Casino Talks

Posted by: travelmom at October 26, 2004, 12:10 pm

Topic: Microgaming Casinos - Has anyone else experienced this? Forum: Winner Online

Well, yesterday I received the money from Jackpot City. It took 12 days to Payspark from the day the manual cashin was logged by the casino, but as they were at least willing to initiate the cashin themselves and did pay me the way I requested, I cannot at all complain. So - thanks Bellerock. Good job on getting this weird situation handled.

However, the money in my Cabaret Club account is still sitting there. I e-mailed them again a couple of days ago to again request a manual cash in, but as of today have not received a response. So I just re-sent the email. We will see if they can figure this out.

On another note, a last week I played at Spin Palace (which I think is a sister casino to Cabaret Club?) and won and had no trouble in the least cashing in my chips - no software bugs, no error messages. Why the problem occurred at Jackpot City and Cabaret, I still have no idea, and have not heard back from technical support departments of either casino with any ideas of what might create such a problem.

Travelmom

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