| Posted by: thebombshiznit at February 10, 2004, 8:37 am | | Topic: Slotland Wont Let Me Withdraw Forum: Winner Online |
I signed up at Slotland and played there sign up bonus and cashed out a small profit, the cashin was processed no problem. I went back and deposited 200$ and decided to play a little and then cashed in a small loss. I recieved no bonus with this deposit. Slotland sends me this email:
"Dear XXXXX,
We are in receipt of your withdrawal request in amount of $190. Please be advised that I found you have deposited $200 in your account and then requested a withdrawal after minimal play.
Please be advised our terms and conditions (as shown on http://www.slotland.com/faq.html) require that all deposits and bonus are required to be wagered at least once prior to requesting a cash withdrawal. Therefore a total amount you must wager before requesting a withdrawal is $200. Currently, you still have to wager $184.
Please feel free to log in and start to play. When you re-deposit funds into your player account, it will be taken from your withdrawal fund at first instead of charging your credit card again.
Please, let me know if I can be of any further assistance.
Sincerely,
Diana Smith
Slotland Billing Department
http://www.slotland.com"
I looked on their terms and they state the following, this is cut right from their terms:
"Wagering requirements: Slotland's withdrawal policy is ery simple and clear: any bonus which you may receive (and any deposit made to earn such a bonus) is required to be wagered at least once prior to requesting a cash withdrawal, unless terms and conditions for a particular bonus are stated to be otherwise."
Where does it say that all deposits must be wagered through once even without a bonus? Does this not state that "any BONUS which you may receive (and any deposit made to earn such a bonus) is required to be wagered at least once prior to requesting a cash withdrawal". IMO this is the most absurd thing I have ever heard, a wagering requirement with no bonus, it clearly does NOT state this in their terms but they still will not let me withdraw. This behavoir is not acceptable and I am clearly disgraced with the way Slotland is behaving.
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