar with the promo because it isn't ery clear" HA! They told me to contact live chat becuase they knew more about it. uhhh... okay.

So, I contacted live chat and they told me that bonuses are not credited to those accounts that are labeled "bonus seekers" and he's sorry but he couldn't help me. I told him that the promo was emailed DIRECTLY to me by their casino (not an affiliate). He told me that he'd take my name off their list so I don't get spammed by them. This is bull because I was offered a promo and then denied after I deposited. Now I have to wait god knows how long before I get my deposit back.

Oh, thought I'd add that I only used ONE promo from them prior to this attempt (sign up bonus last month).

A bonus SEEKER.. lol, first it's "Abuser" now you just have to ask for a bonus and already they don't want you as a customer. The funny thing is, this promo is ALL over there website and they sent out emails to all their customers about it. Geez you log into the website and it tells you about it! Talk about Bait and Switch!!

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