Casino Talks

Posted by: dazed1 at March 29, 2004, 10:51 am

Topic: Fortune Lounge Withholds Bonus Money Forum: Winner Online

Sorry if this has been covered, but I have a question about changing terms retroactively. I signed up at Havana Club in early March and played about halfway through the requirements. The terms were changed in mid-March, so I e-mailed support and received the following reply:

"The Terms and Conditions for wagering have been updated since the 18th March. So if you were to cash in anytime after 18th March you would need to meet the new wagering requirements."

(This was after 18th March.)

I now must play roughly triple the old requirement, and because all my previous wagering was on Jacks or Better ideo poker, which is now restricted, I'm back to zero in terms of meeting the new requirement.

Some other Microgaming casinos include language in the T&C's that "wagering requirements apply according to the date you claim your bonus," but I don't see anything in the Fortune Lounge or Havana Club terms.

Is there a generally agreed way of handling this?

Thanks.

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