Casino Talks

Posted by: cipher at December 4, 2003, 5:19 pm
Topic: Vegasred denies winnings, based on bonus abuse. Forum: Winner Online


Quote: Originally Posted by Gamblegirl
As per other Playtech casinos they have this clause:

The casino reserves the right to review transaction records and logs from time to time, for any reason whatsoever.
If, upon such review, it appears that player/s are participating in strategies that the casino in its sole discretion deems to be abusive, the casino reserves the right to revoke the entitlement of such player to the promotion.
In the event of a dispute, all decisions made by the casino will be final.

"Entitlement" must mean in casinospeak not only the bonus but winnings derived thereof.

You could try manager@carnivalcasino.com. I'll see if I can dig up a name, or failing that, just phone/e-mail and ask for a name.

By the way, isn't this the crazy place that changed terms frequently when they opened, went up to 60x d+b, and then denied all games except for slots?


Actually CARNIVAL is the sister casino to CLUB DICE and if memory serves me correctly the lobby manager's name at CARNIVAL is Karen, but I don't have a last name. I've made a lot of money with CARNIVAL and CLUB DICE and I've never encountered a problem with them. I'd be interested to see how this shakes out.

It may not be a bad idea to start this out as a new thread under CARNIVAL, because posters are not going to realize there may be a developing situation with Carnival if it is under a Vegas Red thread heading. Have a good one.

Cipher

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